Apple will answer HomePod owners’ burning questions during live Q&A

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Apple will provide HomePod tech support at a special online event in a few days. Get your questions ready.
Apple will provide HomePod tech support at a special online event in a few days. Get your questions ready.
Photo: Apple

The HomePod is a new product and Apple wants to be sure owners of this smartspeaker are getting all the benefits. That’s why the company scheduled a live chat with HomePod specialists for later this week. It’s open to anyone with questions.

A lot of people get tech support on their electronics from friends, but the $349 HomePod is struggling to compete against the much cheaper Amazon Echo, so many users probably don’t know someone else with this device.

Apple promises that this online event will help attendees “discover how to make HomePod your own: use AirPlay 2, create a stereo pair, personalize your setup and settings, ask Siri, and more. During this live event, Apple HomePod Specialists will be available to help you get the most from your HomePod.”

How to attend the HomePod tech support live chat

The scheduled date for this chat is Wednesday, July 25. It’ll run from 11 a.m. to 3 p.m. Pacific (that’s 2 p.m. to 6 p.m. Eastern.

It’s happening in Apple’s online HomePod Communities. HomePod specialists will answer questions in real time.

Apple tinkering with HomePod

Apple continues to improve the HomePod experience. It recently added support for AirPlay 2 to iOS, so you can stream audio from your iPad or iPhone to more than one HomePod speaker at the same time. This has always been possible on the Mac.

Looking ahead, a new, unconfirmed report indicates a HomePod software update this fall will bring support for phone calls, retrieving voicemail, and much more.