Apple has a reputation for sweating the details. Even its packaging is beautiful and carefully designed. This all came from Japan, says John Sculley.
… We had to learn to make products the way the Japanese wanted products. We were assembling products in Singapore and sending them to Japan. And the first thing the customer saw when they opened the box was the manual, but the manual was turned the wrong way around – and the whole batch was rejected. In the United States, we’d never experienced anything like that. If you put the manual in this way or that way — what difference did it make?
Well, it made a huge difference in Japan. Their standards are just different than ours. If you look at Apple and the attention to detail. The “open me first,” the way the box is designed, the fold lines, the quality of paper, the printing — Apple just goes to extraordinary lengths. It looks like you are buying something from Bulgari or one of the highest in jewelry firms. At the time, it was the Japanese.
