iTunes User Files Class Action Lawsuit Against Apple After Paying Twice For One Song

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One iTunes user is pushing for a better refund process after paying $2.60 for one song.
One iTunes user is pushing for a better refund process after paying $2.60 for one song.
  • Zoetrope

    This means he disabled the popup Apple has in place in iTunes to safeguard against accidental purchases.  We really do not need additional legislation in place against stupidity.

  • Sigil

    Apple has done this to me several times now. 

  • lwdesign1

    I was billed twice about a month apart for a Sara Barielles album that was pre-ordered. As soon as I noticed the double billing (about 6-8 months ago) I called up Apple Support and spoke to representative about the problem. It took about 2-3 weeks, but the second billing was credited back to my account without problems.

  • Flyphoenix

    Oh no not $2.58 damn he broke the bank!

  • Boris Terekidi

    When i was charged twice for a movie rental (because i rented SD and HD), i called Apple, was very polite with them and got my money back of the HD rental.

    All you have to do, is just state your problem nicely and people will be happy to assist you.
  • nthnm

    I’ve only applied/asked for a refund one time and I received it. Though it was an app and it didn’t function as the description claimed it would.

  • Maria Lucia

    Hey shut up I love that song…

  • ApplePr0n

    Well holy S***, take out another mortage now

  • technochick

    and he may find that the court sides with the terms that said ‘all sales are final’ which this guy hit agree on. if he didn’t bother to read it that’s not Apple’s fault. 

  • technochick

    This means he disabled the popup Apple has in place in iTunes to safeguard against accidental purchases.  We really do not need additional legislation in place against stupidity.

    I haven’t bought an album in a while off the computer but I know on my iPad you have to hit the price and then ‘buy’ and then depending on your settings put in your password. it’s hard to accidentally buy something with those rules. 

  • technochick

    Whatever the case may be, I think we can all agree that Apple needs to introduce a better refunds process for its digital stores”


    No we can’t ALL agree. Given the nature of the materials and the rules that users agreed to when they signed up for the account Apple doesn’t need to do anything in regards to refunds outside of their own computer errors and perhaps apps that claim to do something and users say they don’t. or users say the app is doing something illegal etc. 

    Sorry if you bought something you decided sucks but there are tons of ways, especially with music, to hear a huge chunk if not all of it first. So that’s on you. Same as you going to a store with a policy that you can’t return opened CDs or DVDs with an album or movie you said sucks, sorry but no, that’s not in the rules (which are likely on your receipt for you to see). 

    Perhaps Apple needs to pander to idiots that won’t take responsibility and put up 20 “Are you really really sure cause you can’t get a refund” pop ups that you can’t ignore before you can buy anything. And of course no more “don’t ever show this again” allowances for the non morons. Make us all suffer. 

    Perhaps they should also require all iPhone and iPad users to attend classes on how to turn on parental controls etc before they can even buy the damn thing so they can’t say they didn’t know they can keep Junior from being IAPs. Cause the terms are that those sales are final also and Apple’s not to blame if you are using your iPad as a babysitter.