Mossberg Sends MobileMe Back to the Drawing Board

Walter Mossberg, the Dean of MSM technology writers, has pronounced MobileMe “way too ragged” to be considered reliable.

His frank and unsentimental review of Apple’s web services product goes beyond the launch difficulties that have kept Apple’s support forums humming with angry subscribers and which prompted the company to extend members’ $100 annual subscriptions by 30 days last week. Citing his experience in extensive testing and interaction with Apple’s support team, Mossberg chronicles a list of half a dozen problems that make the service tedious, sluggish and unpredictable.

Apple engineers blame Microsoft Outlook quirks for issues related to calendar and address book synching and say they are working on fixes for other problems.

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