Editor’s Note: Not surprisingly, these internal Apple videos are now gone from YouTube. The iPhone maker undoubtedly asked that they be removed.
What appears to be a collection of Apple’s internal video guides to repairing various devices has been posted on YouTube. These show the company’s methods to fix some components of the iPhone X, the iMac Pro 2017, and the MacBook Pro 2016 and 2017.
Apple doesn’t show anyone outside of the company how to service its products. Third-party repair companies have to figure it out for themselves. So this is a rare look inside official Apple repair procedures.
Apple’s new 4K 21.5-inch iMac is slightly more repairable than its predecessor, a new teardown by iFixit reveals. But there’s one big surprise buried in the computer’s guts: Both the CPU and the RAM can be swapped out when it’s time to upgrade.
While it’s still not an easily repairable computer, that’s still a change of direction for a company whose products regularly get dinged for lack of upgradeability.
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Apple is in the midst of an all-new controversy, thanks to the mysterious “Error 53” message that is bricking iPhones without warning.
The problem can hit DIY types or anybody who has ever had a Touch ID sensor (or other iPhone hardware) replaced by a repair shop not authorized by Apple. When they update iOS, the device locks down, displaying the cryptic Error 53 message and rendering the iPhone virtually worthless.
Apple says Error 53 is actually a security feature of iOS 9 that keeps your personal information secure, but customers aren’t convinced. Cult of Mac talked to iPhone repair and and parts experts to find out what exactly is going on. The truth is that Error 53 has plagued many iPhone owners, not just those who have replaced Touch ID — and it’s not totally clear why.