Apple Watch might have stolen the spotlight at the Flint Center yesterday, but for many fans, tuning into the first 30 minutes was as impossible as scratching sapphire crystal glass.
Fans trying to watch the event via Apple TV and Safari were greeted by colorful bars and an Apple TV truck schedule. Even if you could get connected to the live stream, understanding Tim Cook and Phil Schiller was nearly impossible thanks to a Chinese translation track play loudly over the main feed.
Because of all the refresh calls from the JSON code, it looks like it artificially forced the player to degrade the quality of the video, dropping it down to a lower bitrate, because it thought there were more requests for the stream than there was.”
Apple only relied on Akamai’s content delivery network for the video stream, but their servers couldn’t cache the page because of the JSON code. Any performance problems on the page also impacted the video because Apple embeded it directly onto the web page.
Ok, but what about the annoying Chinese translator yapping over Tim and Phil for the first 27 minutes? That’s all on Apple. An employee must not have set up the encoder right, and the primary and backup streams were out of sync (that could also explain the dual songs before the event).
Rayburn says he believes the encoders were rebooted after the event started, which is why Apple TV and iOS users received “could not load movie” and “you don’t have permission to access” error messages when trying to access the feed.
Source: Streaming Media