workplace

With the release of iOS 6, Apple will offer business users a range of new features. A few of which are VIP email filtering (already in Mountain Lion) with custom notifications, more options when declining a phone call on the iPhone, much-needed privacy options, and Apple’s new Do Not Disturb feature – which should help some mobile professionals to “switch off” after work and maybe even get a good night’s sleep.

iOS updates are generally designed to be user-friendly and easy enough that anyone can manage to install them. As with any major OS or business critical software upgrade, however, there may be unforeseen issues with iOS 6 – particularly when it comes to internal iOS apps and iOS access to enterprise systems.

An iOS 6 upgrade policy and strategy is something that every IT department should have in place before Apple releases iOS 6. For businesses that actively support user devices in the workplace through a BYOD (bring your own device) program, that upgrade strategy is even more critical.

One of the first thoughts I had when Apple announced AirPlay Mirroring as a feature in Mountain Lion was that it would make an excellent mobile presentation tool and one that would be far easier to bring to business meetings, trade shows, or client-site training events than hauling a projector. With just a MacBook Air and Apple TV, you can plug into any HDTV, display, or projector that supports HDMI and be ready to go. That’s a great combination for any business traveler.

If Apple does announce AirPlay Direct, a new version of AirPlay that doesn’t require a Wi-Fi network, the company will have made the lives of business travelers, trainers, and educators even easier. It will probably also make network administrators in both business and education a bit happier as well.

Ahead of the launch of Parallels Desktop 8, Parallels has launched a crowdsourced “Apple In The Workplace Barometer” that allows businesses or individual employees to see how their workplace ranks in terms of BYOD readiness for Macs, iOS devices, and other technologies. The site offers a quick and simple questionnaire that asks workers (or managers) about their work computing tasks, resources, and company-provided options. At the end of the survey, their company is plotted on a grid that measures active adoption of Apple technologies and active IT support for Macs, iPhones, and iPads.

While bring your own device (BYOD) programs that encourage employees to use their personal iPhones, iPads, and other devices in the office increases productivity and employee satisfaction, the trend is also turning those employees into workaholics. That’s not entirely a new realization – we’ve covered the potential impact of the BYOD trend on the work/life balance before (including a recent study that showed that BYOD programs actually improve that balance for IT professionals).

The latest research on BYOD’s impact on workers shows two additional insights – a significant number of employees are footing the bill (sometimes a very big bill)  for mobile data service while on the road for work.

The number of personally-owned iPads, iPhones, and other mobile devices that professionals bring into office is expected to more than double between now and 2014. That means the businesses that have so far been lax about considering or planning an official bring your own device (BYOD) program and/or establishing security policies around BYOD are going to need to play catch up – and they’ll need to get started as soon as possible.

The USDA is working its way through an ambitious iPad deployment that may come to serve as a model for a range of government agencies within the U.S. and around the world. The challenge was to develop a simple, intuitive, and effective field survey and data collection system.

The National Agricultural Statistics Service (NASS) is a division of the USDA that is charged with surveying and reporting agricultural data across the country. NASS operates in all 50 states plus Puerto Rico. With a staff of around 3,000 enumerators NASS conducts thousands of survey each year about agriculture across the country. The service has been operating since the mid-1800s and, until the iPad, it conducted surveys and collected data in pretty much the same way that it had back in the 19th century – with paper forms filled out by hand and mailed to various field offices. Although various technology initiatives have been tried by NASS since the 1980s, none was a successful fit before the iPad.

Over the past few weeks, I’ve taken a look at a couple of studies that show how the iPhone, iPad, and other consumer technologies that are being embraced at the office are shifting the work/life balance for most professionals. The always connected and available capabilities that our mobile technologies engender are pushing us towards more work and less life.

The first study showed that professionals using an iPhone, iPad, or other mobile devices on the job and at home often put in enough extra time during “off hours” to equal an extra day’s worth of work each week. The second study showed that many of us tend to bring work with us on vacation in the form of an iPhone or iPad (both of which are great for travel), a laptop, or even just cloud-based access to work resources.

Mountain Lion includes over 200 new features. Some of them are dramatic and hard to miss while others are minor conveniences that don’t stand out immediately. Many of those big and small new features and improvements have a lot of appeal for business users.

Here’s a list of the many new features in Mountain Lion that can help professionals in almost any industry work smarter, more efficiently, and more effectively.

When it comes to talking about iOS devices in healthcare, most of think of doctors carrying iPads the way that they used to carry lengthy paper charts or clipboards. We think about doctors looking at X-rays and other diagnostic tests on an iPad, perhaps even using the iPad to illustrate a broken bone, illness, or surgical procedure.

Doctors, however, aren’t the only healthcare professionals to be embracing mobile technology. A new study shows that the vast majority of nurses have also embraced mobile devices, particularly the iPhone and other smartphones. It also highlights that differing needs of healthcare professionals when it comes to mobile technology.

Our iPhones and iPads, which enable us to work and be on call virtually anywhere at any time, will lead to more than half of us working while on vacation. That’s the result of a new study that looked at how technology impacts the work/life balance. iOS devices are common players in the bring your own device (BYOD) era. As BYOD programs lead many of us to use our personal iOS devices and other mobile technology for work-related tasks, they also encourage an “always on” attitude from employers and employees alike.

The study, commissioned by enterprise remote access vendor TeamViewer, shows that just over half (52%) of professionals expect to work while on vacation in one capacity or another.

It also comes on the heels of a similar study that we reported last week. That study showed that always-connected devices like the iPhone and iPad lead most of us to work well past the end of the business day. A practice so common, in fact, that many of us will work an extra seven hours outside of normal business hours and outside of the office each week.

One of the unique traits around iOS devices used in business and enterprise environments is that users have much higher expectations for mobile tools and processes than they do for traditional PC applications, processes, and user experiences. That’s true whether the device is employee-owned or provided by an employer.

It’s easy to see why most iPhone and iPad users have these higher standards. With iOS, Apple has created a platform that is app-driven and offers an incredible selection of apps to users. Apple, and many iOS developers, have done an amazing job of getting rid of anything that stands between the iOS user and the experience of content that they are watching, reading, or creating. That delivers an immersive experience that is unlike the vast majority business or productivity tools loaded on workplace PCs.

Bring your own device (BYOD) programs that let employees use their personal iPhones, iPads, and other devices for work purposes are becoming increasingly common. No one doubts that there are advantages to these programs in terms of employee productivity and satisfaction. That said, whether they actually save businesses money or incur outrageous new costs has been a matter of debate in the business and IT circles.

Based on a survey conducted by Osterman Research, such programs do have significant costs associated with them. On average, the study indicates that they will raise IT expenses by 48% between 2011 and 2013. Those costs, while real, may not always be easily seen or quantified in many companies.

There’s no question that the iPad is incredibly popular and revolutionary. As the device continues to become part of our daily lives, we’re beginning to see the iPad take hold in schools, workplaces, and our homes. What’s the most common task performed on an iPad(or other tablet)?

According to research firm Gartner, the most frequent task is checking email.

In a new report, Gartner used survey data from consumers in the U.S., U.K. and Australia that was recorded in a diary-style format at the end of last year. Email was the most common task performed on a tablet but a more interesting observation from Gartner is that people are largely using tablets as a way to replace tasks that previously involved printed and paper in one form or another.

The report stopped well short of saying we’re going to become a paperless society in the near future, but it did identify some interesting trends.

Enterprise security vendor Fortinet decided that the best way to understand members of the millennial generation (or Gen-Y) and their potential impact on IT and security policies was to ask them directly for their views on technology in the workplace. What Fortinet learned will probably keep CIOs and IT leaders up at night.

Most millenials view BYOD programs and the ability to choose the technology they use for work as a right rather than a privilege and have few qualms about outright ignoring policies that restrict that right – even in situations where they know that important data breaches could be the result.

Most worrying for IT leaders, however, is that most young workers feel that device and data security is their personal responsibility even when sensitive business data is stored on or accessed from their personal iPhone, iPad, or other device.

One of the challenges that the BYOD and consumerization trends are creating for IT departments is employee use of public and/or personal cloud services. We’ve covered some of the big challenges this presents in terms of data security and ownership as well as the potential business continuity problems stemming from multiple versions of documents stored across different cloud services by multiple employees.

IT concerns may be more common and well-known, but there are cloud-related issues that employees need to consider as well – particularly if they use a work email address to register for a service, access a service from work, or use a service to store or transfer work-related files.

The iPhone and iPad are revolutionizing business as we know it, causing companies to throw out old playbooks that mandated strict control over every piece of technology in the workplace. That revolution is liberating workers everywhere to choose their own devices, pick the best apps, and enjoy using technology in the office for the first time since… well ever.

All this month, we’re going to spend time highlighting the businesses helping to power that revolution: companies that take iPhones and iPads into the office and let them drive and control all the enterprise systems in place in your workplace.

BYOD is certainly one of the biggest technology buzzwords right now. The concept of users supplying their own iPad, iPhone, or even their own MacBook can create challenges for IT, but it can also provides advantages. Users choosing the devices and apps that they feel most comfortable and productive using is one. Businesses not needing to pay for mobile devices themselves or plans to support them is another.

One of the basic assumptions when it comes to considering, testing, and implementing a BYOD program is that the ability to bring personal tools into the workplace is something that users ultimately want and think will improve their work. The rest of the discussion, including practical issues like device or data management and the range of devices to be support, is predicated on this core assumption that BYOD is desirable on the part of users.

But what if that isn’t really the case? According to a report based on research in Australia and New Zealand, that may not be the case and it may actually be a form of peer pressure driving the BYOD revolution more than pressure from users.

It doesn’t take a huge stretch of imagination to picture some of the ways that the iPad can be used in the workplace. The idea of it as a sales tool, an electronic medical chart, and as a digital textbook device all come immediately to mind as common on-the-job iPad uses. But the iPad’s versatility lends itself to a variety of industries and jobs that you’ve probably never considered.

One example is agriculture management from the cab of a farm combine – one of the unexpected places to find the iPad that Hard Candy Cases CEO Tim Hickman mentioned to me during a recent conversation. His company, which also produces the ruggedized Gumdrop Cases, has received bulk orders for iPad from some surprising sources and has led to iPad adoption  in places beyond where most of us would expect. I decided to follow up on that conversation with some research of my own.

If you bought a new iPad with LTE today, you may already be using it at the office or planning to do so on Monday morning. The iPad is a great business device and it’s becoming more commonplace for workers to provide their own smartphones and other mobile devices. The addition of LTE really bumps up what you can do on the road or after hours.

But that LTE service, which expands how productive you can be away from your desk comes with a price tag that you’re probably paying out of your own pocket. If you regularly use LTE (or even 3G) service on your new iPad or other device for work, should your employer be footing part of the bill?

When it comes to the consumerization of IT, there general perception is that IT professionals are very resistant to allowing the use of so-called consumer technology like the iPhone and iPad along with various personal cloud services. While it is true that many IT departments are hesitant about some aspects of this movement, they aren’t as fully resistant to consumer technology in the workplace as media reports would make you believe.

In fact, the results of a recent study looking at the use of personal computing technologies in the enterprise indicate that many IT departments are actively embracing the iPhone and iPad and the entire consumerization trend. The study, being reported by Business Computing World in the UK, included more than 600 senior executives around the world and turned up some surprising results – including how much money goes into managing employee-owned devices.

Apple has added another profile to its iPad in Business site. This one covers a company called Theatre Consultants Collaborative. Like all the iPad in Business videos and profiles, it illustrates the flexibility that the iPad offers and how it can be used as a professional tool across a wide range of industries.

Business and technology are two words that have gone together for decades. Business and Apple technology – well, not so much. Let’s face it, Apple made a name of itself by calling out “the man” and not bending to his authority. That rebellious attitude and freedom to be yourself has always typified Mac users and it’s a razor sharp contrast to the image of guys in suits with BlackBerrys and Windows-based laptops.

So, it may be surprising to realize that one in five people use Apple products in the workplace. How do you explain that? Easy. Apple is launching nothing less than a revolution of what technology means in the workplace, and the iPhone and iPad are its agents. Over the next few years, expect nothing less than the total transformation of business and the workplace after Steve Jobs’s own vision. 

The first warning shots of that revolution were fired in January 2007 when Steve Jobs announced the iPhone. Most people then didn’t realize the iPhone was going to change the business world – RIM actually sarcastically thanked Apple for creating what its executives considered a toy.

Who’s laughing now?