Apple's "home repair" iPhone kit is totally insane!
Apr 30, 2024
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0:00
I know you're a big, you're a big fix-it-yourself type of
0:04
Oh man, I cannot wait. I cannot wait to do this. You can't wait to get your soldering iron out and fix your phone yourself, right
0:10
Yeah. But where are you going to get the tools, Lewis? That's what I'm not
0:14
Go straight to Apple and pay top dollar. Apple now offers parts and tools needed to fix your own iPhone
0:19
That's the big headline. The self-service repair store for Apple products. That's a pretty tricky name
0:25
That opened Wednesday in the United States, offering genuine Apple parts and tools
0:29
The iPhone 12, iPhone 13, and iPhone SE3 are the first models supported
0:35
and there are more than 200 individual parts and tools on sale
0:40
Program covers replacing devices battery, bottom speaker, camera, display, sim tray, and
0:46
Taptic Engine. Just as importantly, this is kind of interesting, actually. Apple is also making the iPhone repair manuals available online
0:55
So Apple offers a complete self-service repair toolkit as a $49 per week rental
1:06
As our write-up says, you should think hard before choosing this option, though
1:10
The kit comes in two cases, and one weighs 43 pounds, and the other weighs 36 pounds
1:16
Fortunately, the rental fee includes shipping costs. Yeah, so it's just so funny
1:24
I mean, just, I get that people want to fix their iPhones, and I'm glad that they have an option
1:28
But who is going to do this, man? Like, you got to have, like, all of these tools
1:33
And look at these two ginormous cases. I mean, Apple's should get to ship you two bazooka boxes full parts
1:40
And then you got to, like, you got to pay the fee to Apple to rent these things
1:46
And I think Apple's probably taking a loss on this. To ship these two giant boxes to you is probably going to cost them $49, if not more
1:53
because one weighs, would you say 40 pounds, the way is like 50 pounds
1:58
36, 43 and 36. 43 and 36, right? Like, shipping ain't cheap
2:01
Trust me. And then you've got to, like, break out all these tools and then buy it apart from Apple
2:06
By the time you've done all this, it's like, it really just makes me think
2:10
what's the point? Like, I have a hard enough time making time to get to the Apple store
2:16
to drop my phone off to get it fixed, right? But now I got to, like
2:21
order these things, wait for them to show up and then take the time to fix it myself
2:25
And there seems to be no cost savings to do this yourself, I would imagine
2:30
And the other thing is, too, is like, uh, how much extra pollution is this going to cause
2:35
By having to ship these dang bodies, these 70 pounds of boxes all over to each individual person
2:41
so they can fix their own iPhone instead of having these boxes sit in like the genius repair center
2:48
where they fix like hundreds, if not thousands of iPhones a day with the same boxes
2:52
as opposed to sending it to you to fix your one iPhone, you know
2:56
Talk about extra greenhouse gases to send these things along. Again, I think it's cool that Apple is doing this
3:04
but it just kind of seems a little, you know, well, you know, normal people aren't going to buy it
3:11
This is going to be for people who are running their own shop out of their basement or something. And for that, you know, that maybe makes sense
3:17
You got a little, you know, expertise, you know how to do this stuff. You want to fix things in your little college town
3:22
the middle of nowhere. So you get the stuff, you get access to certified parts and everything's cool, right
3:28
Apple keeps taking heat from, you know, right to repair advocates. You know, traditionally hasn't made it easy to do your own DIY fixes at all if it even, you know
3:38
lets it happen as opposed to like, oh, I try to fix it, and now it's, you know, locked out forever
3:44
But government regulators keep complaining, trying to force companies to loosen up on this kind of thing
3:49
And so Apple's, you know, caving into the pressure. Sure, right? I just know on earth that I would ever do it
3:57
I can even imagine like even just the hassle of getting the thing you know delivered and picking it up and then trying to try to take it apart let alone try to get it back together properly No way Absolutely take it take it to the store That what I love about AppleCare Plus You go in there you got something covered by AppleCare Plus You just go hi this doesn work They plug it into something that says you know bleep bleep bloop Nope sorry Give you a new one That that is the best
4:22
Bleep, bleep, boop, bleep, bloop. Yeah, I'd say bleep, bleep. We've got Jammin' Harrison here in the chat
4:27
he's jamming his opinion in the chat here. Uh-oh. He's saying that it's actually not a bad idea to rent weekly and fix a bunch of people's phones
4:34
I was just thinking that same thing. Like, if you want like a nice side hustle, renting these, renting the repair kit
4:41
if you're going to use it to fix other people's phones, it's only $49 a week
4:45
that is actually not a bad price at all. I mean, $200 a month to get all the tools that you need from Apple
4:51
And because you're using the right tools, you'll be in a, you'll be far more
4:57
capable to fix the phone without voiding the warranty or screwing it up because I can't tell you how many third party places just don't know what the heck they're doing like I had my phone
5:05
or my wife's phone fix in a place she broke her screen and they quote unquote fixed it we got it back
5:10
the the touch um uh ID no not the touch ID but like like like the touch registration oh yeah
5:18
touch your phone never worked normally again after that nice and the screen was like not all the
5:22
way slapped back into the phone it was like the corner was sticking up like an extra few millimeters
5:27
Oh my heavens. So we took it back and they quote unquote fixed it again
5:31
We got it back still didn't work normal. So finally I was like, you got you guys got to give us our money back
5:36
Like we're taking this thing to Apple. And so they did. They just refunded us our money that people clearly didn't know what they were doing
5:41
And we took it to Apple. They took the screen out through it away, I'm sure, and gave us a new one and it worked perfectly after that
5:46
Right. So like you have to have the right tools to do these repairs correctly
5:50
And if you got good at this and you built up a little name for yourself like on your
5:55
college or something to be able to do this, Like, you would actually make some serious cash doing this, I think
5:59
So why did you go to a third party like that just to try to save money
6:04
I forget the story. It might have been to save money, but it also might have been because I don't know if
6:10
you've tried to go to a genius barro early. There was actually a story about this
6:14
They're not hiring people to replace people that are leaving. And so the service, the lead time to get your stuff fixed is really long right now
6:23
And it was even worse during COVID. So I think like rather than wait two weeks or whatever the weight was going to be
6:29
my wife just decided to go and get it fixed someplace where they could take it right away
6:33
Well, I see. Lesson learned, right? There's a reason they don't have a weight. I tell you, man, I've had nothing but great experiences
6:39
I mean, I got mine fixed in Barcelona one time. I was in Barcelona for like three or four days
6:44
And, you know, I've been somewhere else in Spain. And it's like, okay, my phone is not working right
6:51
You know, it's just not responding to touch properly. It was really like bad, you know, on a trip like that where like a lot of your tickets are on your phone, a lot of your, every bit of information you have about how to get where you want to go is on your phone
7:06
I was like, oh my God, it made me realize like, I think I knew, but it really reinforced exactly how important of a tool that is for every single thing that you do
7:17
And when you're on the road, it's like, it's it's it's your hub. It's every piece of information you have
7:22
it's how you get to the next place you're going. It's everything. And wherever we were out the middle of nowhere
7:29
it's like, you know, the nearest Apple stores in Barcelona, okay, well, that's where we're headed, you know
7:33
in a day and a half or whatever. So I went in there, dropped off my phone
7:37
picked up a, you know, brand, it wasn't a brand new phone. They just, they, they're placed a display overnight
7:42
Overnight. And it worked, it worked fine? It worked great. And, you know, it took, I mean, it took no time
7:49
I think I probably spent, 15 minutes in the store total dropping it off
7:55
watching them go through a few tests them saying yeah it's we need to replace this and they say okay can you be back tomorrow at 5 Yeah okay great it was it was astonishing Cost me nothing because I have you know iPhone repair or iPhone upgrade program with AppleCare Plus
8:10
Was it an authorized shop? Oh, yeah, it's a giant store in the middle. Oh, okay, okay
8:14
Okay, that's what I'm saying. Like, if I live in San Francisco, right, there's a lot of stores
8:20
I would, if I had any, I was no reason I would ever in a thousand years go to a third-party place
8:25
But I understand why people do it. I mean, if you, uh, if there's nowhere nearby, I mean, obviously, you don't have a lot of choices
8:33
That's actually a good point. If you have nowhere nearby and you're handy, then you can do this yourself
8:37
And I think it's very cool. They're making the repair manuals available online now so you can see exactly what to do
8:42
Like, that's a huge win, right? Just them telling you, like, the way that they are going to repair stuff
8:47
And according to the story, like, they're selling you parts for the same price as they sell everyone else
8:52
So you get the parts at wholesale. I would have wholesale, you know, quote unquote
8:56
it's not going to be cheap, but at least they'll be getting an authorized Apple part
9:01
And then look at this. I forgot to mention this part. When you return the tools
9:05
they give you a 36, 3366 back. There you go. Which is weird
9:10
Well, that's what it says. The customer can return the tools after the repair for 3360 back
9:16
I wonder if this is if you buy, like, it is part of a kit or you rent it as part of a kit
9:22
Or maybe that's when they send you the tools. But, yeah, this is kind of confusing because you can rent the tools for $49
9:29
But it looks like you might also be able to get the tools as part of a kit for an iPhone 13
9:34
which costs $270. And then when you return the tools, they give you $33.60 back
9:41
But it's pretty awesome. True. Like if you can rent the tools by themselves and then they give you money back when you
9:48
return them, I don't know if that's the way it works. That's kind of what the story makes it sound like
9:52
Then Apple is definitely losing money on this because there's no way you're shipping
9:55
these two giant boxes for, you know, what, like 15, 16 bucks, round trip? That's not happening
10:03
I wonder if those boxes are to fix every single device or just..
10:07
Well, it's specific to the iPhones that... But I mean... I wonder why it's two boxes. It's just peculiar. Anyway
10:15
look at those manuals, though. I mean, they're like 80-page manuals. Anybody can go and look at them online
10:19
I mean, that's pretty awesome. Check them out. It's like... Oh, yeah, look at that. Browles, manuals by product
10:25
manual for your truck. Let's let's just look at it real time here. Let's see if I can load this up
10:31
So iPhone 13 Pro Max repair manual. Let's look at it. Let's see what happens
10:38
This is going to be the most I'm just going to say this is going to be the most beautiful manual we've all ever seen
10:42
Like most manuals look terrible. It's literally like speaking of Chilton manuals, you've got to be a freaking physicist
10:48
just to even understand what's in those manuals. Look at this. Apple, Apple blends their UI team and their
10:55
UX team into everything. And that's something that a lot of companies don't do. Like a lot of companies don't have UIUX on internal products or on like a manual like this
11:06
But I can already tell you this looks, this is the best looking manual I've ever seen
11:11
Look, like the fonts look great. Like the warning boxes are like nicely color coded
11:18
It looks incredible. Yeah. This probably even, you know, that's the best looking repair diagram I have ever seen
11:25
Look at that. It tells you exactly all the different components inside of the phone where everything is
11:31
Oh, man, I fix it's out of a job, man. I fix it out of a job. Here we go
11:35
It's just crazy, isn't it? And it tells you what parts you can order if you need the camera cowling or display adhesive adhesive
11:44
The rubber gasket, don't even get me started on rubber gas because I love those. You can order yourself a Taptic engine
11:49
Look at all those part numbers. And they have all the screws. Display adhesive part number
11:54
That must have, uh, pretty hilarious. This looks like a. IKEA furniture assembly guide
11:58
Oh, no, it does it. Oh, man, look at that. They even show you... I sorry I know people listen to this This is terribly boring I going to move on here in just a moment They show you all the screws that you need or all the screwdrivers you need to disassemble it This is cool Look at that
12:12
Again, this is the best looking freaking manual I've ever seen. Never reinstall a screw after it has been removed
12:18
Install only new screws. Look at that. That's interesting. They install new screws after they use them
12:27
Single use screws. Look at this. It's fascinating. Okay. That must be what comes in the box, man
12:34
That's why that box is so heavy. Because you get this display press to press it on, flat
12:38
That's probably what the shop that I use. That's probably what they didn't have
12:42
They're probably just using their hands. So they weren't able to do it evenly. And that's probably what you need is a display for us to press it in there
12:49
the same pressure across the entire face of the display. Yeah. I'm sure there's tons of things that, like
12:57
no normal person could actually pull off without these tools. Look at this
13:01
Sand. You get your own Apple sanctioned sand and the sand container. Does it actually come with sand
13:09
I don't know. But you can order it from Apple. Where'd you say that? If you need a container of white sand from the beaches of Peru. I think it's ultra-refined sand
13:18
You know, that's hilarious because in the in the image that they sent out with the press release about this, if you look at it, in the corner, there's a little box that says sand. I'm like, what in the world are they talking about? Sand container, wide mouth, quick pour
13:31
unbreakable plastic container with flip top lid and clean dry untreated sand
13:37
Oh my God. What the heck is this for? What is the sand for? That's what I'm wondering
13:42
There it is. Sand and sand, clean, dry, untreated sand. You need eight to ten cups
13:47
That's the first tool listed in how to set up a workspace for battery. That is the one component I would not have guessed
13:52
It's like, I need to fix my iPhone screen. Like what tools are you need
13:56
Well, well, don't forget about the sand. Sand is the most important ingredient. You're going to need eight to ten cups of. Wow
14:02
Pure unrefined sand. Look at how fussy these things are. Workspaces used to repair Apple devices should meet the following criteria
14:10
Non-flammable and electrostatic discharge, safe workbench. At least two feet away from paper and other combustible materials
14:16
Sand container within reach, two feet on both sides of the workspace, not above the workspace
14:22
Adequate ventilation. I mean, that's pretty serious. Look at this. I guess, you know, you start opening up things that have lithium ion batteries
14:30
you know, you want to employ a moderate amount of caution, right
14:35
I got to say, I'm impressed, man. I mean, look at this documentation
14:38
Look at the machines. I mean, they're sending you, they're sending you an Apple repair center in a box
14:46
Well, in two boxes, technically. With all the instructions on everything that you need to do
14:50
I cannot even begin to fathom putting this together so that you can explain it to like a normie
14:55
Like, here's how you replace your iPhone screen. Here's all the tools you need. Here are the processes
14:59
It all looks like it's well put together though. I mean, everything I've read in it looks very straightforward and easy to understand
15:05
even though dope like me can understand it. This has got to be the most boring dry segment
15:11
My apologies, I'll see myself out. I cannot believe we just... Put links in there so people can take a look at them
15:16
It's pretty amazing. Yeah, I'll put a link in the show notes and in the chat if you guys want to check
15:22
this stuff out. And there's all sorts of manuals in here. I mean, it's like iPhone 13 Pro Max, iPhone SE, iPhone 13, iPhone 13
15:28
iPhone 13 Mini, the 12 Pro, the 12, load more results. Oh, that's just the user guide
15:38
All right. Well, there you go. I never would have imagined I would have spent 10 minutes looking at an Apple, an Apple, a repair manual while I'm on the show. They got Mac notebooks here, too
15:50
Any, um, oh, these are just quick start guides, got it. So it's just for the phones that we have so far
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