Significant changes to Facebook’s News Feed algorithm mean you might not be seeing as much news as usual. Facebook started prioritizing posts from friends over posts from pages and publications.
While this might be a welcome move for everyone who uses Facebook to stay connected with friends and family, not everyone uses the social network with the same goal in mind. I’m sure a certain number of people still prefer using Facebook simply to keep in the news loop or interact with communities/brands who are not “friends.”
Would you rather use Facebook to keep yourself updated on all things, say, Apple? If yes, here’s how you can make sure to see stories from Cult of Mac at the top of your Facebook News Feed.
Update:We’re back! We were finally able to get hold of someone at Facebook and get our Facebook page back. Many thanks to everyone who tried to help and offered support. We contacted someone at Facebook through a reader in Chicago, who happens to work for a big newspaper. He had a contact in Facebook’s media team and called her up. Within minutes I received an email asking for details, and two minutes after that it was fixed. In fact, it was shocking how quickly the situation was reversed, given that we’d been wrestling with it for almost 24 hours — many thanks to the Facebook insider who fixed the problem for us. However, my thesis still holds — Facebook is a locked vault. If you don’t know someone who knows someone who works there, you’re SOL. Oh, and no word on what happened. I asked them, but no reply as yet.
Much to our horror, Cult of Mac’s Facebook page got hacked Monday and turned into a spam site. The hackers have locked us out and we’re finding it impossible to regain control.
We’re trying desperately to contact Facebook, but the company offers no customer support whatsoever. There are no online submission forms, no support email addresses, and the phone automatically hangs up on you if you call. It’s impossible to raise a human being over there.
It would be laughable if it weren’t so serious. But during this ongoing nightmare, I’ve discovered something important about Facebook and the kind of tech companies it represents.