For Apple Service Providers, Now There’s An App For That

GsxWarranty

GsxWarranty checks AppleCare status and service information

Most software released for Macs and iOS devices is designed for the general public – programs, utilities, games and Apple’s own website. But an important and growing industry exists behind the scenes to keep all that shiny Apple gear working.

GsxWarranty is a small utility for Macs, Windows PCs and iPhones which allows a technician to quickly check warranty status on Apple products. By entering the serial number GsxWarranty displays detailed information concerning AppleCare, service parts and configuration details.

According to the publisher, French developer GestioTech, GsxWarranty is approved by Apple and currently in use among European service providers. Checking is done via the Apple General Service Exchange (GSX) website and a valid access account is required. This service is not open to the general public.

Too bad, this could be a useful tool for general Mac techs and consultants too.

Warranty status (Limited Warranty, AppleCare, Out of Warranty) is displayed along with a description of the model. If available GsxWarranty also displays the country of purchase, purchase date and time remaining under warranty. Results can be displayed in five languages​​ (English, French, Spanish, Italian and German), and the Mac version links to the popular Mactracker database. The desktop version is free, and the iOS version is $1.99.

Software for repair shops may not be on the bestseller list, but it’s nice to see somebody paying attention to the needs of those long suffering techs working out back. Now if they could just develop an app to quickly clean up a messy workbench…

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About the author

Adam RosenAdam Rosen is an IT consultant specializing in Apple Macintosh systems new and old. He lives in Boston with two cats and too many possessions. In addition to membership in the Cult of Mac, Adam has written for Low End Mac and is curator of the Vintage Mac Museum. He also enjoys a good libation.

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