The HomePod is a new product and Apple wants to be sure owners of this smartspeaker are getting all the benefits. That’s why the company scheduled a live chat with HomePod specialists for later this week. It’s open to anyone with questions.
A lot of people get tech support on their electronics from friends, but the $349 HomePod is struggling to compete against the much cheaper Amazon Echo, so many users probably don’t know someone else with this device.
The official Apple Support app for iOS has expanded its reach to 20 new countries and regions.
Free to download, the app provides users with technical support for Mac, iOS, and other Apple devices. It also provides the option to call, chat, or email an Apple Support representative.
Apple is hoping to convince Android users to switch to iPhone with its latest set of short ads that highlight some the iPhone’s best features.
Five new ads were published by Apple this afternoon covering everyone from ease-of-use to customer support. Most of the ads are less than 15 seconds long and similar in style to the simple campaign Apple launched last year.
Watch all five ads right here:
An apparent bug has left some HomePod owners unable to get their new Apple smart speakers up and running. Complaints about a mysterious “Setup Failed -6722” error message surfaced soon after HomePod launched last Friday.
Apple wants to help you make the most of your iPhone and iPad with a brand new YouTube channel. It offers a collection of how-to videos that teach you how to take screenshots, send attachments in Mail, print on the go, and more.
Users who want to change their third-party email address to an Apple email address can now do so, as revealed in a newly updated Apple support document.
Here’s how you do it (and one reason why you might not want to).
Apple’s new MacBook Pro with Touch Bar may have some serious keyboard problems.
A number of 2016 MacBook Pro owners are reporting issues with the new keyboard, which features a redesign of the butterfly mechanism that Apple introduced on the super-thin retina MacBook.
It’s the week before Christmas and, if you’re tired of buying gifts, decorating trees, or complaining about the weather, why not download some of the week’s hottest App Store titles?
Check out our picks below. From the long-awaited Super Mario Run and beyond, these are the most notable app launches of the past seven days.
Apple’s innovative new MacBook Pro may come with a battery that is a magnet for problems.
Several owners of the MacBook Pro with Touch Bar have taken to Apple’s support forums and Twitter to complain that the battery inside the new machine doesn’t last nearly as long as advertised.
Apple is offering iPhone 6s customers a free battery replacement for devices that unexpectedly shut down. The problem mostly affects iPhone 6s units made between September 2015 and October 2015.
If you’re not sure when your iPhone 6s was made, you can use a new tool created by Apple to find out if your device has a faulty battery.
Here’s how to check:
