carrier news - page 3

I have some amazing news for our friends over in the UK. T-Mobile UK has announced that they will be bringing the UK its first mobile phone plan to offer consumers the freedom to make unlimited calls, send unlimited texts, and use as much mobile internet as they want – with no fair use restrictions. This is a breakthrough plan for the UK and one I wish all carriers would adopt. The Full Monty plan will kick off tomorrow and will be available via T-Mobile stores, online, telesales and in-direct partners.

I have some good news for all you Verizon customers who were as upset as I was over the whole “convenience” fee fiasco. Verizon has decided to jump ship on the whole “convenience” fee idea after receiving immense backlash from customers as well as oodles of bad press (probably the bad press that did it). At one point it even looked as if the FCC was going to get involved, and for good reason: Verizon was simply trying to nickel and dime its customers. It’s not often we get to score one for the good guys, and this news has certainly put a smile on my face. Kudos to everyone who voiced their opinions, eventually forcing Verizon to release the following statement:

Good ol’ Verizon, always passing the savings onto its customers. If you didn’t catch the sarcasm in that last statement, prepare yourselves for disappointment. Verizon apparently believes you should be charged a “convenience” fee for paying your bill. Yea, I know — what a convenience it is to shell out hundreds of dollars to a company that has three outages in one month. Okay, so the “convenience” fee really only applies to anyone trying to pay their bill online or over the phone with any method other than electronic check. You’re also safe from being charged a fee if you are enrolled in AutoPay.