All items tagged with "support"

Early 2011 MacBook Pros Are Dropping Like Flies, Heat Issues To Blame

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If you have a 2011 MacBook Pro that is wonking out like it was haunted by a Japanese ghost, you’re not the only one. It appears that a massive number of early-2011 MacBook Pro owners with AMD graphics are having issues with system crashes and hardware problems, with failure rates reaching a critical mass in recent weeks.

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Apple Launches Replacement Program For 27-Inch iMacs With Graphics Problems

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If you bought an iMac between late 2011 and mid 2012 and your graphics have been acting up, you’re not alone… and Apple just might fix your iMac for free.

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Evernote For iOS Gets Shortcuts, Skitch Integration, Support Requests & More

Evernote-update

The official Evernote app for iOS now allows you to mark up images, PDFs, and notes thanks to the Skitch integration added in its latest update today. The release also brings shortcuts, recent notes, the ability to submit support requests, and more.

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New MacBook Air Owners Having Tons Of Problems With 802.11AC WiFi

Screen Shot 2013-06-20 at 10.17.52 AM

It’s not uncommon for new Macs to have issues that require a firmware upgrade down the line to fix, and it looks like that’s true of the new Haswell-boasting MacBook Airs, which are reportedly having a lot of problems with their new 802.11ac WiFi chips.

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Things You May Not Already Know About The New MacBook Pro’s Retina Display

Things You May Not Already Know About The New MacBook Pro’s Retina Display

If you’re the lucky owner of a new MacBook Pro, here are some things you should know.

We’ve been drooling over the next-generation MacBook Pro since Apple unveiled it at WWDC earlier this month, and we thought we knew all there was to know about its gorgeous high-resolution Retina display. However, Apple surprised us with a new FAQ page on its website this morning, which reveals a number of things about the notebooks new screen that we hadn’t heard before, which will help you make the most of your new display.

Here are a few of the things that you may be interested in.

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Apple Practically Gives OS X Away And It Still Costs Less Than XP To Support

Apple Practically Gives OS X Away And It Still Costs Less Than XP To Support

Apple's update strategy can save companies lot of money over maintaining Windows XP

There are a handful of intrinsic beliefs that Apple has as company – most of which came from Steve Jobs. The constant focus on building experiences rather than just products is one of them. Another is that Apple looks forward and not backward when it comes to technology. The company simply acknowledges that to offer its users truly great new experiences (and products), it cannot hold onto (and be held back by) outdated technology.

Apple often gets criticized for pushing its technologies and its users forward, particularly in business and enterprise IT circles. Despite that criticism, Apple may be doing companies (and users) a big favor by not supporting older Macs and OS X releases indefinitely as Microsoft does with Windows XP – and that advantage isn’t just about better products.

An IDC study commissioned by Microsoft discovered that supporting XP now costs companies and schools five times what it would cost them to support Windows 7 – making Apple’s forward-looking policy not only technically advantageous but also significantly less expense in the long run.

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Apple Said To Be ‘Investigating’ Multi-User Support For iPad

Apple Said To Be ‘Investigating’ Multi-User Support For iPad

Wouldn't it be great if you had your own account with your own apps and settings on the family iPad?

One of the features iPad users have been consistently calling for since the device made its debut back in 2010 is multi-user support, which would allow families and small businesses to share one device between a group of people who all have their own account, with their own wallpaper, their own apps, and their own settings.

According to one iOS developer who recently contacted Apple about this feature, the Cupertino company is aware of the issue, and it is currently being “investigated by engineering.”

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Need Apple Support In Enterprise? Here’s The Resources To Check Out First

Need Apple Support In Enterprise? Here’s The Resources To Check Out First

Speak to most IT people about supporting Macs and you’ll hear the conventional wisdom that Apple doesn’t care about selling to large businesses or supporting enterprise customers. It’s an argument that has been made for years and it isn’t without some truth.  But, like the conventional wisdom about Apple products always being more expensive than their competition, it’s starting to get a little stale.

MacWindows reiterated the story this morning while covering Forrester’s prediction that enterprise customers will spend $47 billion dollars on Macs and iOS devices within the next two years.

I’ll be one of the first to admit that Apple rarely behaves like other enterprise hardware vendors.  The idea of offering up an 18 month or longer product roadmap, for example, runs completely counter to Apple’s DNA. But that doesn’t mean that Apple completely ignores its business and enterprise customers to the extent that is often portrayed.

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Yahoo Pulls The Plug On A Slew Of Apps You Never Knew Existed

Yahoo Pulls The Plug On A Slew Of Apps You Never Knew Existed
Yahoo has decided to do some pre-Spring cleaning and has announced they will no longer be supporting their lesser used apps. This may make some of you Yahoo app addicts sad, but for the rest of us, I’m sure we won’t mind. Yahoo has stated that as the mobile space moves at an insane rate, they too must keep up with what users want and are looking for in today’s market. That’s why they have decided to cease support of the following apps in order to make room for the future:

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Apple Adds iTunes U Support Section To Its Website

Apple Adds iTunes U Support Section To Its WebsiteFollowing the release of iTunes U for iOS last week, Apple has introduced a new support section to its website that is aimed at students and teachers who are interested in adopting the new app. The support notes cover things like creating new iTunes U courses, creating course podcasts, and marketing your institution’s content.

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