How to avoid fake iOS crash scam that wants to steal your cash

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Give us your money, or the iPhone gets it!
Give us your money, or the iPhone gets it!
Photo: Cult of Mac

An iOS scam designed to cheat people out of money is being reported by users in both the United States and the U.K.

A number of iPhone and iPad users have received pop-up notifications on their devices informing them that iOS has crashed, that their personal data is being stolen by a third party, and that the only way to solve the problem is (surprise!) to pay between $19 and $80 for a fix.

Sounds legit. Where do we send our money?

The pop-up notification appears while people are using Safari. It reads: “Warning!! iOS Crash Report!!. Due to a third party application in your device, iOS is crashed. Contact Support for Immediate Fix.” That’s followed by a phone number, which is supposedly run by a group called “iOS Support,” claiming to be a “security provider” for Apple.

The scam was first reported in the United States late last year, although it seems to be making a comeback now. It is reminiscent of a similar scam in which Russian hackers locked people’s Apple devices and charged money to get them reactivated.

Fortunately, in the case of the “iOS Crash Report” scam, there is a simple solution users can follow to resolve the problem:

  • Set your device to Airplane Mode.
  • Delete your Safari data by going to Settings, then Safari, then Clear History and Website Data.
  • Open Safari and exit Airplane Mode.

Via: The Telegraph