Pete Mortensen - page 6

Verizon Charges $15 Per Month for Exchange Mail on Droid

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Image via Despair

So, you know those off-the-mark iDon’t commercials Verizon’s using to hype the launch of the Motorola Droid? No removable battery, no physical keyboard, and a list of features only a developer could care about? Well, according to InfoWorld, that campaign could be turned against the Droid with the far more damning “DroiDon’t include free corporate e-mail access with a standard data plan.”

That’s right, in addition to the mandatory $30 data plan, equivalent to the iPhone’s, Verizon is charging Droid customers $15 per month extra to check their work e-mail — as they do all smartphone customers. It takes a lot to make AT&T look like the superior network, but Verizon has managed it.

And no, there’s no possible justification for this other than greed and foolhardiness.

InfoWorld via Daring Fireball

Taking a Bite Out of a PowerBook is Harder Than it Looks

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Kara Johnson, a material scientist at design and engineering firm IDEO, has just posted up a fun behind-the-scenes look at how some of her colleagues created the above shot of a 12″ PowerBook for dinner as part of her book I Miss My Pencil.

It’s actually surprisingly hard to wreak such meticulous havoc, and it’s fun to see the process of great engineers up close — especially since IDEO and its predecessor David Kelley Design engineered a huge number of Apple products from the late ’70s into the mid-’90s.

Hit the link to see the full process, if you’re not traumatized by the sight of violence against a Mac.

“Taking a Bite Out of Apple” [IDEO Labs]

Competitor UI Dominates iPhone’s Music Experience

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There’s a dirty little secret lurking within the hearts of iPhone and the iPod touch: neither of them is a particularly great music player. A lot of iPhone owners actually keep a separate iPod nano or classic with them to listen to their music libraries. I’m not one of them, but I’m thinking about it.

Don’t get me wrong. Syncing media to modern Apple handheld is the best such experience money can buy, and the actual playback and browsing experiences are in the top tier of media phones and Internet tablets. That doesn’t mean they’re great, though. For the most part, the iPod app found on the iPhone and touch is a fairly literal translation of the original iPod interface ported over to a much higher-end device, plus an overly complex Cover Flow mode — which doesn’t even work well with Playlists. And that’s kind of pathetic, given Apple’s ordinarily high standards.

This is not the usual case where Apple is so far ahead of the competition that it’s not even clear how a media player app should change as it migrates to a modern multitouch platform. The video linked above is the proposed Rachael UI for the media player app in Sony Ericsson’s Android-based phones. It’s not amazing, but it does a few things really, really well. Notably, it provides a lot of rich information on artist pages that brings back some of the feel of listening to a physical album, and it also makes it easy to find your favorites, recently added albums, and tracks, and your most recently played music — all on one screen. That alone, in my opinion, annihilates the best of the current iPhone music experience. And I think we’d all agree it’s a refreshing departure from either a long list of artists listed in alphabetical order as a home screen.

The Zune HD, though its UI is an overly stylized collection of wank, also does some interesting things with tagged favorites that show the untapped possibilities available in next-generation handheld music playback.

I’ve had my iPhone 3GS for about four months now, and I love everything about it — except that it doesn’t do a great job of helping me rediscover diamonds in the rough of my music collection. The iPod app is good enough, but it isn’t great yet. Here’s hoping that the old competitive spirit will push Apple to truly push the edges of what’s possible. Shouldn’t we be able to view iTunes LPs on the iPhone, at the very least?

Sony Ericsson’s “Rachael” Android UI: Android + Zune HD > iPhone [Gizmodo]

WSJ: Official iPhone Launch in China Off to Sputtering Start

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Customers check out the iPhone at a Beijing launch event. (photo: Bloomberg)
Customers check out the iPhone at a Beijing launch event. (photo: Bloomberg)
Customers check out the iPhone at a Beijing launch event. Bloomberg News

In spite of the fact that all iPhones are made in China, Apple’s super smartphone wasn’t officially available to Chinese consumers until this weekend. China Unicom, Apple’s network partner in the world’s largest mobile phone market, held a late-night kick-off event in Beijing on Friday to mark the momentous occasion, but the Wall Street Journal reports that the big to-do was mostly a to-don’t.

Hundreds of people braved cold and rain to attend a Friday night party thrown by China Unicom Ltd., the state-owned carrier selling the iPhone, at a Beijing shopping center. Still, the crowd seemed subdued compared with the thousands who turned up at stores when the iPhone was introduced in markets such as the U.S. and Japan, where it quickly sold out in many locations. As of Sunday night, stores around Beijing still had the iPhone in stock.

Why? Because imported iPhones are already widely available in major Chinese cities — and at dramatically lower prices. Official iPhones in China run $730 to $1,020, a premium of $200 to $300 over gray-market phones from Australia and other nearby markets. Worse, the official China Unicom iPhone has its WiFi disabled.

While it’s certainly too soon to call the Chinese iPhone launch a flop (that was the initial assessment for the Japanese market, and the 3GS went on to become the best-selling phone in Japan), these are significant hurdles that will be tough to overcome. Apple has taken nearly two and a half years to launch the iPhone in China, and offering over-priced crippleware after all that time is underwhelming in the extreme.

Only time will tell. Any Beijing readers with either a China Unicom model or gray-market iPhone care to chime in?

Quickie: Macopoly is the Best Board Game Possible

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While Apple doesn’t hold any actual monopolies, Harrison Keely has create a board game remix that creates an idealized world where the goal is to own every Apple product ever. It’s not an actual game yet (someone would need to write some rules, design some playing pieces, and create draw cards for that), but it’s got some fun touches. Having to pay $100 extra when you land on Reality Distortion Field is a particularly excellent idea (I find it’s usually more in the neighborhood of $200 — ask 1st-gen iPhone owners). You can see the picture full size by clicking on it.

“An Affordable Way to Own Every Mac” — Teqnolog

Apple Announces New iMacs, Plastic Unibody MacBook and “Magic Mouse”

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Though the Apple Store isn’t back up yet, Apple has officially confirmed the announcement of new iMacs, a plastic unibody MacBook and the Magic Mouse, a stunningly proportioned wireless multitouch mouse. The iMacs include an awesome-looking 27-inch widescreen model; the high-end machine comes with quad-core processors, which Apple says boosts performance 2x over the previous generation.

The unibody MacBook is a nice consumer take on the new design language first established by the MacBook Air and then refined in the unibody aluminum MacBook Pro.

The Magic Mouse is…interesting. Will have to use one to get a sense for how well it handles gestures. I’ll be back with more analysis once the store’s back and I have more time for reading, but it looks like a solid refresh a day ahead of Windows 7.

Fake Steve: New Apple Announcement Tomorrow

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Internet genius/sockpuppet Fake Steve Jobs, aka Dan Lyons, has just posted to his blog the following teaser post:

We’re going to have news tomorrow
Can’t tell you what, obviously. But there’s something brewing. Gruber doesn’t know about it, but the people we care about are being briefed in advance. Stay close to your Mac or iPhone, and have your credit card ready.

Sounds like we have a date for those updated iMacs and white MacBooks, eh? And it would also be a logical step given Phil Schiller crowing that Apple has the opportunity to reap huge rewards during the Windows 7 launch, which kicks off Wednesday…

Apple on iTunes LP: Indies Welcome, Production Fees Fictional

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Last week brought reports that Apple’s much-touted album format, iTunes LP, had serious challenges. Brian McKinney of Chocolate Lab Records claimed that he had been told that Apple was charging a $10,000 production fee for iTunes LP, but it didn’t matter anyway, because the product was only meant to extend to major record labels, anyway.

This set off quite a ruckus. I called iTunes LP a form of paid advertising instead of a legitimate offering, for one.

In a rare move, Apple has responded to the explosive rumor and denies all charges. Apple contacted UK blog Electric Pig, informing them it will be “releasing the open specs for iTunes LP soon, allowing both major and indie labels to create their own. There is no production fee charged by Apple.”

That’s very positive news, and if it means what it seems to, it’s well-worth celebrating. I should also note that Apple’s announcements need to be very carefully read. They typically mean just what they say and no more. Pledging to allow labels to “create their own” iTunes LPs does not mean that you will approve them, for example. Saying “There is no production fee charged by Apple” does not mean that some other intermediary won’t charge for production. Bear in mind, Apple still claims it hasn’t rejected the Google Voice app for iPhone, claiming it has yet to approve it months after submission and heated letters to the FCC later.

Honestly, this topic looks murkier all the time. Apple is a remarkably opaque organization. The truth is, we will never know if Apple previously intended to allow indie labels to participate in iTunes LP prior to this minor controversy, nor do we know if the rumored production fee once existed. Apple keeps its inner workings so locked down that we can only ever judge the company based on its external actions. If an iTunes LP SDK is released in the next month, that’s a positive sign. And if we see the selection of iTunes LPs grow from about 12 to 1,000 titles in the relatively near future (with abundant indie label participation at no extra charge), it will be clear that the format is a major push toward a true digital album.

I’m thrilled Apple is taking this seriously, and I hope iTunes LP lives up to its potential. Keep your eyes peeled.

(Thanks, Zor!)

Disney Reboots Retail Experience, With Apple Assistance

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Photo by Stephanie Diani for the New York Times

Very interesting news from the New York Times: Disney is completely overhauling its retail stores, with Steve Jobs at the helm.

Theaters will allow children to watch film clips of their own selection, participate in karaoke contests or chat live with Disney Channel stars via satellite. Computer chips embedded in packaging will activate hidden features. Walk by a “magic mirror” while holding a Princess tiara, for instance, and Cinderella might appear and say something to you.

It’s your birthday? With the push of a button, eight 13-foot-tall Lucite trees will crackle with video-projected fireworks and sound. There will be a scent component; if a clip from Disney’s coming “A Christmas Carol” is playing in the theater, the whole store might suddenly be made to smell like a Christmas tree.

It’s a great article, well worth the read. Most notable is Jobs’s insistence that Disney build a full-scale prototype of the entire store in order to figure out how to get the experience just right. I can think of few events more telling in the transformation of Apple from niche computer-maker to taste-maker to the world than that of Disney asking Apple retail specialists for help in defining great experience design.

I mean, eight years ago, Apple didn’t even have stores. Disney created Disneyland. How’s that for turnabout?

Disney Plans Extensive Overhaul of Mall Stores New York Times

Review: Tweetie 2 is the Best iPhone App. Period.

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In the world of iPhone apps, there are generally three categories of quality:

  • Crapware that you throw away a few minutes after downloading
  • Moderately useful software that you keep around but use a few times a week
  • Daily tools that become a key part of your iPhone experience

With the release of Loren Brichter’s much-anticipated Tweetie 2 for iPhone, however, I think it’s time to establish a new category: “iPhone software better than anything Apple.” In fact, I’m willing to go so far as to claim it is the single-best app ever written for the platform. It’s incredibly useful, smooth as butter, innovative in design and features, and just works as you expect that it would. It’s as if it sprung, fully formed, from the skull of the iPhone, as if to say, “This is how it should work.” Not only has Tweetie 2 raised the bar for mobile Twitter clients, it’s raised the bar for mobile software.

I’ve been playing with it non-stop since its release yesterday, so there’s a lot of ground to cover. I’m going to break this review into three major categories: Interface, Features, and Magic. Hit the jump to see it all. There’s so much to talk about!

Report: iTunes LP is Over-priced, Under-Planned

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So, a month ago, I wrote a post proclaiming iTunes LP to be the first digital album good enough to criticize. I would like to revise that assessment. It is, instead, the first major content misstep in the history of the iTunes Store.

At launch, Apple had six albums available in the format, which basically marries lyrics, album artwork, ad video content to your collection of AAC files. Scratch that, there were five albums and one musical comic book. It seemed like too little, but it was a launch — there were hardly any apps on the App Store when it came out, too. A month later, however, things have scarcely improved. We’ve gone from six offerings in iTunes LP to 13.

So what could be the problem? As it turns out, it’s the business model. According to Gizmodo, an indie record label owner asked Apple what it would take to get some of his albums available in the LP format. Apple’s reported answer? Be a major label. Seriously. Read on.

Cult of Mac Favorite: HippoRemote

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What it is: HippoRemote is an incredibly powerful remote control application for iPhone that enables you to control any Mac application from across the room. Though optimized for media apps like Plex Media Server or Boxee, it can do just about anything — including launching Spotlight from the keyboard.

Why it’s cool: Because it finally puts every possible thing you could do on a Mac at your fingertips. It uses Mac OS X’s built-in Screen Sharing features to provide a very responsive multi-touch trackpad that moves around with you. It also offers a keyboard including F-keys and command keys that can be viewed in Portrait or in Landscape. It’s absolutely seamless. It also includes 23 application-specific suites of buttons, so you have video controls for iTunes or Plex movies, but audio controls when you’re just listening to a song. Other apps, most notably Rowmote Pro, offer identical functionality, but this one just feels more accurate — possibly because it uses VNC Screen Sharing instead of a third-party program. I’m actually writing this on my iPhone into my Mac right now, and there’s virtually no lag. Additionally, it’s worked without a hitch. Simply fuss free, and perfect for your living room Mac mini.

Where to get it: HippoRemote sells for $5 in the App Store.

First Look: QuickBooks 2010 for Mac

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Image via Intuit

For years, people used to bash Macs by noting the absence of what was viewed to be an absolute essential application. Though there’s still a hold-out or two (we’re still waiting for AutoCAD for Mac, despite hints to the contrary), things are much better these days.

No application, perhaps, embodies this change more than Intuit’s QuickBooks. The company abandoned support for business accounting software package on the Mac in 1997, then pushed out a superficial and generally disappointing port for OS X in 2003. But things started to look up three years ago with QuickBooks 2007 for Mac, the first Mac-like QuickBooks release in almost a decade.

Intuit’s newfound commitment to the platform continues with this morning’s announcement of QuickBooks 2010 for Mac (out in late October for $200), which uses signature OS X UI elements to create a more intuitive accounting experience.I had the chance to observe the software in action yesterday, and there’s a lot to be impressed by. Read on to learn more.

Cult of Mac Favorites: “HiHowAreYou”

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What it is: A simple puzzle platformer in which you play Jeremiah the Frog, a cheerful fellow trying to escape Satan’s curse by turning floor squares red and green with his hops — all to the music of brilliant indie rock outsider Daniel Johnston.

Why it’s cool: Didn’t you read the description? Ah, well. The play control is smooth and easy to pick up, the graphics are beautiful and cartoony, and the soundtrack is amazing. I’ve only been playing for five minutes, but I’ve already heard “Some Time Spent in Heaven.” Better still, Jeremiah is based on a mural Johnston painted in Austin, Texas, who cheerfully declares “Hi, How Are You?” to people on the campus of the University of Texas. But it’s a good game whether you know that or not.

Where to get it: On the App Store, of course. Link. It’s only 99 cents for a limited time.

Via FingerGaming

Tweetie 2.0 Looks Amazing for iPhone (Sounds Good for Mac)

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It’s a well-known fact around these parts that Tweetie is the best of all Twitter clients (and it’s exclusive to iPhone and Mac, as all great things are). Today, we got to see just how much better it can get, as developer Loren Brichter and some beta testers shared their thoughts on the much-anticipated Tweetie 2.0, which should be released for both Mac and iPhone within the next week.

First, the bad news. Though the Mac version will be a free upgrade, Tweetie 2 for iPhone will be $2.99, given that it’s a complete rewrite (and functionally a different app). But it looks to be well worth your hard-earned $3 bill. Here’s a taste of the functionality:

  • Full persistence (you can do something else and come back to the app, and it’s like you never left; who needs multitasking)
  • Landscape support
  • Support for Project ReTweet API and future geolocation APIs
  • View threaded conversations
  • Sync with Address Book for full communication integration
  • Video support
  • Drafts manager
  • New compose screen, including @user picker, recent hashtags, multiple attachments manager and more
  • Short URL previews
  • Same code base as Tweetie for Mac

Yeah, you saw that last bullet right. From a functional standpoint, Tweetie for both platforms will be a single application, which means (most) of this goodness is coming your way. I can’t wait to get my hands on it. Take a bow, Mr. Brichter.

Via Mashable, Gizmodo, atebits, and Daring Fireball

Review: Cadence for iPhone/iPod Touch

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A few weeks back I provided a quick preview of Cadence, an app for iPhone that promised to allow a totally new way to browse your music collection — by tempo. It’s out in the App Store now for $2.99 (link will launch iTunes), and having spent time with it today, I can confirm that it does exactly what it promises to. Unfortunately, setup is both wonky and time-consuming, which was disappointing.

To find out whether Cadence is for you, click through.

Apple Releases the Details of its Carbon Footprint

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For a company with a hippie-influenced CEO famous for a six month sojourn in India in the early 1970s and widely reported to have had major personal revelations after dropping acid, Apple hasn’t had much of an environmental image over the years. Despite Al Gore’s presence on the company board, Apple didn’t perform free computer recycling until April 2006, far later than Dell and HP.

Apple’s reluctant environmental attitude has been changing, however. Steve Jobs personally made it clear in May 2007 that he intended to change all of that in a letter to the public that temporarily appeased Greenpeace. And now, the company is the first in the industry to provide full disclosure of its carbon footprint.

Anyone can look behind the curtain at Apple.com/environment. It’s pretty amazing. The first thing that jumps out at you is that Apple claims that it is responsible for pumping 10.2 million tons of carbon emissions into the atmosphere every year. That exceeds HP’s 8.4 million tons and dwarfs Dell’s 471,000. That would be horrifying, were it not for the fact that both HP and Dell specifically exclude the carbon impact of people using their products (and some manufacturing impact), which Apple says is 53 percent of its total.

The other major contributor, not surprisingly, is manufacturing, 38 percent of the footprint. I was personally surprised to see that transportation was only 5 percent of Apple’s total, given how many online sales it has for hardware and the fact that all of its product are manufactured in Asia. I imagine this figure would be significantly higher if Apple hadn’t so dramatically reduced the size of its packaging (and products) over the last several years.

All in all, I love this move. It’s about time Apple threw down the gauntlet and tried to lead its industry to places its competitors are uncomfortable going.

Via BusinessWeek

Apple’s Secrecy Strategy Ain’t Easy (MS Pink Phones)

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Earlier today, Gizmodo posted a pair of pictures of what are presumed to be the fruits of Microsoft’s Project Pink — long-rumored to be the so-called ZunePhone. The merits of the designs have already been debated endlessly online (most people seem to like the one above, called “True” “Pure” and are puzzled about the one below, “Turtle”). For what it’s worth, they seem perfectly fine to me and could even make a pretty big splash if they come to Verizon, have a great OS, a decent app library, and Xbox-linked games; as I’ve said before, it’s not about the product, it’s about the platform and the network.

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But since this is a Mac blog, I’m not going to spend a long time analyzing what Project Pink might or might not mean. I’m more interested in how this major leak, likely months before official announcement or release, shows just how difficult it is to handle the innovation thing the way Apple does: in secret, on time, and with big impact.

Consider what we knew about the iPhone prior to its release: That Apple would make a phone. Maybe. That’s it. Honestly, I wasn’t sure there actually was an iPhone until Steve announced it at MacWorld. We’d seen a million renderings from designers, none of which turned out to be even close to what Apple released. Compare that to what we knew about the Google G1: EVERYTHING. With the Pink phones, we now know virtually everything about the industrial design and the hardware, we know the OS, and we have a sense of the UI.

This doesn’t happen because Apple’s competitors are incompetent — far from it. It’s just the fact that in the media environment we have today, it’s almost impossible to keep secret anything that people want to know about. One slip-up by any of thousands of people can send your top-secret project out to the world. We don’t know the source of the Pink leak — it could literally be anyone — a Microsoftie, a Sharp employee, someone at the ODM, someone at the ad agency, someone at the PR agency, or even an embargoed journalist gone rogue. It’s incredibly hard to trace, and even harder to prevent from happening in the first place.

And this is why Apple’s ability to create, sustain, and often exceed hype is such a remarkable thing. There have been leaks at times, but nothing this big, ever. Instead, Apple manages to stoke the rumor fires just enough that we all have some notion of what it might make next — we’re all convinced that Apple’s making a tablet — but none of us have any idea of what the actual thing will be. We don’t even know which operating system such a tablet will run.

Maintaining that mystique requires incredible loyalty from your employees, extreme paranoia, and even an unwillingness to let any of your partners touch or see the final devices. It’s obviously so hard that Apple doesn’t even try to do it for incremental or non-surprising products, which could explain how all those case manufacturers leaked the nano with the video camera all those weeks ago.

It’s the stumbles of Apple’s competitors that remind me just how special Steve Jobs and team are when they’re at the top of their game. The reason the entire tech media corps went insane for the iPhone was that it was a great product and a huge surprise at once.

And in the connected age, that’s just as hard as a solid multitouch implementation.

Is Genius for the App Store a Joke? (iPhone OS 3.1)

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Of all the announcements at the “It’s Only Rock and Roll” Apple event, I was initially most excited for Genius for the App Store. As an iPhone-lover and friend of more than a few iPhone developers, I was really hoping this could add discoverability to the App Store and help some unsung heroes get attention.

No such luck. It mainly seems to recommend apps that do exactly what apps I already have on my phone do.

I have Tweetie, so it recommends other Twitter clients. I have Mint, so it recommends other money-management software. I have Kayak, so it recommends other plane ticket programs.

Other times, it fares even worse, making flat-out irrelevant recommendations: I have Public Radio Player 2.0, so it offers Lollapalooza, the guidebook for going to a music festival that took place in early August.

Even weirder, Genius only makes recommendations based on a small handful of my apps — maybe six out of the 30+ on my phone. For some reason, it thinks that Shazam and Flickr are more instructive for recommendations than every other app I own. I check it almost every day, and I still haven’t downloaded a single recommendation.

Couple this with the fact that OS 3.1 broke Internet Tethering and has noticeably reduced the speed of scrolling in Mail and iPod, and I regret ever making the upgrade (note to Apple: it’s a bad idea to release software that makes your speedier sequel to the iPhone 3G significantly slower just a few months after launch).

Anyone had a different experience? I’m seriously looking into downgrading back to 3.0.1.

Restore Visual Voicemail in iPhone 3.1 Post-Tethering

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I’ll admit to it — I used and loved Internet Tethering on my iPhone with the help of the ridiculously simple hack found at Benm.at. But I also love to keep current, so I updated to iPhone OS 3.1 on day one (though I’m now wondering why, a topic for another day). Unlike some reports, my tethering menu survived the transition, but my Visual Voicemail went down in the process.

And after two weeks of living with this situation, I ultimately decided I was happier with the VVM than I was with tethering. In the same boat? It’s really easy to get things back to normal. Just go into your iPhone’s Settings, then General, Network, Profile, and remove the AT&T profile that enabled tethering. Voila! You’ll have any missing visual voicemail back on your phone in a second.

The one downside — and it is a big downside — is that tethering is a goner as soon as you sync your phone. Sure would be nice if AT&T would go ahead and release an official solution, huh?

BeOS Back From the Dead as Haiku Project

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Back in the mid-1990s, there was one thing incredibly obvious to anyone using a Mac: Apple wasn’t ever going to develop a modern successor to the classic Mac Operating System. Despite screenshots of the planned Copland system, the ship date kept getting pushed out, and the pages of MacWeek, MacUser, and MacWorld all started devoting more time to other possible replacements for the core Mac experience. Some mentioned NeXT (the true eventual source of Mac OS X), others ludicrously suggested Windows NT on PowerPC might suffice (seriously), but the consensus was that Jean-Louis Gassee’s BeOS would be the winner.

The upstart operating system had a lot going for it: Native PowerPC support, remarkable multiprocessor optimization (this thing screamed on dual PPC 603s), and, of course, the requisite modern multi-tasking support. Though it ended up losing out to Steve Jobs, a fact almost no one mourns, a lot of us longtime Mac-heads still have a soft spot for the Be-fueled Macs that never were. The software is now mainly found on embedded devices (Palm tried to make it the next Palm OS long before the creation of the Pre) and has no real future.

But you can relive the glory days of the BeOS today, now, on any Intel Mac, provided you have VMWare, Parallels, or VirtualBox (caveat: I’ve only gotten this working on VMWare — the others should work, though). Meet the Haiku Project, an open-source effort to recreate the magic of Be for the modern era. That’s pretty much the pitch — and it mostly delivers. It’s fairly impressive for what it is, though it’s more novelty than anything else for the time-being.

Any true Be-lievers out there? Head to Haiku to get your install disks. If you’re on VMWare, just get the VM file here and go to.