You might not agree with her position, but you’ve got to admit that this is one precocious kid: a thirteen year old iPhone owner is set to go into court next month to contest what she and her family claim was an unjust charge levied by Apple Korea to fix an iPhone 3G which they claimed had been water damaged.
The new MacBook Air has the highest number of liquid contact indicators, or LCIs, of any Apple product yet… little stickers that tell a Genius if it’s okay to deny you service on your broken gadget because you dropped it in the drink.
LCIs have always been troubling, since they tend to trigger by humidity alone, making Apple gadgets a risky investment for those who live in the tropics. Apple’s actually been sued about false LCI reports, so the fact that the new Air had so many of them was particularly worrisome: it seemed like Apple was just chomping at the bit to deny you service on the notoriously hard-to-service Air.
However, things may not be as clearly conspiratorial as that.
Apple has never been very happy with the prospect of fixing your iPod or iPhoneunder warranty just because you dropped it in the toilet. That’s why they’ve started cramming so many moisture sensors into the gadgets: the tiny stickers — which change color if they are exposed to an inordinate amount of moisture — give Apple an excuse to deny you service if things get too wet.
Apple’s rationale here is pretty sound. After all, if you trip and spill your iPhone into the drink, that’s pretty clearly not their responsibility. The problem is that those moisture sensors and their accuracy are both highly contentious: Apple’s fighting a lawsuit in which a California woman claims they are trigged erroneously by the humidity, and indeed, those who live in more humidclimes have been complaining about false moisture positives for years.
With that in mind, it’s sort of distressing to see that the new MacBook Air uses a record amount of moisture sensors internally. In fact, by my count, there are 9 moisture sensors exposed in the image above alone… and there’s apparently even more hidden underneath connectors.