The Apple Independent Repair Provider program will soon be available in nearly every country where Apple products are sold, making it easier for users to find a reliable place to get their smartphone, laptop or other device fixed.
The program gives repair providers of all sizes access to genuine Apple parts, tools, repair manuals and diagnostics to fix iPhones, Macs and other devices.
Apple reportedly informed its authorized service representatives that the anti-reflective coating on the Retina displays on MacBook Air models can experience “issues.” Earlier Mac laptops have had problems with this coating wearing off.
Editor’s Note: Not surprisingly, these internal Apple videos are now gone from YouTube. The iPhone maker undoubtedly asked that they be removed.
What appears to be a collection of Apple’s internal video guides to repairing various devices has been posted on YouTube. These show the company’s methods to fix some components of the iPhone X, the iMac Pro 2017, and the MacBook Pro 2016 and 2017.
Apple doesn’t show anyone outside of the company how to service its products. Third-party repair companies have to figure it out for themselves. So this is a rare look inside official Apple repair procedures.