IT - page 2

Is There A Reason Apple Only Provided Minor Additions In Remote Desktop’s Latest Update?

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Apple continues to update Apple Remote Desktop without issuing a major new feature-laden upgrade.
Apple continues to update Apple Remote Desktop without issuing a major new feature-laden upgrade.

Apple released a range of updates to the its Mac applications last week along with the release of Mountain Lion on Wednesday. Most of those updates were to integrate new Mountain Lion technologies and provide general compatibility with the new OS.

Among them were updates for  Apple Remote Desktop, Apple’s extremely powerful and flexible remote management solution for Mac systems. In addition to offering support for Mountain Lion, the update also added a couple new features focused around some of Apple’s latest hardware, but no major changes. In fact, one has to wonder why this amazing Mac IT solution has gotten so few updates over the past few years.

How To Deploy Mountain Lion In Business And Education The Right Way [Feature]

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Deploying Mountain Lion across dozens, hundreds, or even thousands of Mac can be easy and efficient if you do it the right way.
Deploying Mountain Lion across dozens, hundreds, or even thousands of Mac can be easy and efficient if you do it the right way.

Among Mountain Lion’s more than 200 new features are many that have distinct appeal for business users. AirPlay Mirroring, the ability to share items with colleagues, secure and unified messaging across Macs and iOS devices, one-step encryption of hard drives and flash drives, Reminders, Notification Center, VIP prioritization in Mail, and dictation are just handful of the Mountain Lion features that are poised to become great business and education tools.

With so many great features, IT departments big and small are likely to hear requests for Mountain Lion from employees, managers, educators, and even students. While Mountain Lion may be an easy and painless upgrade for consumers, any major OS upgrade poses challenges and concerns for technology professionals and Mountain Lion is no different. In this guide, we’ll show you how to prepare for Mountain Lion, test it for compatibility issues, and plan a successful roll out.

Managing iPhones And iPads? Don’t Forget Mobile App Management

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Mobile management is no longer about just device management. App management is now a crucial part of the equation as well.
Mobile management is no longer about just device management. App management is now a crucial part of the equation as well.

When Apple released iOS 4 two years ago, with a framework for device management built into the OS, the focus of IT departments and security specialists was to activate, configure, and lock down iPhones and iPad as well as other mobile devices. Mobile device management (MDM) was the big iOS-in-business buzz word for quite some time. Over the past several months, however, the discussion around mobile management has shifted significantly as a new concept has become the IT mantra for mobile devices.

That new concept is Mobile app management (MAM) and it has come to be seen as a critical part of supporting and securing mobile devices (including iPhones and iPads) in business. MAM has a different focus from mobile device management (MDM).

New Guide To Mountain Lion Server Confirms Apple Is Cutting Enterprise Tools And Features

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Mountain Lion Server guide confirms that Apple has cut many advanced tools and features from previous releases.
Advanced Admin Guide for Mountain Lion Server confirms Server Admin & Workgroup Manager aren't included.

Mountain Lion Server is the final chapter in Apple’s march from the enterprise data center – a march that started five years ago when Apple introduced a simplified management interface for small business as part of Leopard Server. The first sure sign that Apple had decided to tailor its server platform only for smaller organizations came with the cancellation of the Xserve.

To experienced OS X Server administrators, Lion Server looked like a patched together product that still had much of its former enterprise capabilities but with advanced administration tools that had been gutted like a fish. All of which pointed to Apple moving forward with its narrower focus and a simplified management app call simply Server.

As RIM Falters, iPhone/iPad Deployments Become Contingency Plans

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If RIM falters, iPhone/iPad pilot projects become the contingency plans.
If RIM falters, iPhone/iPad pilot projects become the contingency plans.

Enterprise customers form the backbone of RIM. Many of them are now preparing contingency plans in case the BlackBerry maker goes out of business or is bought by another technology company. Many enterprises first began thinking about contingency plans in the wake of RIM’s large-scale outages last year.

What those contingency plans look like varies. Some companies are soliciting advice from leaders in the mobile management like MobileIron. Some are revisiting their agreements with RIM. Others have already begun migrations away from the BlackBerry.

FileMaker Launches Developer Certification Program For FileMaker 12

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FileMaker delivers training resources, classes, and certification exam for FileMaker 12.
FileMaker delivers training resources, classes, and certification exam for FileMaker 12.

FileMaker has announced the availability of its FileMaker 12 Certification exam. As with other certifications for IT professionals, FileMaker’s certification illustrates to potential employers or consulting customers that you have the key skills to deliver a solid and complete solution using FileMaker Pro and related products like FileMaker Go for iPhone and iPad and FileMaker Server.

iOS/Mobile Development Among The Most Sought After IT Skills

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False versions of Xcode may have gotten into your apps; here's how to fix the problem.
According to Dice, mobile app development is the second most sought after IT skill set.
Photo: Apple

Dice’s monthly report of the IT job market continues to show that developers remain the most in-demand jobs. Fully half of the top ten jobs listed are for various kinds of developers with mobile app development ranking as the second most in-demand skill.

That’s not too surprising all things considered. As we noted this morning, a recent Symantec study notes that 59% of companies are actively working to create mobile versions of their internal line of business. That doesn’t even take into account customer-facing apps, which are more and more seen as a requirement.

Other in-demand development skills include Java, Microsoft .NET, web, and the rather generic software developer. Java stole the number one slot. With one exception, development skills make up the top five skill sets. The one non-developer position was related to data and network security.

Penn State MacAdmins Conference Videos Available – Great Mac/iOS Resource For IT Pros

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Penn State MacAdmins Conference 2012 videos are a goldmine for Mac IT Pros.
Penn State MacAdmins Conference 2012 videos are a goldmine for Mac IT Pros.

If you’re an IT professional charged with rolling out Macs and iOS devices to employees in your company or students in your school, the Penn State MacAdmins Group has a wealth of new resources for you.

The group puts on an excellent annual conference for Mac and  iOS administrators and IT professionals each year. The sessions cover just about everything you might need to know when it comes to developing a solid strategy for deploying and managing Macs and iOS devices in schools or business. Sessions are led by IT professionals with a solid background in Mac and iOS technologies. Real world experiences with the tools and processes involved are discussed along with tips, tricks, and advice.

If you weren’t able to attend the conference, however, you can view the sessions online.

83% Of People Would Try To Access Corporate Data On a Lost iPhone

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Symantec
Symantec "lost smartphone" simulation shows most people would try to access corporate data and apps on a lost device.

The bring your own device (BYOD) movement and the broader trend of increased mobile solutions are driving a very ambivalent dialog in most business, schools, and government agencies. On one hand, iPhones, iPads, and other mobile technologies are increasing user productivity and satisfaction (often while improving customer engagement). On the other hand, many devices contain sensitive data and are far from being truly secure.

A handful of studies released over the past few days highlight the often-schizophrenic nature of the discussions taking place in many workplaces – including on experiment that showed 83% of individuals finding a lost corporate smartphone would attempt to access corporate data on it.

Microsoft Makes Mountain Lion Server Very Attractive By Gouging Small Businesses With Windows Server 2012 Licensing

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Microsoft's small business server will go up against Mountain Lion Server at 10X the cost and with artificial limits on it.
Microsoft's small business server will go up against Mountain Lion Server at 10X the cost and with artificial limits on it.

Now that Microsoft has unveiled the pricing and licensing models for Windows Server 2012, it’s easy to see why Apple’s focus on the small business market has been a genius move. Apple has been positioning its server platform as a small business solution for a while and Mountain Lion Server is the premier example of this focus.

Mountain Lion Server provides all the core needs for a small or mid-size firm – file sharing, email and messaging, shared contacts and calendars, and collaborative tools – for both Mac and Windows users. It also provides Mac deployment and update services as well as Mac and iOS device management capabilities. All of that is insanely affordable at just $31.98 ($19.99 to buy Mountain Lion, if needed, and then $19.99 for Mountain Lion Server).

By contrast, Microsoft’s so-called streamlining licensing for Windows Server 2012 lists a Windows Server Essentials Edition, which is the new equivalent of Windows Small Business Server, as starting at $425 with serious limitations.

SeedCode Helps You Build Secure And Private Chat Into FileMaker Databases

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FMChat add chat/messaging features to FileMaker database.
FMChat add chat/messaging features to FileMaker database.

SeedCode has announced a new and very impressive template/add-on for FileMaker Pro 12 and FileMaker Go that let’s FileMaker developers build real-time instant message style chats into FileMaker database systems. The new template, dubbed FMChat is built entirely using FileMaker 12, which means that no additional backend system is needed to use it.

FMChat is particularly impressive in that it allows chat participants to interact with each other and with database content. It’s even designed with automation in mind. Chat sessions can be used to trigger scripts and automated actions. Potential actions appear as links in the chat transcript. The template can be used in a number of different ways but some examples include approving purchase orders, accepting event invitations, and closing help desk cases.

iPhones, iPads Make It Hard For Most Americans To “Switch Off” After Work

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Study shows iPhone and iPad users work well into their off hours, illustrating the need for Apple's Do Not Disturb feature in iOS 6
Study shows iPhone and iPad users work well into their off hours, illustrating the need for Apple's Do Not Disturb feature in iOS 6.

The iPhone and iPad have essentially created one more day’s worth of work for most Americans. That’s the big headline from a study by mobile security and management vendor Good Technology. The study, which involved 1,000 of Good’s customers, found that during off hours, the average American will put in seven hours worth of work each week, or, one extra workday.

Concerns about maintaining a healthy work/life balance are nothing new. The mobile devices that make knowledge workers more productive have the downside of creating a situation where most of us can be reached very easily whether we’re on the clock and in the office or we’re at home in bed. This always-connected lifestyle has even given rise to mental health issues like nomophobia – the fear of being without one’s phone.

The tendency to work well past the end of the workday is so prevalent that 80% of us do so on a regular basis.

Planning An iOS Business App? Take These Design Cues From Apple

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Even if an app is for inside your business, it needs to deliver an insanely great user experience
Even if an app is for inside your business, it needs to deliver an insanely great user experience.

Almost every major company has plans to develop a range of iOS apps (if they haven’t created some already). In fact, one of the reasons that enterprise app stores are becoming as popular as they are in business is that they fulfill two critical needs. One of those is to easily distribute internal apps to staff members. (The other is to point users to suggested or required apps from Apple’s App Store.)

One thing that every company developing an internal app needs to keep in mind is that users are becoming more tech savvy and comfortable selecting and using iOS apps. That can be a good thing for the whole enterprise app store concept. It let’s users choose and manage their selection of apps on their own without help from IT.

It also means that most iOS users are sophisticated enough to know when an app is poorly designed. That places an extra burden on anyone developing iOS apps, particularly if there are equivalent public apps that users can install as partial or complete replacements for a poorly built internal app.

Why BYOD Is A Disaster Waiting To Happen For Schools

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BYOD in K-12 schools presents massive challenges to IT staff, administrators, and teachers
BYOD in K-12 schools presents massive challenges to IT staff, administrators, and teachers

Apple firmly positioned the iPad as an education solution during its education even in New York five months ago. Even before that, many schools and districts had begun pilot programs of full on iPad deployments. The iPad provides many opportunities in education as well as some challenges.

One of those challenges is cost. That’s not a surprise, considering the number of iPads required in order to give one to each student in a district. The San Diego school district, for example, recently spending $15 million as part of its massive iPad plan that includes nearly 26,000 devices.

Given the cost of such deployments and the attention that BYOD programs have gotten in both the tech and mainstream media over the past year or so, it was only a matter of time before someone in the education technology sector began to talk up the idea of BYOD in education as a way to cut the costs associated with such deployments.

Mountain Lion Server Preview – It’s All About Small Business [Feature]

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Server app is Apple's current approach to OS Server Installs
Server app is now Apple's primary OS X Server interface

Apple’s 2007 launch of Leopard Server was the beginning of a new business strategy for the company. Leopard Server included a number of new features – shared calendaring with iCal Server, Apple’s wiki-based collaborative tools, and streamlined Podcast creation and hosting through Podcast Producer were some of the highlights. The biggest new feature, however, was the introduction of a simplified setup assistant and Server Preferences – a utility designed to look and feel similar to System Preferences that enabled easy management of key server features for smaller organizations with limited technical knowledge or resources.

Fast forward nearly five years to today and you can see the focus that Apple introduced in Leopard Server has become the core of Mountain Lion Server. You can also see that many features that used to be OS X Server staples are gone (or at least are being handed their hats and coats). What remains is a very inexpensive but still relatively powerful server OS with a focus on easy setup and management as well as collaboration.

What IT Pros Want From An iTunes Revamp

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If Apple is planning a major iTunes update, IT pros have a few things on their iTunes/iOS wish list
If Apple is planning a major iTunes update, IT pros have a few things on their iTunes/iOS wish list

Various reports indicate that Apple is working on a major overhaul of iTunes that it plans to launch later this year. Those reports indicate that the update will be focused on consumer-oriented features like improved app/content discovery, music and media sharing, and greater iCloud integration. There’s also the possibility that Apple might split out some iTunes features into separate apps much like the company has done in iOS – the most recent example being the Podcasts app that it launched earlier this week.

Splitting iTunes into discrete parts is an attractive prospect, particularly for businesses and IT professionals. iTunes has become a bloated hodgepodge of functionality over the years. As a result, IT departments typically face a conundrum about whether to support or even allow employees with iOS devices to use iTunes on workplace computers.

In The Race For iOS Support & BYOD, IT Is Leaving Critical Vulnerabilities Unpatched

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Is the focus on iOS and other mobile devices becoming too big of a priority for IT?
Is the focus on iOS and other mobile devices becoming too big of a priority for IT?

BYOD and ever-increasing mobility are business trends that are forcing many organizations to take a fresh look at security. The idea of employees connecting from home, coffee shops, and even planes has led to an overall increasing awareness of the need to secure remote connections. At the same time, business data residing on the iPhones, iPads, and other mobile devices of those employees is causing the IT industry to take a fresh look at mobile device security.

That is, of course, a good thing. With the focus on mobile security, however, many IT organizations are letting the security and overall design of their core networks to become outdated – and exposing their companies to incredible risks in the process.

Mountain Lion’s New Security Update Feature – Good For Users, A Potential Headache for IT

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Will Mountain Lion's new security system be a hit or a miss for schools and businesses?
Will Mountain Lion's new security system be a hit or a miss for schools and businesses?

Following the Flashback malware scare this spring, Apple is stepping up its focus on security and malware protection in Mountain Lion. The release notes for the latest Mountain Lion developer preview include references to a “new Mountain Lion Security Updates system” that checks for security updates on a daily basis, uses a more secure connection when communicating with Apple’s update servers, and can install required updates automatically when a Mac is restarted.

Based on the release notes for the system, Apple is making the security update process automatic and has designed it to  runs as a system process rather than a user task. Presumably that means it will function without a user logged in or while non-admin users are logged in. All in all, that’s similar to Microsoft’s Windows update feature and a good thing for users.

That doesn’t mean that this setup will be great fit for businesses, schools, and other organizations with large Mac populations.

How The iPad & Microsoft Surface Expose IT’s Dirtiest Secret [Feature]

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Arguing the iPad can't access legacy IT systems often means IT is ignoring much bigger problems
Arguing the iPad can't access legacy IT systems often means IT is ignoring much bigger problems

Plenty of people have offered their thoughts and opinions about Microsoft’s Surface devices after the company unveiled the two tablets earlier this week. One particular thread of conversation has been what Surface means for the iPad in businesses and enterprises. One piece that stood out to me was Justin Watt’s blog post Goliath Wants David’s Market.

Watt offers an interesting and well written argument that Surface may find success in many companies because they are still using legacy applications and processes – some of which may have originated long before Windows XP and OS X and have been patched countless times to over the years or decades to continue functioning. His core argument is  that many iPad users access these tools using virtual desktop solutions like Citrix Receiver. As a result, at least for some tasks, the iPad functions as a Windows tablet. That could give Surface and other Windows tablets an edge over the iPad if they can directly deal with the legacy code involved or deliver the same virtual desktop experience.

The truth, however, is that many companies are chugging along on legacy solutions that were never designed to work with devices like the iPad. In fact, some widely used legacy systems have roots that weren’t even designed to work with Windows! In many companies, IT has been able to keep the age and state of those systems under wraps. But the iPad, and now the iPad versus Surface discussion, is now pushing that dirty little secret into the light of day.

Gen-Y Workers’ Attitudes On BYOD Pose Big Security Concerns For IT

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Millennial workers view BYOD as a right and device security as their personal responsibility
Millennial workers view BYOD as a right and device security as their personal responsibility

Enterprise security vendor Fortinet decided that the best way to understand members of the millennial generation (or Gen-Y) and their potential impact on IT and security policies was to ask them directly for their views on technology in the workplace. What Fortinet learned will probably keep CIOs and IT leaders up at night.

Most millenials view BYOD programs and the ability to choose the technology they use for work as a right rather than a privilege and have few qualms about outright ignoring policies that restrict that right – even in situations where they know that important data breaches could be the result.

Most worrying for IT leaders, however, is that most young workers feel that device and data security is their personal responsibility even when sensitive business data is stored on or accessed from their personal iPhone, iPad, or other device.

CompTIA Tries Its Hand At IT Apprenticeships

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CompTIA looks to make IT apprenticeships a viable training model for U.S. businesses
CompTIA looks to make IT apprenticeships a viable training model for U.S. businesses

 

Earlier this year, we profiled the Mac IT apprenticeship program offered by London-based consulting and training group Amsys. IT apprenticeships offer technology training based around various common IT certifications and real-world IT experience. Apprentices are paid for their time and typically receive career placement services at the end of the apprenticeship.

Applying the apprenticeship model to the IT industry is relatively common in Europe, but rare in America. A new pilot program designed by IT training and certification powerhouse CompTIA aims to change that and bring the IT apprenticeship concept to the U.S. in a big way.

Microsoft’s Surface Makes Windows RT Strategy Even More Confusing

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Surface shakes up Windows RT and Windows 8 strategies, but not in a good way
Surface shakes up Windows RT and Windows 8 strategies, but not in a good way.

Microsoft’s announcement of its new Surface tablets got the entire tech industry’s attention yesterday. The announcement was big on drama but not so big on details. Despite showing off the new Surface devices and using them to build hype for Windows RT and Windows 8, Microsoft left out some key points of information like pricing and a clear understanding of how the devices will fit into mobile tech market.

The announcement also left many technology pros scratching their heads in confusion about Microsoft’s decision to own the entire computing process in the way that Apple does – from hardware to OS, to the app market. Another head scratcher, particularly for CIOs and IT leaders, is how or where Surface devices will fit into businesses.

Mobilisafe Detects And Protects Against iPhone/iPad Security Risks

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Mobilisafe brings network security and threat assessment to mobile devices and BYOD programs
Mobilisafe brings network security threat assessment to mobile devices and BYOD programs

We first looked at Mobilisafe a couple of months ago when the company’s signature mobile management suite was still in private beta. The company, which was started by former T-Mobile Android engineers, seeks to offer broad mobile device and data security without requiring the types on-device agents or profiles used by most mobile device and application management suites.

Mobilisafe executives describe their product as a mobile risk management solution rather than as a device or application management tool. The distinction being that Mobilisafe helps IT departments identify specific threats that can then be mitigated rather than simply locking specific apps and restricting access to on-device features like blocking an iPhone user’s ability to snap photos and upload them to iCloud.

New Mobile Management Decisions Help Companies Reconsider IT Strategies

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Choosing a mobile management vendor can open doors to rethinking IT strategies and goals
Choosing a mobile management vendor can open doors to rethinking IT strategies and goals

We’ve profiled a range of companies and products during our Mobile Management Month event. One of the things that seems to stand out to some readers is the number of companies that offer mobile management as part of a larger set of enterprise and IT solutions. Integrated solutions are nothing new to IT. The cultural shift of mobile devices and BYOD programs, however, have many organizations wondering whether to go with an integrated  or branch out into new territory and use a range of deployment, management, and monitoring tools for desktop systems as well as mobile devices like the iPhone and iPad.

FileWave Offers Mac, PC, and iOS Application Management [Mobile Management Month]

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FileWave offers desktop and iOS system and application management
FileWave offers desktop and iOS device application management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

FileWave is a new entrant into the mobile management space but a longtime player in many business and enterprise environments. FileWave offer multi-platform file and application deployment and licensing management for all desktop systems across an organization. The company has a very impressive track record for both IT-managed and self-service provisioning and deployment that has made it a solid enterprise solution for companies with Macs, Windows PCs, and Linux desktops. More recently, the company has begun offering iOS device management functionality. For Apple-oriented businesses, the combination of desktop and mobile device application management makes FileWave a choice well worth considering.