Apple has beaten Samsung in the American Customer Satisfaction Index for 2016 — but only just. While both companies scored exactly the same in 2015, Apple managed to grab an extra point to claim first place all for itself this year.
Maybe you know this sickening feeling: Your smartphone slips from your hand and starts its descent toward the ground. If you’re standing in an asphalt parking lot or walking down a city sidewalk — and you don’t have your phone protected in a life-preserving case — you know what happens next.
Time seems to stand still as the phone falls toward earth. Then … Impact. Shattering glass. And a horrifying glimpse at the damage done.