Users With Scalding First-Gen iPod Nanos Begin Receiving Their Replacements

Users With Scalding First-Gen iPod Nanos Begin Receiving Their Replacements

Following the launch of a new worldwide replacement program for the first-generation iPod nano last week, users have begun receiving their replacements today, and they’re just like new — only without the overheating issue.

Apple announced the program last week, which was launched to replace first-generation iPod nanos prone to a battery overheating issue, causing the device to catch fire in extreme cases. The Cupertino company said users should expect to wait around six weeks for their replacement, but those who got in early are already receiving them.

Those who were hoping to have the device replaced by a brand new current-generation iPod nano will be a little disappointed. Apple is replacing the units with refurbished models of the first-generation device, which went out of production five years ago.

Users With Scalding First-Gen iPod Nanos Begin Receiving Their Replacements

According to one user, the replacement device is an exact replica of their old unit, with the same color casing and storage capacity:

I wanted to pass along some info about the iPod Nano exchange program Apple started over the weekend. I just received the replacement and it is an exact replacement. No upgrade. Same capacity and everything. The only upside is that it is “new” (probably refurbished), so it’s clean in comparison to my old one.

Though the device feels brand new, and is in pristine condition, it’s likely they are simply refurbished devices that are made ‘like new’ with new casings and batteries.

Each device comes with a 90-day warranty, which will give users a chance to test the unit and ensure it’s working properly (without exploding) when they receive it.

Have you received your iPod nano replacement yet?

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  • Dave Greene

    Bummet

  • Aaron

    Haven’t received either of mine yet, but I expect them within the next few days. I have a 4GB white and a 2GB black iPod nano, both of which are still used frequently today.

    Interestingly enough, they were also included on the “scratched screen” class action lawsuit.

  • Douglas Stewart

    So do you not have to send the old one back to get a replacement?

  • Dro

    I thought they were going to send a box to send the old one first…

  • guizzo.bari

    I would like to ask a question… I have to wait only the new ipod o I have to send mine in some way? because on Apple site says that I’ve to wait for a box to send my old ipod. What I have to do? Thanks.

  • Don Pope

    These iPods got scratched just by looking at them so I put a clear cover on mine that has kept it pristine all these years. Now I’m going to have to look for another of those coves and they probably don’t make them anymore.

  • snorkledorf

    Apple Japan finally shipped my empty box today (Saturday), after having my repair status sit in some bizarre undetermined state since last Sunday.

    I’m actually glad that they’re shipping the same generation. I wanted a new nano, but because I listen in bed, using a touch screen would mean I have to open my eyes and basically wake up if I wanted to do anything. Having an actual click wheel to click lets me jump tracks etc by feel.

  • drewman87

     i filled out the form online to replace my iPod nano. apple said it would take 2 days to receive the box to ship my iPod back in…been a week and still no box, thats the only thing that is making me impatient. 

    @ guizzo.bari: what for the box and then send your old iPod in.

  • drewman87

     i filled out the form online to replace my iPod nano. apple said it would take 2 days to receive the box to ship my iPod back in…been a week and still no box, thats the only thing that is making me impatient. 

    @ guizzo.bari: what for the box and then send your old iPod in.

  • mentone6

    I received the packaging today (26 Nov 2011) to return my Ipod Nano 1st generation. It is not a box; it consists of a white padded envelope in which to place the Ipod, plus a grey plastic pre-addressed envelope. The printed instructions on the envelope say to hand the item into the Post Office and request proof of posting.

About the author

Killian BellKillian Bell is a staff writer based in the U.K. He has an interest in all things tech and also covers Android over at CultofAndroid.com. You can follow him on Twitter via @killianbell.

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