Apple’s Official Response To DMCA Jailbreak Exemption: It Voids Your Warranty

Apple’s Official Response To DMCA Jailbreak Exemption: It Voids Your Warranty

I just got a call from Apple’s PR department to discuss today’s historical DMCA exception ruling that makes iPhone jailbreaking legal.

Unfortunately, because of the legal issues involved, the Apple spokeswoman would only provide me with the following statement on the record:

“Apple’s goal has always been to insure that our customers have a great experience with their iPhone and we know that jailbreaking can severely degrade the experience. As we’ve said before, the vast majority of customers do not jailbreak their iPhones as this can violate the warranty and can cause the iPhone to become unstable and not work reliably.”


It’s short and sweet: Apple wants to control the iPhone experience to keep things simple and stable. Jailbreaking opens the door to software that can ruin that experience (and maybe steal your identity or spread viruses). For more information about Apple’s stance on jailbreaking, see this support document: Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues.

It does, however, answer the main question I had: does jailbreaking void the warranty? Yes, it does.

The other question I had is whether Apple will sue companies that publish or market jailbreaking software?

The spokeswoman would only say on background that Apple hasn’t in the past prosecuted such companies or individuals.

Now that jailbreaking is explicitly legal — at least for individual consumers — it’s not unreasonable to think the jailbreaking scene may become a little less underground. It may even prompt a cottage industry of unofficial App Stores, like the unofficial app store Cydia and the now-defunct Icy.

There are an estimated 10 million jailbroken devices out there, which represents a pretty big market for developers. Maybe legitimate software companies will publish jailbreaking software, instead of shady rings of underground hackers? And maybe the will become a healthy market for unofficial and banned apps. They will never have the marketing clout of the official App Store, but it’s not hard to imagine software vendors marketing software that Apple rejects as “the app Apple doesn’t want you to have.”

  • Nate Ninja

    what about your insurance

  • Daniel Wesley

    Jailbreaking is all about freedom, freedom to do what you want with what belongs to you.

  • dilshan d

    yeah… agree mate.. f*** we pay n buy something and we can’t do what we want even for ringtone those ideots charge while other cellphone makers give full access to our custome ringtones..

  • Nathanrist

    jailbreaking will not void your warranty. even apple employees will warranty an obviously jailbroken device because all you have to do is restore it and its erased and apple cannot detect that a device was previously jailbroken. but i’ve been using my iphone 4 jailbroken since the first few hours out of the box and it works perfectly with tmobile (factory unlocked). and now thanks to jailbreaking I have full mms and facetime working with tmobile usa. not all people that jailbreak want to get free apps, most people just want the fucking thing to work like a phone should (all features working) which is only done via JAILBREAKING and not only that, but jailbreaking is what sells at least half of apple device owners on even thinking about buying one. I had no interest in the ipad 2 and then the jailbreak was announced then after its release I bought an ipad 2, if jailbreaking did not exist then as of now I would be a PC and the iphone, ipod touch or ipad would not interest me at all because they are dull and boring devices out of the box. So to you apple I say fuck you and your dirty twat especially since every new ios that is released includes features directly linked to jailbroken features i.e. multitasking, wifi sync, quickreplysms, notifications, portable hotspot (mywi) and so on

  • W Z

    I don’t understand how they can still INSIST that Jailbreaking can void the warranty or is ILLEGAL.

    1. Jailbreaking is SOFTWARE modification. 1+1=2, not 1.5 and not 2.5
    2. This is MY phone, I BOUGHT it with MY money. Period. Which piece of the sentence is so unclear? Is it the MY part?

    W.

  • Fuckappleover

    fuck up apple.i will fuck u guys over just like u fucked every other costumer over.i will recommend jailbreaking to every other person.and trust me when i say this because it doesnt void ur warranty,because if u guys ever tell me that ,mark my words!!i will void ur employees!!!each And everyone of em!!!so keep it quiet and shut the fuck up.isnt 200 billion dollars enough for the company??

  • Helpothers

    what is going on with is country? Why all this restrictions? if anyone wants to jailbreak their iphone, let them. they have already paid for the phone!!, its theirs.  apple, stop, it doesn’t look on you. what apple should do is conduct a contest, to the massive on third party app creation that can better  donate money directly to needy family either here or abroad instead of using all this organizations.
    Just a suggestion! Use this jail breaking, to be a positive.

  • Jamie Henshaw

     BUT.  They write the contract Terms & Conditions. Anything they do not authorize can (and in some cases will) effect the device in ways they do not agree to repair. Running all those mods, for example, will diminish your battery – they know it will, and so they don’t offer to cover you for doing something they say you shouldn’t do to your battery. If you’re willing to accept responsibility for changing the device, then you have to accept responsibility for what it might do to it.  Simple as that.

  • Jamie Henshaw

    wow, you’re irate. if you’re willing to take your device in to your own hands and WILLINGLY do something that might ruin it, than own up to having to pay for your mistake.  Apple specifically says they don’t offer these mods themselves because it can make your system unstable and kill the battery. 

  • Mirage299

    Here’s how to jailbreak without losing your warranty. Hope you like it :) http://www.alwarakiblog.com/2012/05/how-to-enjoy-jailbroken-idevice-without.html

About the author

Leander KahneyLeander Kahney is the editor and publisher of Cult of Mac. He is the NYT bestselling author of Jony Ive: The Genius Behind Apple's Greatest Products; Inside Steve’s Brain; Cult of Mac; and Cult of iPod. Leander has written for Wired, MacWeek, Scientific American, and The Guardian in London. Follow Leander on Twitter @lkahney and Facebook.

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