Has your child bankrupted you in Smurfberries? Had a child who maxed out your credit card on in-app purchases? Good news. Apple is now writing to some iTunes account holders, telling them they may be liable for a refund.
An iTunes customer who was billed twice for the same song has filed a class action lawsuit against Apple after the Cupertino company refused to refund his money. Robert Herskowitz $2.58 for Adam Lambert’s pain-inducing pop song “Whataya Want From Me,” but he should have paid just $1.29.
He’s now taking Apple to court in an effort to make refunds easier for iTunes customers.
Apple has started to issue refund checks for MobileMe subscriptions. My check arrived from Apple today. Have you gotten yours? And I know what you are thinking — yes I’ve spent mine already. On Apple stuff no less.
If you haven’t asked for a refund it might not be too late. Here’s the information about MobileMe refunds for those of you that might have missed the news last month.
Wow. Apple’s latest version of their professional video editing software Final Cut Pro X has proven to be such a PR mess for them that according to reports they are now backing down from their strict “all sales are final” policy for the App Store and issuing refunds.
In an attempt to comply with pro-consumer laws, Apple is going to allow customers who mistakenly purchase an iOS app or get burned by a shoddy one the ability to get a refund within seven days of purchase. Don’t get too excited, though: you’ll have to live in Taiwan to take advantage of the revised return policy.