Samsung has pinned the blame on its exploding Galaxy Note 7 phones on two separate problems with the handsets’ lithum-ion batteries — one problem affecting the first units the company released, and a second issue affecting the replacement units Samsung rushed out.
Samsung may have acknowledged that its disastrous Galaxy Note 7 debacle is likely to cost it $5.3 billion, but the real cost — the negative impact on customer loyalty — may turn out to be the real killer.
That’s according to KGI analyst Ming-Chi Kuo, who suggests that around 5-7 million ex-Note 7 customers will become new iPhone 7 customers as a result of losing faith with the Samsung brand.
The South Korean media is reporting that Samsung has suspended production of its Galaxy Note 7 smartphones, following one of the most bungled smartphone launches in history.
Over the weekend, AT&T confirmed that it will no longer issue new Note 7 handsets, while T-Mobile has also said it is halting sales. This follows news that Samsung’s supposedly fixed replacement handsets have also been running into battery problems causing them to burst into flames.
Samsung no doubt hoped its Galaxy Note 7 nightmares would be over when it completed its costly recall and reissue of the next-gen smartphones, after the first batch of units were reported as bursting into flames — and even torching one family’s Jeep.
Unfortunately, it seems that problems linger, as one Chinese tech worker found out this week.
Samsung’s beleaguered Galaxy Note 7 has been hit with its latest embarrassing incident, after reports that its replacement batteries (you know, the one that don’t set fire to Jeeps) quickly overheat and lose battery power.
Poor old Samsung: not only did was it forced into rushing out its Galaxy Note 7 by Apple’s iPhone release schedule, or to undergo the humiliation of doing a mass recall of one of its better-reviewed handsets, but now people are poking fun at it, too!
A new parody video from Taiwan shows how the once critically acclaimed Note 7 can be repurposed as a mobile device for cooking meat — provided you’ve got the necessary aluminum foil smartphone case, that is.
Getting your hands on the jet black iPhone 7 Plus is practically impossible right now unless you were one of the first to pre-order. But Apple fans hoping to pick one up in stores now have a new tool that can track down the exact model you want as soon as it’s available.