It turns out that things made out of thin pieces of aluminum will bend under enough force. Who’d have thought it? But fortunately for those who are experiencing the well-documented “Bendgate” issue with a new iPhone 6 and 6 Plus, Apple is not ignoring the problem: The company will replace devices under warranty so long as they pass a visual inspection.
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Q) What’s safer than keeping your iPhone in a soft case to protect against unexpected falls and impacts? A) a soft case that just happens to give you accidental damage insurance.
That’s the neat concept behind iSkin’s new Claro GearCare combo, which combines the clarity of a hard plastic case, the protection of a soft-gel case and the security of, well, a good warranty service — thanks to an included GearCare Accidental Damage Warranty Service.
An investigative magistrate in Belgium reportedly considered forcing Internet service providers to block Apple’s website, after claims that the company is misleading customers over warranty options.
Apple has been involved with a long-running dispute with the European legal system over its one-year limited warranty, which it offers as standard to consumers around the world — but which is in conflict with European regulations that allows buyers a minimum of two years’ free protection.
Samsung looks to be preparing its own extended warranty plans that will provide additional coverage for its smartphones, tablets, and other consumer electronics, according to a new trademark registered with the U.S. Patent & Trademark Office.
Called “Protection Plus,” the service is expected to offer the same kind of protection that is available to iPhone, iPad, and iPod users with AppleCare+.
AppleCare+, the $99 extended warranty for iPhone and iPad that covers accidental damage as well as component failure, could soon be heading to Europe. Apple first began selling the service two years ago, but as things stand, it’s only available to customers in the United States and Canada.
Battery life on the iPhone 5 is pretty good when you compare it to other high-end devices with LTE connectivity, so if you’re having to charge yours more than normal, then you may need a new battery. But don’t worry — battery replacements are relatively cheap, and they’re so easy, you can probably do them yourself.
Teardown specialists iFixit show you how in a new five-minute walkthrough video.
Samsung has had to defend the Galaxy S4’s plastic form factor quite a bit since the device was announced back in March, and one of the ways it has done that is by touting the handsets durability. Plastic, Samsung claims, makes the device much more robust than competing smartphones because it bends and absorbs impact.
But as we suspected all along, aluminum is stronger. In a smartphone torture test performed by warranty provider SquareTrade, the Galaxy S4 fails to beat the iPhone 5 in drop tests, and even proved to be more fragile than its predecessor, the Galaxy S III.
Why is it that some people can walk into their local Apple Store with a broken MacBook and walk away with a free replacement, and other people are turned away, with Apple claiming the repair is due to user error… even if it isn’t?
It has less to do with whether or not you actually voided your warranty than if Apple thinks they can prove you voided your warranty. And the most important tool Apple uses to prove you’re responsible for the damage to your own machine? It’s a tool that inspects dents.
Apple has agreed to pay $53 million to settle a class action lawsuit that accuses the Cupertino company of failing to honor warranties on iPhones and iPod touches. The settlement could see hundreds of thousands of Apple customers receiving a payout after being refused repairs or replacements on faulty devices still under warranty.
The cellhelmet for iPhone 5 is the world’s only case that comes with one year of protection against accidental damage. If you drop your iPhone and it breaks while inside the cellhelmet, its makers, cellpig, will have it repaired or replaced for free — all you pay is the $50 handling fee.
Works With: iPhone 5
That’s how confident cellpig are in the cellhelmet’s ability to keep your iPhone protected. The case itself costs $49.99, which is a little costly when you compare it to other iPhone cases of its kind. But because of the accidental damage cover, it negates the need for a dedicated insurance plan, so you’re still saving yourself a small fortune in the long run.
The cellhelmet is made from a polyurethane plastic that covers the back and sides of your device, while providing access to all of its buttons and ports. It has a matte finish that promises not to attract lint, and it’s available in eight different colors.