Stop using the reviews you see in the App Store to help you decide what applications to buy. They’re meaningless because so many of them are fraudulent. And these purchased fake reviews are frequently used to trick people into buying scam applications.
The problem is severe enough that Apple should take reviews completely out of the App Store if it can’t come up with a better solution.
Would you buy an apparently new iPhone from a random person on the street without thoroughly checking out the contents of the box first?
If you answered “obviously no,” then you’re certainly smarter than the Detroit Metro PCS business which bought “iPhones” from a group of three Detroit-area teenagers only to discover, upon opening them, that they were filled with Play-Doh bricks instead of smartphones.
Apple’s customer service is tops. Go into any Apple Store, and a Genius will be happy to assist you with even the most trivial of technical support problems.
I bet the guy on the other end of a call from an alleged Microsoft tech support guru wished he was talking to an Apple Genius instead. The “support” guy turned out to be a scammer, and when the victim called him out on it, the fake Microsoft agent actually threatened to murder him.
“Unopened! Still sealed in original retail box!” cry the Craigslist ads advertising “new” iPhones and iPads at lower-than-retail prices, but the truth is far more insidious: many of the “new” iPhones you see on Craigslist and eBay are actually old, used iPhones repackaged and sold as new using the hardware equivalent of meat glue.
In an effort to increase security for your Apple ID, Apple is forcing users to set a number of security questions and answers that will help “verify your identity in the future.” If you forget your password or your account is compromised, you will be asked to answer these questions to prove who you are.