BlackBerry - page 8

In addition to promoting its unfinished BlackBerry 10 mobile OS at BlackBerry World in Florida, RIM also made an effort to hype the success of its current BlackBerry 7 OS in developing markets, including Nigeria and Indonesia.

It isn’t surprising to see RIM trying to prove that it’s still a competitor in the global marketplace by highlighting the platforms use in developing countries. During RIM’s latest financials call, the first one for its new CEO Thorsten Heins, the company acknowledged that markets in the developing world accounted for much of the company’s revenue.

Practically every mobile phone carrier in the U.S. has relied on the iPhone to boost their sales numbers and increase customer satisfaction in recent years (sorry, T-Mobile). It turns out that betting on the iPhone isn’t just great because it gives customers the pretty device they want, but converting users into iPhone owners might mean that they will be more likely to stay with your carrier in the long run even when your service sucks. On the other hand, BlackBerry and Android owners are quicker to jump ship when the service has problems.

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

AirWatch provides a full range of mobile management features and implements all of the iOS 4 and iOS 5 management and monitoring capabilities. The software integrates with a range of enterprise technologies including directory services. The service works with a wide range of clients including small and mid-size businesses, large and enterprise organizations as well as government agencies.

At BlackBerry World this week, RIM began giving prototype BlackBerry 10 phones to developers. The prototype, known as BlackBerry 10 Dev Alpha is an effort by RIM to drive developer interest in its upcoming BlackBerry 10 mobile operating system with the hopes of building an app catalog for the platform before it launches the first BlackBerry 10 phones later this year.

While that’s a laudable and important idea, the handsets RIM delivered are lacking critical features like the ability to make calls or connect to wireless networks. RIM even pointed out that the actual user interface for BlackBerry 10 isn’t even running on the Dev Alpha devices because the company hasn’t finalized what that interface will look like.

Remember back in the day when Apple and Google were all chummy? Back when the original iPhone was released in 2007, and Google wasn’t in the smartphone business? That all changed once Google betrayed Apple’s trust and launched the Android operating system, and ever since then Google has held the stance that they never copied the iPhone. It’s hard to prove that a company wasn’t thinking about something, but newly released designs of Google’s original concept phone from 2006 show that Google wasn’t even considering the creation of a touchscreen smartphone back when the iPhone was unveiled, so they stole Apple’s designs instead once they saw them.

Mobile purchasing systems based on NFC have a way to go before they become ubiquitous, but other types of mobile payments already here. A great example is the Starbucks app that can be used as a virtual reload-able gift card. When you want to pay with the card, a barista scans a code on your iPhone’s screen.

Starbucks may have made this technology a part of every day life for millions of people, but it isn’t the only company to do. Some airlines offer a virtual boarding pass as part of mobile check-in features.

The same iPhone/smartphone screen as digital token approach may soon extend to your commute as well as your morning coffee or air travel. A pilot project in Boston plans to bring the same NFC-less mobile payment technology to the city’s commuter rail service.

Everyone knows that Research In Motion has been on a downward spiral into destruction over the last few years. Sales and profits are plummeting, and the company’s corporate structure is falling apart. The end may be near for the once-popular Blackberry maker.

Recent stats from online trade-in site Gazelle.com reveal that Blackberry trade-ins have increased by 80% over the last month.

There have been a handful of technologies touted over the past few years that would remove (or dramatically reduce) the need to carry our credit/debit cards, loyalty cards, and even cash. For the past couple of years, NFC has been the technology of choice for turning our phones into digital wallets. Google and RIM have built NFC support into their respective mobile OSes and a handful of manufacturers have built NFC phones, but the technology hasn’t lived up to the hype.

Over the past few months, we’ve heard some delusional things from RIM executives, some sober assessments of its dire straights, and even the story of RIM execs being kicked off a plane for being too drunk and unruly. With that gamut of events, it shouldn’t be too shocking that RIM’s VP of developer relations Alec Saunders recently resorted to a public temper tantrum, complete with condescending personal insults, when the development team behind YouMail announced plans to abandon the BlackBerry platform.

One of the interesting tidbits to emerge from testimony during Oracle panent infringment trial against Google is that Oracle had considered producing its own smartphone and buying either RIM or Palm. The testimony came from Oracle chief Larry Ellison, who was a close personal friend of Steve Jobs. Ellison is, in fact, quoted as describing their relationship as “best friends” in Walter Isaacson’s biography of Jobs.

The news raises some interesting questions – not the least of which are whether Jobs knew of the plan and what impact Oracle jumping into the smartphone game against the iPhone might have had on their friendship. Jobs was obsessed with the idea that Google and its former CEO Eric Schmidt (also a former Apple board member) had ripped off Apple’s iOS design work in creating Android.

Mobile app management company Apperian announced two new features for companies looking to expand the use of iOS, Android, and BlackBerry apps as part of an overall mobile strategy. One feature aims to connect end  users within a company with IT staff and developers for collaboration on new and existing apps. The other is designed to give employees an easy way to rate and comment on apps already in use.

Apperian provides app management and deployment services for business and enterprise customers. The company’s EASE platform allows IT to create internal app stores showcasing both internal apps and public apps that are available through the iOS App Store. The company also provides a range of related services including the ability to push out apps and updates to devices over the air.

There’s nothing worse then prepping your app for launch and then finding out you missed one crucial step to ensure it looked solid across all platforms. Keep in mind that just because you’ve “built” a mobile app, that doesn’t mean it is going to be ready for market. Without testing, your app’s not going to cut it. Not in the least.

Cult of Mac Deals has got a great deal on a video course put together by Robert V. Binder that will teach you ways to test out your software to make sure it’s ready for your audience. This video course is applicable for Android, Blackberry, iPhone, iPad, Windows Mobile, Palm OS and mobile apps using HTML5.  And it’s available from Cult of Mac Deals for only $49 — a savings of $80 off the regular price!

But this deal is coming to a close…

According to a new report RIM’s former co-CEO Jim Balsillie was attempting to reinvent the company as a network services provider before he and RIM’s other former co-CEO Mike Lazaridis were forced to step down earlier this year. Balsillie envisioned RIM partnering with mobile carriers to offer basic smartphone messaging and social network service plans at a fraction of the cost of traditional data plans. The most surprising part of this revelation is that Balsillie planned to offer these services on devices made by other manufacturers.

As with many of RIM’s moves over the past couple of years, this highlights the identity crisis that developed within the company as its market share dwindled after the release of the iPhone and Android.

2012 hasn’t been shaping up to be a good year for RIM. The company has already lost some major enterprise customers, developers have publicly announced they’re shuttering BlackBerry support, and the new iPad sales beat the total number of BlackBerry PlayBook shipments three times over in one weekend.

The one bright moment, if you can call it that, came during the company’s recent quarterly financials call when RIM’s newly minted CEO Thorsten Heins told investors that his first action on the job was to seriously evaluate RIM’s business. After months of delusional pep talks, his very sober assessment was like a burst of lucid thinking. Unfortunately, the company’s executives seem to be covering that lucid moment with more of the delusional spin that’s become typical of RIM

The latest bout of RIM denying its situation involve comments by executives on the state of the BlackBerry in government.

There’s nothing worse then prepping your app for launch and then finding out you missed one crucial step to ensure it looked solid across all platforms. Keep in mind that just because you’ve “built” a mobile app, that doesn’t mean it is going to be ready for market. Without testing, your app’s not going to cut it. Not in the least.

This is why we’ve got a video course put together by Robert V. Binder that will teach you ways to test out your software to make sure it’s ready for your audience. The great part? This video course is applicable for Android, Blackberry, iPhone, iPad, Windows Mobile, Palm OS and mobile apps using HTML5. So you’re covered on all fronts. And no background in programming or software testing is required.

The even greater part? It’s available from Cult of Mac Deals for only $49 — a savings of $80 off the regular price!

RIM has launched iOS and Android support in its BlackBerry Mobile Fusion mobile device management (MDM) software. The new feature known as Universal Device Service follows February’s initial launch of BlackBerry Mobile Fusion. The initial launch primarily provided the ability to manage RIM’s PlayBook tablet. The launch of the iOS and Android components of the software have been expected for quite some time.

The release is likely to be welcome news to companies and IT departments that are established customers of RIM products. Beyond those customers, however, BlackBerry Mobile Fusion simply joins a long list of existing MDM services that support iOS, Android, Windows Phone, and Even RIM’s own BlackBerry OS.

After months of denying and downplaying its problems, RIM seems to finally be waking up from its delusional fantasy world and accepting that it’s in extremely dire straights. That was the big take away from the company’s quarterly financial call Thursday evening.

The call was the first headed by the company’s new CEO Thorsten Heins, who took over earlier this year after the resignation of co-CEOS Jim Balsillie and Mike Lazaridis. Heins made it clear that he understands the challenges facing RIM (as well as the delusional thinking that created many of them) and that he cannot guarantee the company’s success as it struggles realign itself to the current mobile market.

Smartphones are close to becoming the primary type of mobile phones sold in the U.S. for the first time. Market research giant Neilsen’s latest analysis of the mobile industry shows that about half of all mobile phone owners in the country now own a smartphone – up significantly from this time last year.

In addition to smartphones gaining major traction, the company also released its data on the makeup of the U.S. smartphone market that shows gains by Apple’s iPhone and significant losses for RIM’s BlackBerry. Android, however, still manages to hold the biggest share of the market overall.

Earlier this week, we highlighted the growing need for companies to develop more comprehensive approaches to iPhones, iPads, and other mobile devices than simply purchasing and implementing a mobile device management console. The device-only approach isn’t always a solution in itself and there’s a growing trend of focusing on managing the information and apps on an iOS device instead of (or in addition to) the device itself.

As this multi-tiered model becomes more common, businesses are typically looking at multiple solutions, which is prompting companies in this space to develop strategic partnerships or consider acquisitions as a way of offer businesses a more integrated approach. Two instances of this were the announcement of Good and Box partnering for secure data and enterprise cloud storage and Symantec’s acquisition of Nukona and Odyssey.

Another partnership was announced yesterday between MDM vendor MobileIron and enterprise wireless firm iPass.

Yesterday’s news that RIM is looking to hire iOS developers with the intention of creating iOS apps unleashed a lot of speculation about what the BlackBerry manufacturer might be planning to release for iPhones and iPads. After initially being tight-lipped and refusing to comment on the job posting, RIM’s PR team revealed that its iOS app development plans center around its BlackBerry Fusion product.

BlackBerry Fusion is RIM’s new mobile device device management solution. The product, which RIM launched earlier this year along with the first major update to its PlayBook tablet’s OS, can manage BlackBerry and PlayBook devices. RIM plans to and support for managing iOS and Android devices as well.

RIM’s statement was pretty vague beyond confirming that it’s new management solution will be the focus of this position, leaving room for speculation as to what additional features an on-device app will enable under RIM’s new management console.

RIM has making some interesting choices regarding its future over the past year. The company launched its PlayBook tablet with what was really a beta release of the OS. It expanded its device management platform to include support for managing iOS and Android devices (though many saw that move as too little openness too late in the game). And it introduced support for Android apps in last month’s PlayBook OS update.

In another move that will leave observes scratching their heads, RIM is looking to hire iOS developers. Unlike RIM’s recruitment of Android developers, this doesn’t appear to be in any way aimed at porting existing apps to the PlayBook. The job posting, which lists RIM’s Bellevue, WA location, is for an internal Senior iOS developer that would be creating enterprise-focused iOS apps for the iPhone and iPad.

Lately, RIM has been losing major enterprise customers to Apple on a regular basis. U.S. federal agencies (including NOAA and ATF) have been some of the biggest enterprise switchers from BlackBerry devices to iPhones.

Today’s bad news must have a particularly nasty sting for the BlackBerry manufacturer. For the first time, iPhone sales in RIM’s native Canada have surpassed sales of BlackBerry devices – and by a pretty wide margin. Given the sense of loyalty that many Canadian businesses and consumers have shown to RIM, which is based in Waterloo, Ontario, the new numbers highlight the extent of RIM’s challenges and shortcomings.

A year or two ago, IT departments were focused on mobile device management (MDM) as a way to secure smartphones and other mobile devices. It was a natural extension of how IT had always handled technology in the workplace. While there are times that strict device management is the best approach (such as K-12 schools), IT departments are beginning to realize that MDM isn’t always the course of action.

In fact, the rush to lock down every device feature was little more than stale and rather old thinking on the parts of IT leaders who are now looking for better options.

One of the big trends at the Mobile World Congress in Barcelona has been announcements regarding NFC. While NFC has been supported in a handful of Android phones and BlackBerry models, till now there haven’t been many real-world applications for it. With several announcements around NFC, the technology’s time may be finally be coming.

Despite rumors, Apple has never shown an interest in adopting NFC in the iPhone or iPad.  Could Apple’s lack of NFC support could stick out like a sore thumb despite the fact that it managed to upstage every company at MWC with yesterday’s iPad 3 event announcement.

Despite RIM’s reassurances to developers at this week’s Mobile World Congress, the mass exodus of its government customers continued as another U.S. federal agency announced that it would ditch BlackBerry in favor of the iPhone. The agency in question is The Bureau of Alcohol, Tobacco, Firearms and Explosives, which announced that it will be abandoning the BlackBerry and RIM services beginning this month.

As the agency revealed its plans, RIM attempted to cast a softer light on the situation by playing up it’s overall standing with the U.S. government.