consumerization of IT - page 4

Protect Yourself When Using Cloud Services & Personal Tech In The Office

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clouds_320
Personal clouds can cause professional headaches in the workplace

One of the challenges that the BYOD and consumerization trends are creating for IT departments is employee use of public and/or personal cloud services. We’ve covered some of the big challenges this presents in terms of data security and ownership as well as the potential business continuity problems stemming from multiple versions of documents stored across different cloud services by multiple employees.

IT concerns may be more common and well-known, but there are cloud-related issues that employees need to consider as well – particularly if they use a work email address to register for a service, access a service from work, or use a service to store or transfer work-related files.

Roambi Makes Packaging Information As Interactive iOS Apps Easy

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Roambi makes package data as interactive reports and iOS apps ease
Roambi packages your personal or business information as easy-to-use interactive reports

As technology and always-connected devices become more pervasive in our daily lives, companies, think-tanks, government agencies, non-profits, and other organizations have access tremendous new pools of information about virtually anything on the planet. The challenge of such a “big data” world is how to aggregate that information, analyse it, make substantive conclusions, and then package in a useful form.

Making sense of data and communicating the results in a concise and effective manner is such a big challenge that many organizations will pay research firms and think-tanks to analyse and package data form them – often as static snapshots  with pages of text and charts and accompanying PowerPoint files.

The ability to access real-time data in a useful way is one of the things that makes MeLLmo’s iPad app Roambi a great business intelligence tool. Today, however, the company announced that it’s taking Roambi a step further and allowing companies to turn the Roambi’s dynamic and interactive data dashboards into full-fledged iOS apps in their own right and market them in the App Store.

FileWave Offers Mac, PC, and iOS Application Management [Mobile Management Month]

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FileWave offers desktop and iOS system and application management
FileWave offers desktop and iOS device application management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

FileWave is a new entrant into the mobile management space but a longtime player in many business and enterprise environments. FileWave offer multi-platform file and application deployment and licensing management for all desktop systems across an organization. The company has a very impressive track record for both IT-managed and self-service provisioning and deployment that has made it a solid enterprise solution for companies with Macs, Windows PCs, and Linux desktops. More recently, the company has begun offering iOS device management functionality. For Apple-oriented businesses, the combination of desktop and mobile device application management makes FileWave a choice well worth considering.

iPhone/iPad-toting CEOs & Executives Most Likely To Ignore Security Rules

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Executives and senior managers are the most likely to ignore security guidelines
Executives and senior managers are the most likely to ignore security guidelines

The biggest challenge for many business when dealing with the consumerization of IT and BYOD trends is often cultural. IT needs to cede control of devices, app choices, and where/when employees and executives actually interact with corporate data. That’s a cultural shift for IT. There’s an equal cultural shift that needs to happen when it comes to users and executives who must take at least partial responsibility for keeping their iPhones, iPads, or other devices secure along with the business data on them.

This requires user education and solid communication between users and IT. To be truly effective, security policies need to be endorsed by senior management and adoption and understanding of them needs to follow from the top down through the organization.

Unfortunately, that isn’t what’s happening in many businesses. In fact, the people most likely to ignore or violate such policies are C-level executives, members of the board of directors, and even IT.

9 Reasons To Manage iPhones & iPads From The Cloud

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Cloud management can be a great option
Cloud management can be a great option

Over the course of May, we’ve highlighted a number of different mobile management companies in our Mobile Management Month series. Profiling these companies made me realize how much the mobile management market has expanded to include cloud or SaaS options in addition to on-premise servers installed inside a company’s network.

That’s hardly surprising really – after all cloud models are being applied to almost every type of business computing need.

There are several significant and  attractive advantages to using a cloud service as your approach to mobile management, particularly for small businesses.

Box Ups The Ante For Business And iOS Cloud Storage

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Box continues to lead the way in mobile and cloud options for business
Box continues to lead the way in mobile and cloud options for business

Over the past several months, Box has reinvented itself. The company went from being a pretty basic cloud storage solution to true enterprise solution and a hub for storing, viewing, and editing all manner of documents on an iPad or other mobile device. Box’s journey continued this week as the company launched a series of new features for business and enterprise customers.

Absolute Manage Offers Integrated Mobile & Desktop Management And Deployment [Mobile Management Month]

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Absolute Manage can be a single source option for mobile, desktop, and IT management
Absolute Manage can be a single source option for mobile, desktop, and IT management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Absolute Manage MDM provides all the major mobile management capabilities. In addition device and app management, Absolute Manage MDM offers a secure on-device file store option called AbsoluteSafe that can be used to deliver files directly to user devices. AbsoluteSafe includes the ability to automate access to files by policies or schedule in addition to on-demand file deployment, removal, or access rights adjustments. The suite integrates with the company’s Absolute desktop client management (Mac and Windows) and deployment suite, together they can provide complete IT and lifecycle management features mobile devices, Macs, PCs, and software.

Who’s Really Winning The Device Wars: Android Or iOS? [Sponsored Post]

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solarwinds

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

This post is brought to you by SolarWinds, an IT software management company with more than 93,000 customers worldwide – from Fortune 500 enterprises to small businesses. Click here to download a free 30-Day Trial of Mobile Admin from SolarWinds. Author: Denny LeCompte Coauthor: Stephanie Mitchell.

Which smartphone or tablet are you bringing to work?

With the constant stream of news emerging in the Apple versus Android battle, we think it’s time to look at which devices the IT pros are choosing, and how recent trends are affecting what devices are brought into work.

Tarmac Is iOS Management Tailored For Small Business [Mobile Management Month]

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Tarmac focuses on core needs and low overhead
Tarmac focuses on core needs and low overhead

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Tarmac is a fairly focused device management option from Mac and iOS developer equinux (makers of the Mac utility VPN Tracker). Tarmac focuses on delivering the core iOS management needs with low overhead. equinux’s narrow focus on just iOS allows the company to provide a wide range of enterprise systems integration options. Tarmac specifically targets the small business market with separate small/medium business and larger enterprise versions.

BYOD Is A Great Fit For Small Business

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BYOD can help small business attract, retain talented employees
BYOD can help small business attract, retain talented employees

Often discussion around BYOD and mobile management focus on larger companies like IBM and VMWare (both of which have made big bets on BYOD). For larger enterprises, BYOD is a big change for IT professionals and users alike. Testing and transitioning to a BYOD model is filled with culture shock, challenges, and deeply held concerns about data and device security.

For small and mid-size businesses, however, the experience can be very different. That’s to be expected since smaller IT departments are often more tightly integrated with staff taking on multiple roles and less delineation of duties and job functions. Often this leads small business IT to be more agile and more engaged with the rest of the organization.

According to Nasstar, small businesses are employing BYOD in large numbers and with positive results.

Was IBM Right? Is Siri A Threat To Businesses? [Feature]

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IBM bans Siri use on the iPhones of its employees
IBM bans Siri use on the iPhones of its employees

Apple has gotten a fair amount of flack over Siri – most of it relating to Siri not recognizing words or phrases, misinterpreting requests, or providing incomplete or inaccurate answers. Apple is even facing a class action lawsuit over Siri not working as promised by iPhone 4S ads.

For IBM, however, the concern isn’t that Siri won’t work as advertised. Big blue is worried that Siri will work exactly as advertised and that confidential and sensitive information will leak outside IBM’s network as a result. For those reasons, the company disables Siri on the iPhones of its employees.

Zenprise Focuses On Mobile Inventory As Well As Management [Mobile Management Month]

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Zenprise delivers solid management and inventory capabilities
Zenprise delivers solid management and inventory capabilities

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Zenprise focuses on the complete lifecycle management of mobile devices in enterprise environments. The company provides the core set of device and app management needs and offers integration with enterprise systems. Zenprise puts a particular emphasis mobile device inventory for both company-owned and BYOD devices.

iPhone & iPad Lead BYOD Adoption In Europe, Middle East, And Africa

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BYOD is growing in Europe, the Middle East, and Africa with Apple in the lead
BYOD is growing in Europe, the Middle East, and Africa with Apple in the lead

Apple has been a major force in the BYOD movement. You can even argue that Apple ignited the BYOD flame with the release of the iPhone and iPad. While there have a number of studies looking at how companies in the U.S. are reacting to the trend, numbers haven’t readily been available from other markets.

That changed today with a new study that looks at BYOD in EMEA (Europe, Middle East, and Africa) business and institutions. The results show Apple devices as a clear preference in these markets, somewhat more limited BYOD adoption, and many of the same security concerns discussed by U.S. firms.

Tangoe Delivers Solid iOS Management But Shines With Expense Management [Mobile Management Month]

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Tangoe balances device management with cost management
Tangoe balances device management with cost management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Tangoe is a company with a long history of wired and mobile telecom expense management. The company offers incredible hand-on services for evaluating communications expenses and offering cost saving advice for small/mid-size businesses and large enterprises alike. Tangoe’s biggest advantage is that it offers real-time review of telecom bills tied to specific departments, users, and device – and that it uses that data to build a specialized telecom expense plan for its clients.  The company also offers a solid range of device and app management. However, Tangoe’s real-time expense management capabilities are the company’s signature features.

Apple Isn’t Just Disrupting Industries, It’s Changing Business Itself

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The iPad's biggest role in business is changing how executive think about technology
The iPad's biggest role in business is changing how executives think about technology

One way to look at the consumerization of IT is as a democratization of workplace technology decisions. Executives and employees alike have become much more sophisticated users of technology. Through iPhones and iPads, they see how well-designed devices, platforms, and apps can create enjoyable and, more importantly, productive user experiences. As a result, they don’t tolerate clunky business systems and slow IT responses as much as they did a few years ago.

Many executives and pundits believe this has already changed the balance of power between the CIO/IT management and the CFO and other executives. A recent Gartner survey found that overall, CFOs are leading IT decision-making more than they were just two years ago. One could even argue that in addition to disrupting industries like music and mobile technology, Apple is subtly disrupting IT and business itself  (with some help from other tech and business innovators).

New Program Will Deliver iPads To Family Caregivers Of Injured Veterans

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VA app to give healthcare resources to caregivers of injured veterans
VA app to give healthcare resources to caregivers of injured veterans

 

The iPad is already a big hit with the healthcare industry. A new pilot project being run by Veterans Affairs Department could encourage the iPad to be used as a longterm home care solution as well. As part of the agency’s Family Caregivers program, the VA will deploy 1,000 iPads to family members of veterans suffering from injuries and disorders associated with military deployments after 9/11.

The VA program was created to help disabled veterans remain at home with loved ones providing personal care. It already provides a range of important resources for caregivers including a monthly stipend, travel expenses for care-related activities, health-related training, counseling services, and respite care.

Symantec Makes iOS Management As Streamlined And Hands Off As Possible [Mobile Management Month]

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Symantec Mobile Management integrates with the company's other enterprise tools
Symantec Mobile Management integrates with the company's other enterprise tools

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.

Symantec has long and solid track record in delivering enterprise systems. The company’s full lineup of enterprise solutions are practically a one-stop shopping list for IT departments offering everything from virus and malware tools right through every IT task (deployment, Mac/Windows workstation management, help desk operations, even inventory). As you’d expect, Symantec Mobile Management integrates quite nicely with other Symantec enterprise tools creating a streamlined single source IT infrastructure.

Even as a standalone product, however, Symantec Mobile Management is an attractive offering. It has a powerful focus security and includes secure file management features. It’s also extremely scalable and makes almost every IT/mobile management processes as hand-off and automatic as possible. Even device enrollment is simple and designed to be accomplished by end users with little or no input from IT. That makes it particularly attractive to larger enterprise organizations.

Sybase/SAP Afaria Offers iOS And PC Management Options [Mobile Management Month]

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Sybase Afaria offer comprehensive mobile and desktop management
Sybase Afaria offer comprehensive mobile and desktop management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

Sybase, and SAP company provides a range of enterprise IT solutions. Afaria, Syabase’s mobile management platform, is a comprehensive solution that ties in with other Sybase and SAP enterprise products (most notably its desktop PC management offerings). Overall, the platform is a great resource for existing SAP and Sybase customers.

Enterprise Device Alliance (A Mac And iOS IT Resources Group) Gain Members And Expands Services

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Enterprise Device Alliance adds new members, in-person events
Enterprise Device Alliance adds new members, in-person events.

This week, the Enterprise Device Alliance announced its newest member – London-based Trams. The Enterprise Device Alliance (a.k.a. EDA) is a non-profit group that provides resources to companies and organizations looking to integrate Apple technologies into predominantly Windows-based environments.

Trams is an IT solutions vendor and consulting company that provides services to customers in the UK, Ireland, and Northern Europe.

The company is the fourth new member to join the EDA since the beginning of this year (and the second technology integrator to join this year). The company will help the EDA expand the resources available to UK and European IT departments integrating Macs, iPhones, and iPads into their organizations – starting with a luncheon for IT professionals, to be conducted on June 19 at the Soho Hotel.

PushManager Focuses Simple And Efficient iOS/Device Management [Mobile Management Month]

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PushManager focuses on simplifying device setup and management
PushManager focuses on simplifying device setup and management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

PushManager provides a solid device management solution that also provides basic app deployment and management capabilities. PushManager puts a focus on being easy to set up and administer while also providing core security features. The company offers cloud service that is extremely easy to implement and can support a range of business types and sizes. For organizations with significant infrastructure, an on-premise package is available that can integrate with Active Directory. 

Cisco’s BYOD Survey Sheds Light On BYOD Popularity And Costs [Update]

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Cisco study shows BYOD is a reality not a possibility but there are some costs involved
Cisco study shows BYOD is a reality not a possibility but there are some costs involved

Update: We incorrectly posted that Cisco charges its users to participate in its BYOD program. While the company’s report does list an average $600 expense for employees making use of BYOD, that expense refers to the purchase of a smartphone or other device and not an additional fee to use the device in the workplace. Clarifications from Cisco’s Ross Camp are included at the end of this post.

Cisco released a new report on BYOD programs at U.S. companies. The survey provides insights into the prevalence of BYOD, how companies manage BYOD programs, and some of the costs associated with BYOD approaches. While those stats are useful and important, the biggest and most surprising revelation in the report came from Cisco itself.

In planning and implementing its BYOD program, Cisco opted to charge users a fee (on average of $600) for the privilege of using their own devices at work.

Many CIOs Make A Dangerous Assumption That No iPhones, iPads Are In Their Companies

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Are there iPhones or iPads in your company? Does your CIO know about them?
Are there iPhones or iPads in your company? Does your CIO know about them?

Are BYOD programs really all that common? According to a new report from staffing and recruiting firm Robert Half, the answer is that they aren’t. In fact, according to the report many CIOs and IT departments don’t allow employees to use personal devices. That runs contrary to a lot of other data that shows the iPhone, iPad, and other personal technologies are increasingly finding their ways into the office.

The immediate judgement might be to throw out this report or others because of the disconnect between them. That wouldn’t be a wise course of action, however. In fact, putting this report and another recent study that we covered last week side by side indicates that many CIOs may be dangerously unaware of what’s going on in their companies.

Notify Highlights Real-Time iOS Device Data And Management [Mobile Management Month]

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Notify offers self-servicing options for users and mobile data for IT managers
Notify offers self-servicing options for users and mobile use details for IT.

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here and read our Mobile Management manifesto here.

Notify has been providing a range of enterprise mobile solutions for quite some time. In addition to its NotifyMDM mobile management solution, the company produces a push messaging solution known as NotifyLink as well as NotifySync, an Exchange ActiveSync solution for BlackBerry devices. NotifyMDM supports the core mobile management needs with a focus on user self-servicing options and on providing comprehensive device use information.

MobileIron Focuses On Security, Efficiency, And Mobile Intelligence [Mobile Management Month]

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MobileIron focuses on security and efficiency in device and app management
MobileIron focuses on security and efficiency in device and app management

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

MobileIron was one of the first companies to launch support for Apple’s mobile management framework. The company has a rich experience of helping organizations of all kinds manage iOS and mobile device deployments. MobileIron’s team has experience solving mobile management issues in business, healthcare, government ,and education markets. The company focuses on developing an integrated solution using its cloud technologies and existing business/enterprise systems and infrastructure. At the same time, MobileIron focuses on making initial deployment and ongoing management as efficient as possible while still providing effective device and network security. The company also offers a range of monitoring feature that go beyond security including tracking of device and app use, network performance, and mobile expenses – all under the moniker Mobile Activity Intelligence .

JAMF Offers A Mac And iOS Management Solution In Casper Suite [Mobile Management Month]

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JAMF's Casper Suite provides integrated Mac and iOS management
JAMF's Casper Suite provides integrated Mac and iOS management

 

May is Mobile Management Month at Cult of Mac, where we will be profiling a different mobile management company every weekday. You can find all previous entries here  and read our Mobile Management manifesto here.

JAMF specializes in Apple management technologies. The company Casper Suite is a full featured Mac client management solution as well as an iOS device management product. Being devoted specifically to Apple technologies, JAMF is able to include features not found in other products at this time including the ability to integrate with Apple’s enterprise sales and warranty system known as GSX, the ability to distribute ebooks to iOS devices, and deployment workflows that integrate with Apple Configurator.

While Casper Suite is an excellent option for organizations that are predominantly or completely Apple-based, organizations with a mix of desktop and mobile platforms may find the product somewhat limiting. In addition to Casper Suite for Mac and iOS management, JAMF also offers Mac enterprise deployment and asset management tools. Finally, it’s worth noting that JAMF offers significant licensing discounts for education institutions implementing Casper Suite.