Top Five Reasons Why Apple’s Right and Wallstreet is Wrong!

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Wall Street’s reaction to Apple’s traditionally conservative guidance by the brain trust that drives the US equities markets has further convinced me that most of these jokers (and our economy) would be better off if they all just played roulette. Taken with the bitter pill that better than 80% of fund managers out there can’t manage to beat the S&P 500, and it’s no small wonder that the investment banks are falling out like teenage girls at a boy-band concert.

Apple’s business strategies are as foreign to Wall Street as fiscal accountability, but there is no denying Apple’s success.

Hit the jump, and I’ll explain the top five reasons why Apple is not just the best consumer products company, but one of the best run companies out there period.

Apple defies conventional wisdom when it comes to running a company. When most experts are advocating openness, they’re the definition of closed. Where most feel that transparency and lack of hierarchy cultivates innovation, Apple is a totalitarian dictatorship. When the entire PC industry was focused on low-cost commodity hardware, Apple, seized the most profitable niche right at the top.

#5 Slow and Steady wins the Race.

Apple’s growth since the Return of Steve has not been explosive. It’s been steady growth, even when market forces were eroding it’s competitors businesses. While Dell has been squeezing vendors, its rapid growth in the 90s caused its internal support staff to balloon. Apple’s disciplined slow, steady growth has limited the growth of it’s internal bureaucracy, while it continues to manage vendors.

Expect more of the same. Despite its cash on hand, Apple will not be buying Tivo or Circuit City/Blockbuster. Instead, it will focus on internal R&D and small point acquisitions.

#4 The Anti-Microsoft Approach to the Enterprise

Microsoft’s “Developers, Developers, Developers” motto is more than just the chorus of the Monkey-Boy Dance. It has been the foundation of Redmond’s business strategy for 15 years. Visual Basic was the Plymouth Rock of this strategy. It enabled developers to create productive business applications quickly and easily.  From this MS has grown a suite of platforms that makes it appear intractable from the enterprise.

Not so.

Someone in Cupertino has been reading their Sun Tzu: Fight your enemy where they are not. There are two routes into the enterprise: Developers and End Users. Trust me here: End Users are a MUCH more compelling force.

#3 Build, Refine, Dominate, Refine More.

This has been Apple’s strategy from the get-go. It enters a segment, refines its position in that segment, and then dominates the segment. Rinse and repeat — Apple then continues to innovate.  Examples: iPod, Multimedia, (Final Cut, Logic Pro, etc), personal creativity (iLife).

Expect exciting things in the emerging segments of productivity and mobility.  iWork and Filemaker Pro / Bento  will continue to evolve, until they are something more akin to Final Cut Studio, rather than iLife. Similarly, iPhone is merely the first hit in the mobility game that will likely culminate in a true cloud computing based mobile platform with a variety of devices.

#2 No Opening of the OS.

Opening the OS is a non-starter for Apple. It would dilute its core revenue stream, as well as opening up a Pandora’s box of troubles. One could argue that the new revenue streams might offset the bottom-line ding, but there’s no arguing that supporting the Tower of Babel of PC hardware would be problematic, and the hit to the “goodwill” of the company in the form of customer satisfaction would quickly erode those gains.

That said, 33 percent is the magic number. After Apple passes one-third market share it’s going to start getting pinged for its “closedness.” Apple’s total control over the whole platform, which makes the Mac awesome today, will begin to look anti-competitive in the future (look to iPod / iTunes lawsuits for examples).  Allowing other OSs to run on Mac hardware provides Apple some Kevlar on this account but not much. Mark my words: there will be calls to open the OS up to other platforms.

The solution: Look for “Unbreakable OS X” — a version of OS X that runs on native Apple hardware, and / or licensed 3rd party hardware configurations, and an “Open OS X” variant, without the support, or claims of bulletproof-ness of the current version.

#1 You.

There is only one other company that creates anything close to the amount of customer loyalty and passion as Apple: Harley Davidson. That said, I strongly suspect that most Bikers weren’t listening to their recent earnings call with baited breath, dissecting nuanced allusions to “Future Product Transitions”, or flooding the Harley blogosphere with transcripts of analyst calls and analysis.

Unlike Harley, which strives to be a company “Of Bikers for Bikers,” Apple’s strategy has been to stay far in front of consumers, and daring us to try and catch up. It’s a subtle, but effective manipulation, that constantly leaves us wanting more.

That’s my list, but I want to hear from you, what do you think are the keys to Apple’s success?

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16 responses to “Top Five Reasons Why Apple’s Right and Wallstreet is Wrong!”

  1. iDave says:

    I think you hit it with the end users part. Apple makes things so easy to use, and so cool to own (at least that’s what the kids tell me), that they instill #5, the loyalty, almost automatically. That, and it’s just so damn FUN to have an iPhone. When do you say that about anything else out there?

  2. iDave says:

    Sorry…#1, the “You” part.

  3. Ruud says:

    Well, iPhone really did make both my and my gf’s life better (especially compare to WM era).
    And I also can’t imagine myself stay up until 4am. (I’m in SE Asia) reading live feed text about announcement for other company’s products!

  4. imajoebob says:

    While I can’t argue the customer loyalty point, Harley’s business model is more like Microsoft than Apple. They encourage tons and tons of 3rd parties to develop add-ons for the bikes. And let’s face it, Apple does that with the iPod.

    I like #4, because Microsoft is still a monolith in corporations. As they say, no one is ever fired for choosing Microsoft. But the great thing about a user-based movement is that nobody really notices until AFTER it has reached the tipping point. And by then it’s much too late to stop it. That’s exactly what Microsoft did to destroy WordPerfect and Lotus, giving away Word and Excel to home users. Apple’s building a rip current to sneak up on MS and drag it under.

  5. imajoebob says:

    Oh, and let’s not forget the “minor problem” Apple had with dating options. They didn’t exactly thumb their nose at conventional Wall Street thinking.

  6. Nick says:

    It is so nice to read an Apple article where the author actually gets it. GOOD JOB! It is so frustrating to read most so called Apple experts take on things. I would love to see more of your insightful articles.

  7. leigh says:

    @Nick: Thanks for the complement. If you haven’t you should also check out Pete’s recent article about the future of the Mac, it’s amazing:

    http://cultofmac.com/hello-mac

  8. Paul Lustgarten says:

    ewwww … bikers with baited breath! Hmm, well, maybe the bikers (or fisherman) really do have such … but for the rest of us, the term is “bated” breath (as in “abate”).