The Apple Self Service Repair program just expanded to include MacBooks and iMacs with the M3 processor released in 2023.
The program provides customers access to parts and tools they need to fix their own devices, and already includes many models of iPhone and iPad plus earlier Macs. But there are some big gaps.
Apple Self Service Repair program expands with M3 MacBook Pro and iMac
The Self Service Repair program is Apple’s answer to criticism from “right to repair” advocates. It helps uses set right the most common problems with its products, like broken iPhone screens or worn-out batteries.
The list of supported computers is extensive. The iPhone 12 series and all newer models are included, as are Mac mini, Mac Pro and MacBook models stretching back to 2020. But no iPads. And no Apple TV or Apple Watch, either
Still, the number of computers in the Self Service Repair program enlarged further on Thursday, as the M3-powered 14-inch and 16-inch MacBook Pro notebooks as well as the M3-based iMac desktop just joined. All these hit Apple’s product lineup in fall 2023.
The company also promised to make Apple Diagnostics for Self Service Repair available for MacBook Pro and iMac models powered by M3 in the U.S. n early March. This tests devices for optimal part functionality and performance, as well as identifies which parts may need repair.
Making all Mac repairs easier
Apple also on Thursday revealed that it will update the System Configuration process so that Mac users no longer need to contact the Self Service Repair support team to run the final step of a repair. The updated process will launch in early March in all countries where Self Service Repair is supported.
The program is available in the United States and much of Europe. It is open to all, but Apple warns it’s best for “anyone with experience repairing electronic devices.”
To get started, review the repair manual for the product to be fixed on Apple’s support website. Then visit the Apple Self Service Repair Store to order the necessary parts and tools.
Source: Apple
