Some lucky first-day owners of the new M3 MacBook Pro unboxed their machines Tuesday to discover a reversal of fortune: Their new Macs arrived with a broken version of macOS that can’t install software updates.
Some MacBook Pros shipped to customers with an unreleased (well, more like unintentionally released) build of macOS Ventura 13.5. This version can’t be updated to macOS Sonoma through the standard Software Update feature in System Preferences.
Here’s how to fix the admittedly rare problem.