Mailplane Dev Announces New Replies App

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Brand new from the maker of desktop Gmail client Mailplane is Replies, an app designed for people who do a lot of customer support.

The idea was born from Mailplane developer Ruben Bakker’s own success with Mailplane. He was soon so inundated with support requests, he found himself writing similar replies time and time again.

So, enter stage right: Replies, an app to make that part of his job easier.

Reuben points out that, far from turning all his emails into clones of each other, Replies saves him time on writing the dull stuff and frees up time to add personalised extras. So his messages end up being more personal and more useful, yet take less time to write than before.

One nice touch is that Replies indexes the emails in your Sent items folder, which means you can quickly search for replies you’ve written before, then insert them into new messages.

The app will be in beta soon, so if you’re interested in trying it out, go sign up to the announcement list.

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100 Tips #48: How To Zoom In On Images In QuickLook

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Back in Tip #27, we showed you how to use QuickLook, an extremely handy way of previewing all sorts of different files on your Mac.

QuickLook is particularly handy for checking out image files, especially when you have a folder’s worth, all with identical generic icons rather than thumbnail icons, and you’re not sure exactly which one you want.

It also has a hidden secret feature: you can zoom in to images while in QuickLook mode. Here’s how.

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100 Tips #45: What Are These Folders In My Home Folder?

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The Home folder in a new account will probably look like the one above.

These are the default folders automatically created inside the Home folder of a new account.

You can create more folders here if you wish – after all, this is your Home folder, for you to play with as you see fit – but I’d suggest that beginners stick to the hierarchy that’s set up for you by the system. In this post, we’re going to go through those folders one by one.

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50 Mac Essentials #25: Skype

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I need hardly explain this one. Love it or loathe it, Skype is found pretty much everywhere else, and millions of people are happy users of it on a wide range of computer platforms and mobile devices. Even if you don’t particularly like using it, it’s a good bet that some of your loved ones to – so it’s worth keeping around, just for those occasional video chats.

There are other benefits, too. Skype works on older Macs (even G4s) running older versions of OS X (right down to 10.3.9 with Skype 2.8), and will support a variety of external webcams, mics and headsets. If your hardware is modest, Skype’s still an option for effective videocalls (bandwidth permitting, of course).

Get yer normal Skype here; if you’re feeling brave, try the (rather different) Skype betahere’s Lonnie’s review from last November.

(You’re reading the 25th post in our series, 50 Essential Mac Applications: a list of the great Mac apps the team at Cult of Mac value most. Read more.)

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