iOS 6 Maps Is Sinking Customer Satisfaction Ratings



The satisfaction rates of iPhone users are notorious, an industry best. That’s not surprising, considering Apple makes some of the best devices on Earth and that, for the most part, the competition can’t really measure up.

But while people are satisfied with their iPhones, iOS 6 and, in particular, its buggy, half-formed implementation of Maps has caused a dip in customer satisfaction. It’s not a massive drop, but it’s enough to show that the Maps debacle is tarnishing what is otherwise Apple’s best operating system.