Cue up the Norma Rae theme music. Apple is about to go up against the unions. Well, not quite. The tech giant is starting mandatory training for retail store managers that includes the “legal do’s and don’t of dealing with unions.” The training comes as Apple marks the 10th anniversary of its retail stores, now numbering 357 worldwide.
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The iPhone 4S arrives in Italy today – along with another 22 countries – and the Italians are so into it, they are apparently standing in orderly lines to get it.*
Outside the Roma Est store in the country’s capital, however, Apple employees went on strike.
A series of interviews with retail employees conducted by a labor movement website paints a scathing picture of what it’s like to work at the Apple Store: underpaid, demoralized, physically drained and with no way to secure full-time benefits without turning your personal life over to Apple.
On the day of Apple’s 10th Retail Store anniversary, not everyone’s celebrating: in fact, a small but vocal group of Apple Store employees is working hard even now to unionize in response to what they term unfair treatment and compensation.