Samsung nearly tops Apple in J.D. Power smartphone rankings

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Samsung
The exploding Note 7 didn't hurt Samsung's status.
Photo: Jim Merithew / Cult of Mac

The gap between Apple and Samsung is narrower than it has ever been, according to J.D. Power’s 2017 smartphone satisfaction rankings that have the iPhone-maker in the lead by just one point.

Apple took the number one spot with a total score of 840. Meanwhile Samsung somehow crept up to the second spot with 839 points, even though it had a disastrous last half of 2016 with the exploding Note 7 fiasco.

People love Apple’s doomed AirPort more than any other router

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Apple's routers are #1.
Apple's routers are #1.
Photo: Apple

Apple sure seems to be doing routers right. At least according to the more than 3,000 customers polled in J.D. Power’s 2016 Wireless Router Satisfaction Report.

Apple came out as the top-rated router manufacturer in Overall Satisfaction, which would be great news for the AirPort team — if Apple hadn’t just disbanded it.

Apple Music tops first JD Power music streaming rankings

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apple music app
Exclusives are keeping Apple Music subscribers loyal.
Photo: Ste Smith/Cult of Mac

The first ever J.D. Power music streaming satisfaction survey found that Apple Music is the most liked streaming service in the U.S.

Spotify didn’t even manage to crack the top 3 in the survey that polled over 4,000 subscribers to music streaming services to gauge how well each company performs when it comes to performance and reliability, ease of use, cost, content, communication and customer service.