The Federal Trade Commission warned companies today not to tell customers that using independent repair facilities invalidates the warranties on their phones, video game consoles, or cars. Doing so is a violation of U.S. law.
It’s not clear if Apple was singled out by the watchdog agency. But it could have been.
In a somewhat ironic move, the U.S. government has entered into an ebook deal with Apple that will see a range of government reports, documents, and ebooks published in Apple’s iBookstore. The partnership, which was announced earlier this week, coincides with the Department of Justice’s latest legal filings in its anti-trust suit against Apple.
The deal with the Government Printing Office (GPO) will make a wide swath of documents and ebooks available through the iBookstore. While some government documents are available for free, a number of documents and full-length ebooks are not.
The U.S. federal government may not be where you’d expect to see mobile innovation or find good app development suggestions. While there’s still a public sector bureaucracy in government, a number of government agencies are beginning to develop new ways to connect with citizens and invest in mobile technologies for internal use.
Granted, most agencies are doing so because of requirements under the Obama administration’s 21st Century Digital Government Strategy. One of which is that every federal agency must make two high-value, customer-facing services available via mobile devices over the next year. Still, the innovation is happening and the agencies that have already taken up the challenge are good models for agencies that have yet to do so.
They’re also good sources of advice for any organization that is beginning to develop an iOS or mobile app strategy.