Samsung has had to defend the Galaxy S4’s plastic form factor quite a bit since the device was announced back in March, and one of the ways it has done that is by touting the handsets durability. Plastic, Samsung claims, makes the device much more robust than competing smartphones because it bends and absorbs impact.
But as we suspected all along, aluminum is stronger. In a smartphone torture test performed by warranty provider SquareTrade, the Galaxy S4 fails to beat the iPhone 5 in drop tests, and even proved to be more fragile than its predecessor, the Galaxy S III.
Why is it that some people can walk into their local Apple Store with a broken MacBook and walk away with a free replacement, and other people are turned away, with Apple claiming the repair is due to user error… even if it isn’t?
It has less to do with whether or not you actually voided your warranty than if Apple thinks they can prove you voided your warranty. And the most important tool Apple uses to prove you’re responsible for the damage to your own machine? It’s a tool that inspects dents.
Apple has agreed to pay $53 million to settle a class action lawsuit that accuses the Cupertino company of failing to honor warranties on iPhones and iPod touches. The settlement could see hundreds of thousands of Apple customers receiving a payout after being refused repairs or replacements on faulty devices still under warranty.
The cellhelmet for iPhone 5 is the world’s only case that comes with one year of protection against accidental damage. If you drop your iPhone and it breaks while inside the cellhelmet, its makers, cellpig, will have it repaired or replaced for free — all you pay is the $50 handling fee.
cellhelmet by cellpig Category: Cases Works With: iPhone 5 Price: $49.99
That’s how confident cellpig are in the cellhelmet’s ability to keep your iPhone protected. The case itself costs $49.99, which is a little costly when you compare it to other iPhone cases of its kind. But because of the accidental damage cover, it negates the need for a dedicated insurance plan, so you’re still saving yourself a small fortune in the long run.
The cellhelmet is made from a polyurethane plastic that covers the back and sides of your device, while providing access to all of its buttons and ports. It has a matte finish that promises not to attract lint, and it’s available in eight different colors.
Apple still isn’t correctly informing consumers about their warranty rights in Europe, according to the European Union’s Justice Commissioner, Vivian Reding.
The Cupertino company changed its European warranty policies last year after it came under fire for not meeting EU regulations. But it’s still not providing consumers with the right information in at least 21 of the EU member states, Reding says.
Did you know that EU law covers Apple products for a minimum of two years?
Apple’s AppleCare Protection Plan has come under fire once again in Europe after Test-Aankoop/Test-Achats, a Belgian consumer watchdog, filed a complaint against the way in which the Cupertino company markets the product in Europe.
Customers within the European Union are entitled to a free two-year warranty with any consumer electronics purchase, but Test-Aankoop/Test-Achats claims that Apple’s warranty marketing doesn’t properly explain these rights to Belgian shoppers.
No case offers the same level of protection for your iPhone 5 as the Cellhelmet.
Back in February, I told you about an awesome iPhone 4S case called the Cellhelmet, which comes with one year of accidental damage cover absolutely free. If your iPhone gets damaged while inside the case, Cellhelmet will get it repaired or replaced — all you pay is the handling charge.
GsxWarranty checks AppleCare status and service information
Most software released for Macs and iOS devices is designed for the general public – programs, utilities, games and Apple’s own website. But an important and growing industry exists behind the scenes to keep all that shiny Apple gear working.
GsxWarranty is a small utility for Macs, Windows PCs and iPhones which allows a technician to quickly check warranty status on Apple products. By entering the serial number GsxWarranty displays detailed information concerning AppleCare, service parts and configuration details.
Did you know that EU law covers Apple products for a minimum two years?
EU Justice Commissioner Viviane Reding has called for Apple’s warranty adverts to be examined in the European Union’s 27 states. Reding hopes to establish whether or not the Cupertino company fails to mention a buyers’ right to a minimum two-year warranty for all electronics, including Macs and iOS devices.
If you’ve ever managed to spill liquid on an electronic device, then you’ll know that it doesn’t take too much to kill them completely; liquid and electronics simply do not mix. But you might be surprised by how well your iPhone 5 fares when it comes into contact with its biggest enemy.