Apple has identified a logic board issue with “a vey small number” of 2018 MacBook Air units. Users can return their machine to an Apple Store or Authorized Service Provider for a free repair.
You will receive an email from Apple if your MacBook Air is affected.
Apple is now inviting some 15-inch MacBook Pro owners to return their machines for a battery replacement.
The company says some aging units “contain a battery that may overheat and pose a safety risk.” The problem affects machines sold primarily between September 2015 and February 2017.
Apple is asking customers to stop using their MacBook Pro if it is eligible for a free battery replacement.
Buyers of the new MacBook Air will be pleased to know that it’s much easier to perform a battery replacement.
Apple has glued its battery in place again, but according to a leaked internal document, it will provide authorized repairers with the tools required to remove it so that it can be easily swapped out when necessary.
Apple just rolled out iOS 11.3.1 with a fix for third-party iPhone displays that stopped working properly after an earlier software update. The release also promises security improvements for iPhone and iPad.
If you have an iPhone 6 Plus in need of replacement, you could be in line for an upgrade to iPhone 6s Plus. An internal document distributed to Apple Authorized Service Providers gives permission for units to be upgraded until the end of March, though no reason is given.
Apple has offered iPhone customers yet another apology for intentionally slowing down the CPU on some older iPhone models in order to increase overall performance.
In a letter to customers this afternoon, Apple explained that it added a feature in iOS 10.1.2 that successfully reduced the occurrence of unexpected shutdowns on iPhones. Apple was able to do so by lowering CPU performance so that it drew less power from older batteries, but the company is now offering an olive branch to customers: cheap battery replacements.
Component shortages are still causing problems for some Retina MacBook Pro repairs. Apple is hoping to appease customers with free battery replacements for affected 2012 and early 2013 units — but only if you’re willing to wait around a month.
Apple has been forced to swap old MacBook Pros in need of repair with new models due to severe component shortages. It means some lucky customers get a free upgrade to the latest machines when in need of service under warranty.
Getting your iPhone screen fixed by a third-party repairer no longer voids its warranty entirely.
An internal memo distributed among Apple employees confirms stores and authorized service providers can now accept handsets for repair following a third-party display replacement as long as the issue is not related to the screen.
Apple is reportedly replacing or repairing iPhone 7 Plus units that have developed camera faults.
Some users on Reddit and around the web have complained of black and purple screens and error messages when opening the camera app, supposedly due to a dodgy iSight sensor.
Apple is offering to replace the batteries of faulty iPhone 6s handsets, produced between September and October 2015.
In a new page on its official website, Apple notes that it, “has determined that a very small number of iPhone 6s devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range.”
Samsung’s mistake of shipping Galaxy Note 7 smartphones that have a tendency to explode could have boosted sales of the iPhone. According to a new survey, 26 percent of people who returned the hot handset are switching to Apple.
It turns out that things made out of thin pieces of aluminum will bend under enough force. Who’d have thought it? But fortunately for those who are experiencing the well-documented “Bendgate” issue with a new iPhone 6 and 6 Plus, Apple is not ignoring the problem: The company will replace devices under warranty so long as they pass a visual inspection.
Apple has recalled 64GB and 128GB flash storage drives that were used in the previous generation MacBook Air. The systems were sold during June 2012 and June 2013, and those affected qualify for a free flash storage drive replacement at their local Apple retail store, or authorized service provider.
Battery life on the iPhone 5 is pretty good when you compare it to other high-end devices with LTE connectivity, so if you’re having to charge yours more than normal, then you may need a new battery. But don’t worry — battery replacements are relatively cheap, and they’re so easy, you can probably do them yourself.
Teardown specialists iFixit show you how in a new five-minute walkthrough video.
Last year, Apple announced that a “small number” of 1TB Seagate hard drives used in 2011 iMacs could fail under certain conditions, and were eligible for a free replacement. Now Apple’s extended that program to all iMacs sold between October 2009 and July 2011.
According to the new support page, if you have a 21.5 or 27-inch iMac with a 1TB Seagate hard drive, Apple or an Apple Authorized Service Provider will replace the hard drive free of charge. They’ve even included a handy little form to figure out if your iMac is affected. (My 2009 27-inch iMac luckily isn’t).
One thing to keep in mind is that you don’t necessarily have to bring your iMac back to the Apple Store: in some areas, if you contact an AppleCare representative, you can take advantage of an in-office or home repair option, so if you are going to get your hard drive replaced and don’t want to lug forty pounds of aluminum and silicon to your local Apple Store, ask about this option.
Apple has been forced to pay a couple in Tokyo, Japan, ¥600,000 (approx. $7,400) for medical fees and pain and suffering after their first-generation iPod nano spontaneously burst into flames, causing burns to the hand that took more than a month to completely heal.
Imagine having your iPhone stolen while you’re out with your friends one night, then discovering that the thief who stole it had the audacity to return it to an Apple retail store for replacement after you had it blocked. Thanks to Apple’s policies on theft, that’s exactly what happened to Scott Barkley from Toronto.
It seems Apple’s stock of refurbished first-generation iPod nanos has now run out following the launch of its worldwide replacement program last month. Customers who have applied for a replacement device in recent weeks report that they are now set to receive the current sixth-generation model instead.
Following the launch of a new worldwide replacement program for the first-generation iPod nano last week, users have begun receiving their replacements today, and they’re just like new — only without the overheating issue.
A trademark feature at Apple retail stores all over the world is the Genius Bar. Operated by a group of Apple experts, the Genius Bar allows any Mac or iOS device owner to take their device to their nearest Apple store and get technical help, repairs, or replacements.
Along with Apple experts, the Genius Bar sports a line of MacBook Pros which Apple staff use to diagnose problems, order parts for repairs, check the status of your product’s warranty, and more. In this “post-PC” era, however, those MacBook Pros are set to be replaced by the iPad.
Apple has initiated a replacement program for the first-generation iPod nano due to an overheating issue with the battery inside of the device. The problem was recognized by Apple several years ago and they offered replacements to customers on a case-by-case basis. A number of foreign government agencies in Europe and Asia investigated the defect and last year the Japan trade ministry forced Apple to tell customers about the replacement website on Apple’s Japanese website.
Apple has announced that a “very small number” of 1TB Seagate hard drives used in 21.5-inch and 27-inch iMac systems may fail under certain conditions. The problem only applies to systems that were sold between May 2011 and July 2011. My own 27-inch iMac purchased in June 2011 is affected by this recall.
For complete information about the recall click the read link.