Apple has been forced to swap old MacBook Pros in need of repair with new models due to severe component shortages. It means some lucky customers get a free upgrade to the latest machines when in need of service under warranty.
Owners of the new 2017 iPad may be able to cannibalize their old iPads to fix busted components, depending on what breaks on the new tablet.
After discovering that the new iPad is mostly just an updated original iPad Air, the repair gurus at iFixit decided to test whether old iPad parts are compatible with refreshed iPad. Surprisingly, a number of crucial parts from the iPad Air 1 and Air 2 like the digitizer, battery, rear camera and microphone all work perfectly fine.
Getting your iPhone screen fixed by a third-party repairer no longer voids its warranty entirely.
An internal memo distributed among Apple employees confirms stores and authorized service providers can now accept handsets for repair following a third-party display replacement as long as the issue is not related to the screen.
Breaking your smartphone’s display is one of the most painful experiences of modern life. But thanks to Verizon, you can get yours repaired the very same day if you have an eligible iPhone. You can even have a technician come to you to carry out the fix.
Apple has finally responded to the “touch disease” issue plaguing older iPhone 6 Plus units. The company this week launched a new repair program that gives users the option to get their handset fixed for a flat fee of $149.
Apple is rolling out a new Support app that lets users get expert help with devices and software, and schedule repairs at the Apple store. The app also offers a catalog of support articles to help users fix common issues.