Apple has launched a new replacement program for customers with white MacBooks who have seen their rubber base separate itself from the plastic casing and leave their notebooks with an exposed undercarriage.
The issue is a result of dodgy glue and affects MacBooks shipped between October 2010 and April 2011. Apple will now rectify the problem free of charge for those affected.
A new support document published on Apple’s website provides users with several options to get their MacBooks fixed: You can either return the device to an Apple retail store or an Apple Authorized Reseller to have the rubber base replaced for your; or alternatively you can order the replacement parts and perform the operation yourself in the comfort of your own home. Apple will supply the tools necessary for the job free of charge.
If you have suffered this issue and have already paid to have it fixed, you can pester Apple for a refund by contacting customer support.
- Via 9to5 Mac