iPhone X owners hit by ‘Green Line of Death’

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iPhone X
Should we call it GreenGate?
Photo: Nate Heagy/Twitter

Apple may have a bit of a screen problem with the iPhone X.

It wouldn’t be an iPhone launch without some sort of “Gate” plaguing devices. Even though iPhone X has only been out for a week, it looks like the “Green Line of Death” is set to be this year’s overblown disaster.

iPhone X repair prices will make your wallet cry

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The iPhone X is water-resistant. Just don't drop it. iPhone X repair costs might drown you in debt.
The iPhone X is water-resistant. Just don't drop it.
Image: Apple

If you are among the millions of Apple fans that just preordered the new iPhone X, here’s one piece of advice: Whatever you do, don’t break it.

Apple updated its webpage for the pricing on out-of-warranty repairs, and the iPhone X shatters the record when it comes to screen repairs and other damage.

Today in Apple history: Apple reinvents the computer store

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Screen Shot 2017-05-12 at 11.30.18
Steve Jobs gives us a sneak peak at the first Apple store prior to its opening.
Photo: Apple

May15 May 15, 2001: Steve Jobs flips the script on the dreadful experience of computer shopping, unveiling an ambitious plan to open 25 innovative Apple stores across the United States.

The first two Apple stores, located at Tysons Corner in McLean, Virginia, and the Glendale Galleria in Glendale, California, are set to open later that week. But this is about much more than just a couple of retail outlets. It’s a radical reinvention of tech retail that will change the way computers get sold.

Tekserve’s Apple artifacts wind up in Ukrainian museum

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MacPaw Apple museum

Photo: MacPaw

When legendary Mac repair shop Tekserve closed its doors last summer in New York City, Apple fans of a certain age experienced two deaths.

They bade goodbye to the original Genius Bar, technicians that had been servicing their devices for nearly 30 years. Those fans would also never again stare at Tekserve’s impressive Apple computer artifact collection, which was quickly auctioned off to an unknown bidder for $47,000.

The collection returned to a museum display today, more than 4,600 miles away in the Ukraine. Its new home is at the headquarters of software developer MacPaw.

Apple extends service for buggy Smart Keyboards

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You can thank Microsoft for this... apparently.
You can thank Microsoft for this... apparently.
Photo: Apple

Apple says it will service “functional issues” on Smart Keyboards for the iPad Pro for up to three years, according to internal memos sent to Apple stores and service providers recently.

The company, in the memo sent last week, acknowledged that some Smart Keyboard owners experienced stuck or unresponsive keys as well as non-working Smart Connectors. Apple says it will fix any qualifying keyboards free of charge within three years of the date of purchase. The company will also give a refund to any customer who already paid for service on a Smart Keyboard.

Apple tops tech support rankings for third year in a row

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The Genius Bar is one of the best things about buying a Mac.
The Genius Bar is one of the best things about buying a Mac.
Photo: Apple

If you want to get the absolute best tech support for your laptop, pay the Apple tax and get a Mac.

In the latest annual Tech Support Showdown rankings, Laptop Magazine has awarded Apple the number one spot for the third straight year. Apple beat out nine other companies, but it’s starting to get some serious competition from companies like Acer that are focusing more on online service.

Apple must pay $2 million to employees it screwed over

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Apple_Store_Union_Square_Apple_icon - 1

Photo: Milo Kahney/Cult of Mac

Apple’s former retail employees have come away victorious in their long legal battle against Apple in California.

A jury has ordered Apple to pay $2 million, after the iPhone-maker has found to have illegally denied retail staff meal and rest breaks and took weeks or months to give departing employees their last checks.