Some customers who have ordered Apple’s gorgeous new 12-inch Retina MacBook are in for an unpleasant surprise. After prizing the pristine white lid off the device’s box, they’re discovering that their new notebook is already damaged.

The complaint was noted by Apple accessory maker tizi, whose newly arrived MacBook came with two large dents on its underside. And the company thinks it’s discovered the cause.

Assume, for a moment, you’ve always been an Android guy but yesterday’s spintastic Apple Watch presentation sent you over the edge.

Now you’re a freshly minted Apple fanboy with money to burn, and you want to go from zero to full-on Apple hero. How much is it going to set you back if you’re ready to go all in with the latest, greatest gear Cupertino has to offer?

Today’s media presentation was billed as an Apple Watch event and even its name, “Spring Forward,” had the press preoccupied with time and wrist-based computing.

But journalists in attendance were just as excited to learn about a completely reinvented Retina MacBook. Reporters covering the Apple unveiling eagerly shared initial impressions once they got their hands on Apple’s thinnest, lightest computer yet.

The look impressed. The touch was another matter.

“We set out to completely reinvent the notebook,” Tim Cook told the crowd during today’s Apple event. “And we did it.”

Apple introduced it’s biggest redesign of the MacBook since the original MacBook Air was released in 2007. The new notebook comes weighing in at just 2 pounds and 13.1mm thick, despite boasting a Retina display with a 2,304-by-1,440 resolution.

The thinness of the new MacBook isn’t the only thing that’s impressive. There’s a new Taptic TouchPad, thin keyboard and USB C. Plus, Apple invented new terraced batteries to squeeze juice into every cranny of the all-metal housing, giving you 10 hours of use on a single charge.