Apple expands pilot repair program for vintage Macs

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MacBook Air in 11-inch and 13-inch sizes.
Apple isn't giving up on the mid-2012 MacBook Air just yet.
Image: Apple

Apple is expanding its pilot repair program for vintage Macs.

Both the 11- and 13-inch MacBook Air machines released in mid-2012 will remain eligible for service at Apple Stores worldwide until August 31, 2020. That’s despite them being added to Apple’s vintage and obsolete products list on August 31, 2018.

Apple won’t give your older MacBook an improved keyboard

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Apple MacBook Pro keyboard
How’s the sound on your 2018 MacBook Pro?
Photo: Apple

Apple refreshed its MacBook Pro lineup last week, and faster Intel processors weren’t the only thing to be excited about. The update also brought a quieter keyboard that’s less prone to being ruined by dust.

Unfortunately for existing MacBook and MacBook Pro owners, Apple won’t fit its newer keyboard into older machines — not even if yours is in need of repair.

iOS 11.3 breaks some iPhone 7 microphones

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iPhone-7
How’s your iPhone 7 mic after updating to iOS 11.3?
Photo: Ste Smith/Cult of Mac

Apple’s recent software updates have broken some iPhone 7 and iPhone 7 Plus microphones.

Users report that they cannot be heard during calls since updating to iOS 11.3 or later. Apple has advised Authortized Service Providers that they can initiate repairs if necessary — even on devices that are no longer covered by a warranty.

iOS 11 also breaks genuine Apple displays on repaired iPhones

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Cult of Mac buyback

Photo: Warren R.M. Stuart/Flickr CC

Apple’s most recent iOS updates are causing problems with iPhone displays that have been fitted by third-party repairers. It was initially believed that unauthorized parts were the cause of the issue, but it seems there’s something bigger happening under the hood of your devices.

Even genuine Apple displays don’t work properly if they’re not installed by Apple.

Apple pilots U.S. repair program for 2011 iMac

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The 2009 unibody iMac proved a watershed design for Jony Ive and Apple.
Get your iMac repaired before August 31.
Photo: Apple

Apple is launching a pilot repair program in the U.S. for iMac models released in mid-2011.

The machines will be classified as “vintage” next month, but for a short time, Apple will allow its stores and Authorised Service Providers to continue carrying out repairs.

Apple will upgrade some iPhone 6 Plus units in need of repair

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iPhone 6 Plus
You may be in for a treat when you visit the Genius Bar.
Photo: Ste Smith/Cult of Mac

If you have an iPhone 6 Plus in need of replacement, you could be in line for an upgrade to iPhone 6s Plus. An internal document distributed to Apple Authorized Service Providers gives permission for units to be upgraded until the end of March, though no reason is given.