Our fearless commander-in-chief Leander Kahney is a strange cuckoo. He is, of course, a dashing and famous technology journalist par example, while his family is inexplicably a bunch of Luddites.
So check out what happened when Leander tried to coach someone in his family how to set up an extra Airport Extreme base station over the phone. No matter how many times he explained how to do it, it wouldn’t work… so Leander drove over to see what the problem was. This is what he saw.
What’s the most ridiculous tech support problem you’ve had to solve for a family member? Let us know in the comments.