| Cult of Mac

The makers of MacKeeper owe you a refund

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ZeoBIT has to shell out $2 million in MacKeeper refunds.
ZeoBIT has to shell out $2 million in MacKeeper refunds.
Photo: ZeoBIT

The original developers behind the controversial Mac cleaning/scam software MacKeeper at ZeoBIT have entered into a settlement with customers, after losing class-action lawsuit filed against the company in May of 2014.

Customers who bought MacKeeper before July 8th are eligible to receive a refund for purchasing the security and performance program, as long as they file a claim for reimbursement before November 30th.

Is MacKeeper Really A Scam?

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mackeeper_promo
MacKeeper gets a bad rap, but what's really behind the controversy?

MacKeeper is a strange piece of software. There may be no other app as controversial in the Apple world. The application, which performs various janitorial duties on your hard drive, is loathed by a large segment of the Mac community. Check out any blog, site or forum that mentions it, and you’ll find hundreds of furious comments condemning MacKeeper and Zeobit, the company behind it. We discovered this ourselves earlier this month, when we offered a 50%-off deal on MacKeeper. Look at all those furious comments on the post.

The complaints about MacKeeper are all over the shop: It’s a virus. It holds your machine hostage until you pay up. It can’t be completely removed if you decide to delete it. Instead of speeding up your computer, it slows it down. It erases your hard drive, deletes photos, and disappears documents. There are protests about MacKeeper’s annual subscription fees. Zeobit is slammed for seedy marketing tactics. It runs pop-under ads, plants sock-puppet reviews and encourages sleazy affiliate sites, critics say.

But what’s really strange is that MacKeeper has been almost universally praised by professional reviewers. All week I’ve been checking out reviews on the Web and I can’t find a bad one.