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Apple released a range of updates to the its Mac applications last week along with the release of Mountain Lion on Wednesday. Most of those updates were to integrate new Mountain Lion technologies and provide general compatibility with the new OS.

Among them were updates for  Apple Remote Desktop, Apple’s extremely powerful and flexible remote management solution for Mac systems. In addition to offering support for Mountain Lion, the update also added a couple new features focused around some of Apple’s latest hardware, but no major changes. In fact, one has to wonder why this amazing Mac IT solution has gotten so few updates over the past few years.

In addition to launching Mountain Lion Server last week, Apple rather quietly released a Mountain Lion Server version of Workgroup Manager – the traditional Mac management tool included in previous releases of OS X Server. The move was unexpected after Apple released the Advanced Administration guide for Mountain Lion Server, which implied that administrators would need to begin an almost-immediate shift to Mountain Lion Server’s Profile Manager.

The move is good news for many organizations that have an existing investment in OS X Server and Mac clients. Although Mountain Lion Server’s Profile Manager is arguably a more modern and enterprise-friendly solution, it only supports Macs running Lion and Mountain Lion. Any schools or businesses with clients still on Leopard or Snow Leopard would be out of luck if Profile Manager were the only available option.

Mountain Lion includes over 200 new features. Some of them are dramatic and hard to miss while others are minor conveniences that don’t stand out immediately. Many of those big and small new features and improvements have a lot of appeal for business users.

Here’s a list of the many new features in Mountain Lion that can help professionals in almost any industry work smarter, more efficiently, and more effectively.

Many Mountain Lion apps will function normally under Mountain Lion, but many won’t. Of particuar concern are the various utilities that help keep Mac systems secure, scan for viruses and malware, integrate with enterprise systems in businesses and schools, and dianose and repair problems.

These tools often require much deeper integration with OS X than other apps. That means that developers need to ensure they function as intended and don’t damage any documents, files, OS X system components, or other apps. That can sometimes delay releases of key utilities.

Here’s a list of Mac utilities and enterprise tools that have confirmed Mountain Lion Compatibility

In addition to Mountain Lion, Apple today launched the latest generation of its OS X Server platform known as Mountain Lion Server. The release includes several new features that will appeal to small business and larger enterprises alike.

Like Mountain Lion, Mountain Lion Server is available from the Mac App Store. The  $19.99 price tag is a huge bargain given Mountain Lion Server’s feature set.

The release functions as an add-on to Mountain Lion in the same way that Lion did last summer. That means that you will need have Mountain Lion installed before you can purchase and download Mountain Lion Server.

Among Mountain Lion’s more than 200 new features are many that have distinct appeal for business users. AirPlay Mirroring, the ability to share items with colleagues, secure and unified messaging across Macs and iOS devices, one-step encryption of hard drives and flash drives, Reminders, Notification Center, VIP prioritization in Mail, and dictation are just handful of the Mountain Lion features that are poised to become great business and education tools.

With so many great features, IT departments big and small are likely to hear requests for Mountain Lion from employees, managers, educators, and even students. While Mountain Lion may be an easy and painless upgrade for consumers, any major OS upgrade poses challenges and concerns for technology professionals and Mountain Lion is no different. In this guide, we’ll show you how to prepare for Mountain Lion, test it for compatibility issues, and plan a successful roll out.

Colligo Networks today announced a major revision of its award-winning line of iOS SharePoint clients. SharePoint has become an indispensible tool for many businesses. Having access to SharePoint resources on the iPad has become equally crucial to many mobile professionals.

Colligo Briefcase is designed to provide secure access to SharePoint sites, documents, and resources. The apps in the Colligo Briefcase lineup include core features like the ability capture, view, edit, and share files and list items. They also provide a range of ways to view SharePoint content, support for editing content in other iOS apps, and the ability to print to AirPrint-enabled printers.

Do bring your own device (BYOD) programs that allow or encourage users to bring their personal iPhones, iPads, and other devices into the workplace reduce costs or do they drive costs up because of the need for mobile management, training, and technical support?

That fundamental question has been the source of a lot of debate, numerous studies, and a lot of sleepless nights for CIOs and IT managers.

The truth is that this is a question that’s difficult, if not impossible, to answer definitively. There are many variables involved in developing and implementing a BYOD policy or program.

When Apple released iOS 4 two years ago, with a framework for device management built into the OS, the focus of IT departments and security specialists was to activate, configure, and lock down iPhones and iPad as well as other mobile devices. Mobile device management (MDM) was the big iOS-in-business buzz word for quite some time. Over the past several months, however, the discussion around mobile management has shifted significantly as a new concept has become the IT mantra for mobile devices.

That new concept is Mobile app management (MAM) and it has come to be seen as a critical part of supporting and securing mobile devices (including iPhones and iPads) in business. MAM has a different focus from mobile device management (MDM).

In putting together the various features of Mountain Lion, Apple may end up encouraging business and enterprise customers to actually make their Macs less secure instead of ratcheting up security as some key Mountain Lion capabilities are intended to do.

There are a handful of technologies involved, but they center around iCloud and Apple’s requirement that apps sold in the Mac App Store support Apple’s application sandboxing technique.

Bring your own device (BYOD) programs that allow employees to use their personal iPhones, iPads, Android devices, or other mobile technologies in the office are becoming more mainstream. While there are many advantages to allowing or actively encouraging employee-owned devices in the workplace, reducing costs isn’t one of them for most companies despite the fact that cost reduction is one of the most common goals for a BYOD program.

In fact, companies are more likely to see costs increase after adding BYOD as an option for employees. That’s a common perception that is being proved accurate by a new study that looks at home companies are handling BYOD, the cost savings or increases associated with BYOD, and the mobile platforms supported by BYOD programs.

There’s a growing consensus among IT leaders that organizations need a contingency plan in the event that RIM experiences a sudden and unexpected meltdown. That concern is so strong that 70% of IT managers are planning to replace RIM’s BlackBerry management tools with third-party options over the next one to two years – a move that could ease the transition away from BlackBerry devices to iPhones, iPads, and other mobile technologies.

Seeking to capitalize on that concern, mobile management powerhouse MobileIron announced yesterday that it is opening its training and certification services to any IT professionals that are administrators of RIM’s BlackBerry Enterprise Server (BES).

MobileIron, which we profiled during our Mobile Management Month series, offers one of the most full-featured mobile management solutions on the market, and is the only company to offer training and certification centered specifically around mobile management technologies. Until now, however, the company’s MobileIron University training service was available only of MobileIron customers and partners.

Apple is expected to launch Mountain Lion next week. At the same time, the company will be launching Mountain Lion Server. The new edition of Apple’s server platform is revolutionary in a lot of ways, not the least of which is its $19.99 price tag.

Mountain Lion Server includes the basic server functionality that you’d expect from a product intended for the small to mid-size business (SMB) market. That means features like file sharing, network printing, client backups, website hosting, VPN, email services, centralized contacts for an organization, and shared calendaring. All of that is important and Mountain Lion Server seems destined to make those services easy to set up and manage.

In addition to those basic capabilities, however, Mountain Lion Server comes with some pretty incredible functionality for businesses or workgroups of any size or type. Here are ten of the big money features that are easy to overlook.

While most CIOs and IT leaders are taking steps to reduce their reliance on RIM’s BlackBerry Enterprise Server (BES), some major BlackBerry business customers are ready to abandon RIM’s services and its BlackBerry smartphones in one fell swoop. The latest company to announce such a migration is the Australian airline Qantas.

The company told the Australian (registration required) that it had made the decision to trade its 1,300 BlackBerry devices and related service packages for iPhones. The move, which Qantas expects will deliver significant cost savings, follows a company-wide survey in which a “large majority” of employees said that they’d prefer iPhones.

Like other companies and organizations that have announced similar transitions this year, Qantas chief information officer Paul Jones pointed to the iPhone’s ease of use and popularity as reasons for selecting the iPhone.

Email and messaging continue to be core business requirements for mobile professionals. Business messaging can also present a mobile security challenges. Ensuring communications sent over a carrier network or Wi-Fi are secure and only read by intended recipients is sensible for any company. In certain industries, secure messaging is required by law or regulation.

There are a range of ways to ensure secure messaging. One of which is TigerText, a multi-platform solution for secure messaging that meets industry-specific security and privacy require like HIPAA in the healthcare industry or SOX compliance in business/finance. TigerText offers more than just secure texting, however. The platform also includes group messaging and the ability to recall messages after they’ve been sent.

As of today, it also include Dropbox integration. That allows users to not only exchange messages securely, but also to share files securely with some attractive business and security features.

You’d think after recent events that RIM executives might have learned not to make public comments that fall somewhere between the categories of misleading and delusional. After all, as the New York Times recently reported, RIM’s new CEO could face litigation for misrepresenting the state of the company to its shareholders. Apparently even that lesson and the fact that half of CIOs and IT managers plan to migrate away from RIM’s BlackBerry Enterprise Server (BES) over the next year isn’t enough to prevent RIM from sticking its foot in its mouth.

The latest drama surrounds a report that developers are quickly losing interest and/or confidence in developing apps for the current BlackBerry OS or its BlackBerry 10 successor. Alec Saunders, RIM’s vice president of developer relations – who’s rarely tactful when giving his opinion – took to RIM’s developer blog on Friday to defend the company.

RIM’s trouble seem to be mounting exponentially these days. There’s been a lot of discussion in the tech media about companies significantly invested in BlackBerry devices and services drawing up contingency plans in case of a prolonged outage or service disruption should RIM go belly up or get bought out by another company. The situation for RIM is going to get even worse over the next few months as many companies put some pieces of those plans into action.

According to a survey conducted this week by finance-oriented research firm ThinkEquity, 50% of IT managers have decided to replace RIM’s BlackBerry Enterprise Server (BES) systems within the coming year. 70% plan to do so within the next two years.

Apple has released two documents about Mountain Lion Server ahead of this month’s Mountain Lion (and Mountain Lion Server) launch. The first, a 25 page product guide, offered a some insights into the changes and new features that Apple wants to highlight for customers. The second is Apple’s Advanced Administration guide, an in-depth document that would be nearly 400 pages is it were printed or packaged as a PDF. This guide is the full documentation for Mountain Lion Server and it offers a lot of information about all the changes that Apple has made since Lion Server shipped last summer.

On the surface, these two guides are enough to make longtime OS X Server administrators nervous at Apple’s removal of the advanced admin tools and features that have been in nearly every previous OS X Server release. It’s very easy to look at the contents of the Advanced Administration guide and assume Apple is completing the consumerization of its server platform.

Digging a bit deeper, however, reveals that Apple may actually have a winning strategy in the way that it continues to integrate iOS and Mac management into a single workflow and that not all of the capabilities from previous iterations of OS X Server have been scrapped.

Our iPhones and iPads, which enable us to work and be on call virtually anywhere at any time, will lead to more than half of us working while on vacation. That’s the result of a new study that looked at how technology impacts the work/life balance. iOS devices are common players in the bring your own device (BYOD) era. As BYOD programs lead many of us to use our personal iOS devices and other mobile technology for work-related tasks, they also encourage an “always on” attitude from employers and employees alike.

The study, commissioned by enterprise remote access vendor TeamViewer, shows that just over half (52%) of professionals expect to work while on vacation in one capacity or another.

It also comes on the heels of a similar study that we reported last week. That study showed that always-connected devices like the iPhone and iPad lead most of us to work well past the end of the business day. A practice so common, in fact, that many of us will work an extra seven hours outside of normal business hours and outside of the office each week.

Mountain Lion Server is the final chapter in Apple’s march from the enterprise data center – a march that started five years ago when Apple introduced a simplified management interface for small business as part of Leopard Server. The first sure sign that Apple had decided to tailor its server platform only for smaller organizations came with the cancellation of the Xserve.

To experienced OS X Server administrators, Lion Server looked like a patched together product that still had much of its former enterprise capabilities but with advanced administration tools that had been gutted like a fish. All of which pointed to Apple moving forward with its narrower focus and a simplified management app call simply Server.

One of the things that can frustrate mobile users when using an iPhone or iPad for work is needing to repeatedly enter passcodes other user account credentials like a user name and password. Often because of a mobile device’s size and virtual keyboard, this process can seem more onerous than it does while using a Mac or PC in the office.

A growing number of apps and mobile management tools are becoming available that make it relatively easy to safely store business data in an encrypted and secure container on an iPhone or iPad. Realizing that security requires verifying a user’s identity when accessing specific apps or content after the device has been unlocked. Advantages to this include significant increases in mobile data security and the ability to wipe just the business data off of a device if it is lost or stolen.

The downside is the need for mobile users to repeatedly enter credentials – a downside that one mobile developer is helping iOS users sidestep

One of the unique traits around iOS devices used in business and enterprise environments is that users have much higher expectations for mobile tools and processes than they do for traditional PC applications, processes, and user experiences. That’s true whether the device is employee-owned or provided by an employer.

It’s easy to see why most iPhone and iPad users have these higher standards. With iOS, Apple has created a platform that is app-driven and offers an incredible selection of apps to users. Apple, and many iOS developers, have done an amazing job of getting rid of anything that stands between the iOS user and the experience of content that they are watching, reading, or creating. That delivers an immersive experience that is unlike the vast majority business or productivity tools loaded on workplace PCs.

Bring your own device (BYOD) programs that let employees use their personal iPhones, iPads, and other devices for work purposes are becoming increasingly common. No one doubts that there are advantages to these programs in terms of employee productivity and satisfaction. That said, whether they actually save businesses money or incur outrageous new costs has been a matter of debate in the business and IT circles.

Based on a survey conducted by Osterman Research, such programs do have significant costs associated with them. On average, the study indicates that they will raise IT expenses by 48% between 2011 and 2013. Those costs, while real, may not always be easily seen or quantified in many companies.

Enterprise customers form the backbone of RIM. Many of them are now preparing contingency plans in case the BlackBerry maker goes out of business or is bought by another technology company. Many enterprises first began thinking about contingency plans in the wake of RIM’s large-scale outages last year.

What those contingency plans look like varies. Some companies are soliciting advice from leaders in the mobile management like MobileIron. Some are revisiting their agreements with RIM. Others have already begun migrations away from the BlackBerry.

FileMaker has announced the availability of its FileMaker 12 Certification exam. As with other certifications for IT professionals, FileMaker’s certification illustrates to potential employers or consulting customers that you have the key skills to deliver a solid and complete solution using FileMaker Pro and related products like FileMaker Go for iPhone and iPad and FileMaker Server.