Since the dawn of time, Verizon has dominated customer satisfaction rankings thanks to its network reliability and customer service. Sadly, the king has been overthrown as AT&T topped J.D. Power’s latest rankings for wireless care satisfaction for the first time ever.
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Thanks to Samsung and the International Trade Commission, Apple will be banned from importing the iPhone 4 and the iPad 2 into the United States from Sunday, August 4. The Cupertino company has been trying to fight the ban since it was confirmed last October, but it’s had little success.
Now it is seeing unlikely support from Microsoft, Intel, and Oracle, which all agree that the use of standards-essential patents to ban products should not be allowed.
You can’t get Altec Lansing’s new The Jacket iMW455 Bluetooth speaker/speakerphone from anyone other than Verizon, which explains the red and black skins the Jacket comes with.
Don’t like red or black? No problem — because, like a moulting lobster, The Jacket’s special trick is its ability to swap skins. The speaker comes with the two free skins, with more colors available for a price — though we’re not yet sure which colors or how much.
AT&T’s new early upgrade program is “calculating, sneaky, underhanded,” according to a new print ad from T-Mobile that will be published in USA Today.
AT&T Next is designed to let customers upgrade their smartphone more often — once every 12 months — and it is a direct competitor to T-Mobile’s new Jump plan. But T-Mobile has been quick to make its feelings about Next clear, accusing AT&T of trying to take more money from its customers.
That didn’t take long. Following AT&T and T-Mobile’s lead, Verizon has announced a plan for early upgraders that theoretically allows users on their Share Anything plans to update their phones every six months.
Consensus right now is that iPhone growth is slowing, but that didn’t stop Verizon by growing iPhone activations by 44 percent in the last quarter, beating estimates of activated iPhones by as much as half a million.
As a response to T-Mobile’s new Jump plan that allows customers to upgrade their smartphone once a year for free, AT&T announced Next two days ago, which offers similar perks as Jump but at a much higher cost.
T-Mobile’s CEO, John Legere has already launched an AT&T Next bashing campaign to go along with the anti-AT&T rant filled keynote he delivered on July 10th. According to an email exchange with CNET, Legere views AT&T Next as just “a poor copycat” of Jump that’s designed to ripoff consumers more than ever:
Remember how desperate carriers were to get the iPhone on their networks? The billions Sprint and Verizon pledged to Apple in the hopes that they could promise a big enough order that Apple would have no choice but to give them the iPhone?
Looks like the laugh is on them. In fact, this year alone, Verizon might be on the hook for over $14 billion dollars in iPhones they are not likely to sell.
Apple has asked the International Trade Commission to postpone an import ban on the iPhone 4 and the iPad 2 while a court considers its appeal. The ban is set to go into affect on August 5 — just under four weeks away — but Apple has argued that it will “sweep away an entire segment of Apple’s product offerings” and harm iPhone carrier partners.
Android has held a pretty sizable lead over the iPhone for a long time now, and in the United States, it would appear there’s little chance of that changing any time soon. But Apple’s smartphone is gaining ground on its rival, and it’s all thanks to T-Mobile.