Check Your iMac, You Might Be Eligible For A Free 1TB Hard Drive Replacement



Last year, Apple announced that a “small number” of 1TB Seagate hard drives used in 2011 iMacs could fail under certain conditions, and were eligible for a free replacement. Now Apple’s extended that program to all iMacs sold between October 2009 and July 2011.

According to the new support page, if you have a 21.5 or 27-inch iMac with a 1TB Seagate hard drive, Apple or an Apple Authorized Service Provider will replace the hard drive free of charge. They’ve even included a handy little form to figure out if your iMac is affected. (My 2009 27-inch iMac luckily isn’t).

One thing to keep in mind is that you don’t necessarily have to bring your iMac back to the Apple Store: in some areas, if you contact an AppleCare representative, you can take advantage of an in-office or home repair option, so if you are going to get your hard drive replaced and don’t want to lug forty pounds of aluminum and silicon to your local Apple Store, ask about this option.

Source: Apple

  • FriarNurgle

    Boo Hoo, mine is not eligible.

  • Ed_Kel

    Boo Hoo, mine is not eligible.

    Most people would think of that as a good thing.

  • technochick

    Be warned that your drive has to fail or show clear signs of imminent failure to get it replaced. You can’t just walk in and get it done just cause. And you don’t get to keep the old drive no matter how much you whine at the managers. So you better double back up your stuff to be sure you have it all

  • Brandon Dillon

    Yeah I lost 60% of my data to this garbage. (My backup drive didn’t hold nearly enough) I didn’t know until after my HDD failed (falls under this by the way), that BestBuy had sold me an older model of iMac at the time. I specifically asked for the newest model, which had just been released with a processor upgrade. This was my first and only Mac. I went in and confronted them about it and they basically said it’s up to me to check the specs to confirm it’s the newest. I guess asking for the newest model isn’t good enough for those asshats.

    Anyways, here I am with a drive with a ton of family photos and other precious data, that I am quoted to have to pay $2,000 to have a computer forensics lab remove the platters from the current enclosure, and replant in an exact model and then attempt to recover the data.

    I installed a replacement hard drive myself in it, and lo and behold the new HDD doesn’t fit the temperature sensor, so my iMac fan runs at 100% 24-7.

    Also, if what technochick said is true, how do I get a proper replacement drive without giving up my drive? I still need the data on it, even if I don’t have the cost of a Macbook Pro to pay to have it recovered.

    In conclusion, fuck Seagate. I’ve never had a Western Digital fail on me, and ALL of my Seagates have.

    Fuck Best Buy too. That was the first ever Mac I bought. I wasn’t prepared to get hustled on something I knew next to nothing about at the time.