'Error 53' plaintiffs claim Apple not living up to reimbursement promise

‘Error 53’ plaintiffs claim Apple not living up to reimbursement promise


"Error 53" problem bricked affected iPhones.
Photo: Apple

Apple may have fixed its disastrous Error 53 fault that disables iPhones which had a home button or cables related to Touch ID replaced by an unauthorized third-party.

However, a class action suit brought by a number of iPhone owners is claiming that Apple didn’t do enough — and yet not lived up to its promise to reimburse customers whose phones were bricked by the error.

Prior to Apple taking steps to remedy the issue, a class action suit was brought against it, which Apple attempted to dismiss by saying that it had solved the problem and would reimburse affected “out of warranty” customers for any hardware repairs they incurred.

“Under the circumstances, there is nothing left to litigate and the claims in the [complaint] are all moot,” Apple’s lawyers argued.

That doesn’t seem to be enough for plaintiffs, however, who are arguing Apple’s motion to dismiss the case on these grounds. This is because, despite Apple saying that people “should contact AppleCare about a reimbursement,” the company’s website allegedly lacks details about the purported reimbursement program.

Unless a solution is found, both parties will meet for a motion hearing on June 16.

Were you affected by the Error 53 fault? Leave your comments below.

Via: Apple Insider


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