Apple has confirmed that a bug affecting Microsoft Exchange accounts in iOS 6.1 will be fixed in an upcoming software update. In the meantime, the Cupertino company has provided a temporary fix, which will prevent the excessive communication with Exchange servers that users have been experiencing.
With all the beta testing Apple does with iOS updates, it’s amazing that bugs like this manage to go public. But at least Apple is working quickly to fix it. The company has published a new support document to acknowledge the issue, which it confirms can lead to “increased network activity or reduced battery life on the iOS device.”
Apple has already identified a fix, the document says, and it will be available in an upcoming software update — hopefully along with a fix for the passcode lock hack we covered this morning. But in the meantime, the company has offered a workaround that should prevent the issue.
Just follow the steps below on your iOS device:
- Go to Settings > Mail, Contacts, Calendars
- Select the Exchange account from your Accounts list.
- Turn the switch for Calendars to OFF.
- Wait ten seconds.
- Turn the switch for Calendars back to ON.
That should fix the problem until Apple’s fix is made available. Let us know if it works for you.