May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.
Symantec has long and solid track record in delivering enterprise systems. The company’s full lineup of enterprise solutions are practically a one-stop shopping list for IT departments offering everything from virus and malware tools right through every IT task (deployment, Mac/Windows workstation management, help desk operations, even inventory). As you’d expect, Symantec Mobile Management integrates quite nicely with other Symantec enterprise tools creating a streamlined single source IT infrastructure.
Even as a standalone product, however, Symantec Mobile Management is an attractive offering. It has a powerful focus security and includes secure file management features. It’s also extremely scalable and makes almost every IT/mobile management processes as hand-off and automatic as possible. Even device enrollment is simple and designed to be accomplished by end users with little or no input from IT. That makes it particularly attractive to larger enterprise organizations.
Product(s): Symantec Mobile Management
Type of solution(s): device, app, and information management
Platforms supported beyond iOS: Android, BlackBerry, Symbian, webOS, Windows Mobile, Windows Phone (also integrates with Symantec’s Altiris client management system that can be used to manage Windows PCs and Macs in enterprise environments).
Licensing Model: perpetual and recurring licensing options
Includes/Offers Maintenance Updates?: Required
Technical support options: 24/7
Deployment options: cloud service, on-premise software
Failover and load balancing options: supports server failover and load balancing
Scalability: supports multiple locations and location-specific administration
Directory system integration: Microsoft Active Directory, LDAP
Administrative tool options: web/cloud, Windows desktop app
Data export capabilities: device hardware, installed configuration profiles, location and usage tracking, installed apps
Expense management features: track carrier, alert on roaming
Device enrollment mechanism(s): iOS app
Support for secure/authenticated enrollment?: Yes
Security certificate features: Certificates for SCEP enrollment, Exchange, secure PGP email, Wi-Fi, VPN, two-factor authentication
Remote/On Demand administrative actions: remote lock, remote wipe, selective wipe of corporate data, push text message to device
App management options: push apps to device, enterprise app store with custom and public apps, Apple Volume Purchase Plan integration, app whitelist/blacklist options, admin alert on unapproved apps