Since the dawn of time, Verizon has dominated customer satisfaction rankings thanks to its network reliability and customer service. Sadly, the king has been overthrown as AT&T topped J.D. Power’s latest rankings for wireless care satisfaction for the first time ever.
All items tagged with "Sprint"
Thanks to Samsung and the International Trade Commission, Apple will be banned from importing the iPhone 4 and the iPad 2 into the United States from Sunday, August 4. The Cupertino company has been trying to fight the ban since it was confirmed last October, but it’s had little success.
Now it is seeing unlikely support from Microsoft, Intel, and Oracle, which all agree that the use of standards-essential patents to ban products should not be allowed.
Best Buy has today begun a new nine-day deal that gives you $150 when you trade-in any working iPhone 4 or iPhone 4S. That’s enough to cover the cost of a brand new 16GB iPhone 5 on a two-year contract with a $50 instant rebate, which means there couldn’t be a better time to upgrade.
The demand for 4G LTE connectivity has never been higher, and companies are pulling all the tricks out the bag to try to fulfil the high demand. Last night, Sprint announced that it has turned on high-speed 4G LTE data in 22 new locations. The announcement was made in a single press release on the U.S. carrier’s website.
A hacked carrier update that has the potential to deliver improved data speeds is now available to iPhone 5 users on Sprint. The modified update, which has previously been made available to devices on AT&T, T-Mobile, and Verizon, does not require a jailbroken device — just a Mac or PC with iTunes.
Best Buy is set to knock $50 off the iPhone for a four-week promotion that starts this Sunday, AllThingsD reports. The discount will apply to the iPhone 4, the iPhone 4S, and the iPhone 5 when bought with a two-year contract on AT&T, Sprint, or Verizon.
Starting in May, AT&T is introducing a new “Mobility Administrative Fee” to the bill of all postpaid customers. The new fee will cost AT&T customers an extra $0.61 per line, per month.
While the total cost of the fee is unlikely to break the bank on your next bill, it does mean that you’re going to pay an extra $7.32 per phone line per year on your wireless bill, so if you have multiple lines on your account, you’ll pay much more than an extra 7 bucks a year.
The new fee is crummy deal for customers, but AT&T is super excited to take more of your pennies because with over 70 million postpaid customers the new fee will generate hundreds of millions of dollars in extra revenue every year.
Sprint has this morning reported its financial results for the first quarter of 2013, and they show yet another loss for America’s third-largest carrier. The company announced a $643 million net loss on $8.79 billion revenue, though it did manage to generate a positive operating revenue of $29 million.
Sprint sold 5 million smartphones during the period, 1.5 million of which were iPhones.
Satellite TV provider Dish Network is looking to derail Sprint’s deal with SoftBank and acquire the carrier with a $25.5 billion bid. Dish has offered $17.3bn in cash and $8.2bn in stock for 100% of Sprint shares, and the company argues that the deal represents a 13% premium over SoftBanks “complicated” bid to acquire 70% for $20.1 billion.
T-Mobile CEO John Legere kicked off the company’s press event in New York City today with an aggressive yet entertaining onslaught against rival carriers. He called for the likes of AT&T, Verizon, and Sprint to “stop the bullshit” with traditional subsidy models, which T-Mobile has now abandoned in favor of its new “Uncarrier” plans.