Apple is set to launch a new pilot program that will allow customers to make orders through its online store and then collect their purchases from their local Apple store, according to a new report. The program has reportedly been given the name “Sherwood” and will cover any product available online, including custom-build computers, third-party accessories, and products which have been gift-wrapped an engraved.
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Apple’s made another good PR decision this week in regards to AppleCare+ and the policy about the requirement that you had to buy AppleCare+ at the same time as your iPhone 4S or iPhone 4 8GB model. If you are a long time Apple customer like I am you were surprised to find out that you had to buy the two together since this isn’t the norm for AppleCare. Usually you could add AppleCare to any Apple hardware product as long as it was still under the first year warranty.
The change caused a stir among Apple’s customers so the company changed the policy, but only until November 14, 2011.
While Apple is still yet to announce its highly-anticipated iPhone 5, that hasn’t stopped a number of carriers from advertising the device and taking pre-orders. China Telecom is the latest to begin preparations for Apple’s fifth-generation device, reportedly taking orders from the end of this month.
Many customers eagerly awaiting the delivery of their Verizon iPad 2 are left disappointed when they check their order status to discover that their package is being re-routed on its way from China – all the way back to Apple. But why?
Apple’s order status web page is down this week-end for maintenance. If you attempt to check the status of an existing order you’ll see the above message displayed for all online stores across the globe.